Daily Problems

[PhxMama]

It seems there are problems on a daily basis and there are many, many threads on the different daily issues. Could we make this a DAILY thread, where all may post what their latest problem was they encountered and of course, a possible solution? So many of you are knowlegeable and have great insight. Instead of managment having to read all their reports, we'll wrap it up under one thread. Mods, what do you think? Post as much information regarding issue as possible. Regards, Mama

 

[JMM]

From my last three day:

1. Not enough snacks for a LA turn in first class.
2. No snacks for SJC-LAS trip in coach (requested and not gotten)
3. Carts NEVER packed out to our "standard" not once during my three day trip
4. No glassware in first class for my LAS-JFK and JFK-PHX.
5. Wine with a cork coming out of JFK and no way to open the friggin bottles.
6. No pillows or blankets for a flight to JFK and that includes none for first class. (items requested and not gotten)
7. No headsets for LAS-JFK hence no movie (requested and not gotten)
8. Chairmen coming in from PHL, his seat in F/C double booked for second flight PHX-SJC. Had to put him in coach.
9. One gate agent working full flights in PHX and JFK
10. No rubber gloves in PSK
11. No gate check tags in the PSK

Most, if not all of my issues related to catering. I fill out endless numbers of irreg reports and never EVER see improvement and or hear back from them, even though I request a response and provide my email address.

Remember this is ONE three day trip, a total of SIX flights. It gets tiring because it IS ALWAYS THIS WAY!

 

[AstroLounge]

And THEY have the audacity to want you to believe "I MAKE US FLY"........not so fast my friend- my life is pretty good (no issues that are insurmountable when I CALL THE SHOTS).....come to work and I can see one F up after another....."Top Talent" you've got to love 'em!

 

[REACC1]

Cant get a flight in or out of PHL without a two hour gate hold, for a simple cloud over the airport. GEEZ.

 

[ussnark]

<snip>

Mama,

While your heart seems in the right place, I believe your call for "events" and possible solutions is something that will not be "fixed" by micro-managing each event. Final solutions can only come from management that understands their job.

I find many "events" stem from a few causes. Arrogance plays a large part in generating costly events. I watched a mx manager question a captains decision to ground an airplane, one for which aft lavs had leaked all sorts of questionable material to the aft quarter of the cabin carpet. This had been this way for at least ten days with no mx action other than to spray freshener or "clean" the carpet. (I saw the entire mess and dissing).

It took a captain of courage (seemingly rare on this property, indeed) to make a stand. Perhaps were the employees to stand on their principles and do what is right, this airline, despite misinformed managers, might actually survive.

I am dismayed of seeing aircraft with 50+ writeups, obviously the product of crews carrying problems from station to station.

Mx may grumble, but it is only job security for them.

BTW. Rode in first class class on a 321. Most uncomfortable seat I have had the recent experience to sit in. Fully reclined, still felt like the headrest was forcing my head forward of vertical. The "cushions" seem slick and hard. Where are the 767 seats?

 

[UAL_TECH]

Mx may grumble, but it is only job security for them.

We love you too sweetcheeks :wub:

😛 UT

 

[N346PS]

I am dismayed of seeing aircraft with 50+ writeups, obviously the product of crews carrying problems from station to station.

Mx may grumble, but it is only job security for them.
Wow back in my days I would have that aircraft parked & fixed. With only minor complaints from management. A Capt once told me If you want an airplane fixed you have two choices SAN (old PSA) or GSO (old PI), that was after the "mirror image merger" with usAir, then the company shut most all out-stations down.

 

[PhxMama]

Mama,

While your heart seems in the right place, I believe your call for "events" and possible solutions is something that will not be "fixed" by micro-managing each event. Final solutions can only come from management that understands their job.

I find many "events" stem from a few causes. Arrogance plays a large part in generating costly events. I watched a mx manager question a captains decision to ground an airplane, one for which aft lavs had leaked all sorts of questionable material to the aft quarter of the cabin carpet. This had been this way for at least ten days with no mx action other than to spray freshener or "clean" the carpet. (I saw the entire mess and dissing).

It took a captain of courage (seemingly rare on this property, indeed) to make a stand. Perhaps were the employees to stand on their principles and do what is right, this airline, despite misinformed managers, might actually survive.

I am dismayed of seeing aircraft with 50+ writeups, obviously the product of crews carrying problems from station to station.

Mx may grumble, but it is only job security for them.

BTW. Rode in first class class on a 321. Most uncomfortable seat I have had the recent experience to sit in. Fully reclined, still felt like the headrest was forcing my head forward of vertical. The "cushions" seem slick and hard. Where are the 767 seats?

ussnark, Thanks for the reply and I do understand that it is managements job but obviously its not being done. If more employees realized they werent alone, maybe they would bind together and demand changes/corrections. One of the reasons for this thread was to let employees know they are not alone and that may give someone the courage to join that brave captain and speak out. Thanx for your reply. Mama