3/21/07 11am. The link is back BUT response inside the ETC is "Failed to connect to SHARES. Please try again later"
Is there a back up plan in place yet?
What are commuters doing? How are other employees booking flights?
An added aside to the posters who like to point out how negative we are:
I dislike being negative. It is not in my nature. My frustration level is climbing to the red zone. Not just at the ETC but at this airline in general.
I want to do a great job.
I do not like losing customers.
Doug's letter to the employees was too late (nothing from March 9 until March 20) and he opportunistically diverted attention from this half-a$$ed operation to the weather. Like we haven't dealt with bad weather before. He conveniently forgot to add to the "perfect storm" the element of an assinine change in reservation systems.
Ill-planned (standard operating procedure), ill-timed, ill-conceived and ill-justified (I know, not a word)
Like others have said, "Penny wise-pound foolish"