Wasn't it YOU, LCC #1, who called Bob an "####" a few posts back in reference to not wanting "a$$holes like you rerminding us every f****** day, 24/365..." Bob's midol response was appropriate, given that his was meant far more in jest than yours was a major cut.
You're right that they want to run this company, and you're also right that they "SUCK" at returning calls. It's been "posted here about a 1000 times" because...NEWSFLASH: IT KEEPS HAPPENING!
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Yup, from worst to first. You can't compare their story with yours. For one, they weren't a huge patchwork of labor groups from years passed. Gordo also expanded and grew the BusinessFirst product so he wouldn't lose his premium flyers, and he maintained the domestic F product - he knew where his main revenue was - THE BUSINESS TRAVELLER. By contrast, US hasn't seemed to grasp that concept.
Well...yeah. Isn't that what a company wants - good and bad customer feedback? Would you rather us *ONLY* complain about US? If you look back at PB's posts, you see that he has nothing but good things to say about the workforce.
I thought the company was providing some incentives with on-time performance and I still heard a lot of complaining here by the employees. So, what DOES it take to make you happy?
Be careful what you wish for. For every one PB that leaves, you might NEED 10 more customers that DP is trying to attract in order to make up the revenue.
We don't care if the computer voice systems are there, as long as they actually work. And when did fast food, retail and doctors office start outsourcing? Is my Big Mac coming from China now?
I have anecdotal evidence to suggest otherwise.