N965VJ
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Art, I think you would have a better chance of reasoning with a bucket of driveway gravel.
A321
- Thread starter USPHLElite
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FutureUScapt
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How's this for a trailer park with wings?
156 seats -- on a 319!!
Skybus Airlines
Atleast, US isn't this bad (yet)
BuffaloJoe
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Now Sandpit will have a reference stating that US is Generous with its seats. :down:
phllax
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The configuration on the native AA 757's is a bit odd. They do not use 2L for boarding, so they have an additional row of 2 seats there. As a result, the F/A jumpseat that is usually in front of 2L on the lav or bulkhead wall, is located just in front of the lav located in front of 2L where the closet is on the left side. It pulls out into the aisle about halfway. This space is where row 6 of the old US East 757 FC seats were.
On the right side there is a half galley laterally positioned (like the old US MD-80 Y galley) in front of 2R. There is also a closet at 1L located in front of row 1 where there is one on US East 757's.
What they are probably going to do on the native 757's is to reconfigure that closet/jumpseat/galley to allow for the extra 2 seats.
On the TWA 757's, (they did board from 2L) there is a small closet on each side of 1L in front of the first row. The closet on the right side is behind the galley, so that cuts into space. The closet on the left empties out to the aisle, as there is a double F/A jumpseat facing forward on that bulkhead.
There is also an aux galley laterally positioned in front of 2R that TWA used only on the European flights.
What they are probably going to do is also to remove the aux galley at 2R and reconfigure the closets by row 1.
PHLfa88
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Just for the record not that anyone cares, the 43% revenue premium number came from US Airways Management and was published in IIRC in "About US", so NEVER let a little detail like that stop your rants.
Art's figures came from and internal presentatation by McKinsey Group and is based on UA business profile while they were in BK. The specific number was 22% of the customers provide 44 percent of UA's revenue and that was BEFORE they made a concerted effort go after more via the UA Global Services program.
You should see what lands in my inbox regarding employees abuse, Assinine policies, in flight silliness and the like.
For someone who has been in the airline business your knowledge would fit in a thimble, while your customer service skills would need to be measured with a microscope! 😛
One of the reasons I stay is I know how much it annoys YOU.
Yoy Know NOTHING About My Customer Service SKILLS!! As A Matter Of Fact..I Just Recieved ANOTHER A&B Coupon The Other Day!! That Makes 4 This Year Already! 😉
IMisstheAladdinTrays
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It must have been a temporary lapse in judgment...on your part of course!
Harry Callahan
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PHLfa88
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Like I Have Said On Other Posts...Your Nothing But A :censored: CHILD!! :down: :down:
Oh please children - stop the fighting - it just makes you all look silly. Let's face it - US has some of the worst employees in the industry - not all of them - but enough of them to go around and make the chances of having a bad experience on US more likely than having a good experience. Which of course, is why I no longer fly on US.
USstew23
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Then why do you bother??? You have some serious issues, I do not recall EVER seeing you say one nice thing. Now take your nasty attitude and go fly Skybus and leave the US employees alone!!!!
I normally don't post on this board but I have to step in here to defend my friends at US. Every person I have met at the company has been nothing but friendly, polite and professional.
Aww how nice.... I agree.. 95% of the USAirways people I come in contact with at work are pretty cool..... Honestly, some of you people here should join a drama club.... 😀
Then why do I bother what?
If expecting friendly service, and expecting employees to do their jobs and not make the customer feel like they are intruding, is a "serious issue" in your mind - then yes - I guess I do have some serious issues.
Its a disaster like the 320. Catering supplies in the overhead, you have to remove peoples luggage to get a gray trash bag of crushed Cape Cod chips out from behind it. Im constantly in and out of my tote bag, which now also has to be in a OHB, so whoever is in row 1 in the aisle might as well be my OB-GYN.
The last row of first not only doesn't recline, its so flush against the flimsy bulkhead that even if you tried to hang a coat you couldn't. The customers were thrilled to find that thier coat had to go in the dusty bin... the FC customer in the last row said "Hey buddy at least you can lie back in your seat!" Classy!
If you sit in your jumpseat and turn the work light on, you blind the first row. Like on the awful 320 you are on display, no privacy even when your in the galley. Its just uncomfortable. I'm used to working in the galley, then putting on my "aisle face", having everything presented. Now they are watching the whole process- on your knees digging through a cart, stuffing a trash bin, unwrapping cold meals, pouring coffee into a toilet. The customers don't know where to look, if they look ahead they are staring at you no matter what you're doing, and same for you as the F/A. Its like when your on a subway, its standing room only, and your inches from a stranger but trying not to look at them.
The back is a mess, with bulkheads in weird places but missing in others, like at 2R... the jumpseat at 2R just stands by itself, it was not built to do so... it is loose and mark my words, there will be an accident or injury.
A miserable experience for all, in particular the first class customers. But dont worry Tempe, we'll handle the looks of disapointment or disgust, or worse abuse from our FC customers, you guys just keep counting the money from all these extra seats.
This airline will be bankrupt in a year if they continue with this awful butchering of the cabins. 6 out of the 16 passengers asked for a comment card and I gave then the email addresses.
The last row of first not only doesn't recline, its so flush against the flimsy bulkhead that even if you tried to hang a coat you couldn't. The customers were thrilled to find that thier coat had to go in the dusty bin... the FC customer in the last row said "Hey buddy at least you can lie back in your seat!" Classy!
If you sit in your jumpseat and turn the work light on, you blind the first row. Like on the awful 320 you are on display, no privacy even when your in the galley. Its just uncomfortable. I'm used to working in the galley, then putting on my "aisle face", having everything presented. Now they are watching the whole process- on your knees digging through a cart, stuffing a trash bin, unwrapping cold meals, pouring coffee into a toilet. The customers don't know where to look, if they look ahead they are staring at you no matter what you're doing, and same for you as the F/A. Its like when your on a subway, its standing room only, and your inches from a stranger but trying not to look at them.
The back is a mess, with bulkheads in weird places but missing in others, like at 2R... the jumpseat at 2R just stands by itself, it was not built to do so... it is loose and mark my words, there will be an accident or injury.
A miserable experience for all, in particular the first class customers. But dont worry Tempe, we'll handle the looks of disapointment or disgust, or worse abuse from our FC customers, you guys just keep counting the money from all these extra seats.
This airline will be bankrupt in a year if they continue with this awful butchering of the cabins. 6 out of the 16 passengers asked for a comment card and I gave then the email addresses.
