Dude:
Not sure why you had problems with EN. If you are willing to follow the appropriate directions and be tenacious enough to talk to the right people, EN management can be very accommodating. As a matter of fact, when I worked for them in PHL several years ago, they went out of their way to help me when a payroll error occurred. The station manager dipped into petty cash to front me 1 week of pay when I was shorted due to an error by MDT. Of course, I had to do a lot of leg work, and I had to follow through.