Ok, so I flew CO from Charlotte to Boston the other day, well really Cleveland-Boston (CLT to Cleveland was CO Express), and I have to ask why everyone on here has such a hard-on for them? I specifically picked the flight, since I hadn't flown CO in about 10 years and wanted to see what the big deal was.
The aircraft was a 737-800, and I was in coach. 1st Class seats looked nicer than US, but coach was just average, nothing noticably better than a newer A320 for US, and certainly less comfortable and roomy as JetBlue. Ther pretzels bad contained maybe 50% more (which means like 12 instead of 8 mini pretzels) and I still didn't get a whole can of Coke (I'm sure I could have if I asked). The flight attendants were ok....not particularly friendly, but not rude either. The aircraft was mostly clean, but not unsimilar to US's newer A320s. There were no personal TV's, and though I didn't accept the complimentary headphones, the music programming guide didn't have anything that excited me. They did have an inflight magazine, but it really lacked substance. I always though Attache had several well-written articles.
I guess my question is, what's the big deal? I was expecting PTV's, a gleaming plane, hot-towel service, perhaps a choice of snacks (it was too short of a flight to really deserve a meal), and customer service that made me feel special. Now, all that said, I don't really value those items, which is perhaps why I've always been content with US, but I was expecting something more than I got for the way people carry on about CO.
As a side note, can a flight attendant tell me the policy for getting seated for landing? One young lady who was supposed to be in the rear jump seat was still getting her purse out of the forward crew storage less than 1 minute until touch down and then made a mad dash to the rear galley.....she turned the lights out in the galley with less than 15 seconds before we landed....don't know if she managed to buckle in before wheels hit the runway. I'm only asking out of curiousity, and have no intent to tell on anyone if this was out of procedure. I just don't ever recall the attendants not being in their seats during final approach.
The aircraft was a 737-800, and I was in coach. 1st Class seats looked nicer than US, but coach was just average, nothing noticably better than a newer A320 for US, and certainly less comfortable and roomy as JetBlue. Ther pretzels bad contained maybe 50% more (which means like 12 instead of 8 mini pretzels) and I still didn't get a whole can of Coke (I'm sure I could have if I asked). The flight attendants were ok....not particularly friendly, but not rude either. The aircraft was mostly clean, but not unsimilar to US's newer A320s. There were no personal TV's, and though I didn't accept the complimentary headphones, the music programming guide didn't have anything that excited me. They did have an inflight magazine, but it really lacked substance. I always though Attache had several well-written articles.
I guess my question is, what's the big deal? I was expecting PTV's, a gleaming plane, hot-towel service, perhaps a choice of snacks (it was too short of a flight to really deserve a meal), and customer service that made me feel special. Now, all that said, I don't really value those items, which is perhaps why I've always been content with US, but I was expecting something more than I got for the way people carry on about CO.
As a side note, can a flight attendant tell me the policy for getting seated for landing? One young lady who was supposed to be in the rear jump seat was still getting her purse out of the forward crew storage less than 1 minute until touch down and then made a mad dash to the rear galley.....she turned the lights out in the galley with less than 15 seconds before we landed....don't know if she managed to buckle in before wheels hit the runway. I'm only asking out of curiousity, and have no intent to tell on anyone if this was out of procedure. I just don't ever recall the attendants not being in their seats during final approach.
CO.
