livingontheedge
Advanced
- Joined
- Jul 28, 2004
- Messages
- 134
- Reaction score
- 0
WestCoastGuy,
Hey I got your back.....sometimes people just do not believe how crazy people act when they don't get what they THINK they deserve! I really feel for you guys who work with some of these passengers face-to-face......I work in res so I just HEAR the craziness!
When I tell my non-airline friends some of the things that are said to me and others, they think I'm joking! NOT! In my humble opinion I feel that people today(not all, of course....but the percentage is growing) have no idea what the word "manners" means. The rudeness and demands and tantrums and attitude is unbelieveable. And remember, I am not calling these people, they are calling me! The attitude starts right away, and they do not even have a reservation! Phone etiquette should be mandatory training, like driver's license renewal. I do not want to hear you chomping your food or gum in my ear(remember, I did not interrupt their meal, they called me!) I do not want to hold 5 times during a conversation while you answer your annoying ringing cellphone(NOONE, except the Pope and the President is that important) Why do you call to do business on your crappy cellphone, driving 100 miles an hour on the road with the windows down and the radio blaring? And then when you have asked to check flights and fares, develop an attitude because " I AM DRIVING, I CANNOT WRITE ANYTHING DOWN!" Then why in the *&$! did you call? Hey, I am just like everybody else and have a cellphone......but NEVER do any business on it! I can't hear them, they can't hear me, calls dump....it is so disrespectful.
And oh yes, the seat assignments! Sometimes I forget that they are the ONLY person who wants an aisle! What? There are no aisle seats? HOW CAN THAT BE!
Well, you see there are usually three seats on each side of the aisle and EVERYBODY wants an aisle....do you ever go to a movie theatre? Lots of center seats there! And guess what? We do not sell specific seats......we sell TRANSPORTATION! And NO...moving someone out of their seat just because YOU have to have an aisle seat is not an option! Guess what? Everybody who has an aisle seat on this flight HAD to have an aisle! "You need to look and see who is single and move them so I can sit with my boyfriend/husband/wife, etc. I am not going if I am not seated with them/in a aisle/up front/by the lavatory/in the back/directly over the wing." Hey, sounds like you need to lease a private jet! Public transportion is not for you!
Here's the best one....true story....passenger asked for an aisle, I politely told him I had none available but did have a window seat, and he could always check at the airport to see if there were any aisles open. Told me he was handicapped and HAD to have an aisle. So, I asked all the appropriate and legal questions concerning what type of assistance he needed........response.......he is over 6 foot tall and that is his handicap and I had better put him in a aisle or else! WHAT THE?
Becoming more common these days are passengers who call to complain about a large person in the seat next to them.....I paid for the whole seat and only got to use 3/4's of it....I demand a refund for the other 1/4! Hey, been there, done that, I understand.....however, people come in all shapes and sizes, and airline seats are all the same! All public transportation....
Ok, I am spent..
Hey I got your back.....sometimes people just do not believe how crazy people act when they don't get what they THINK they deserve! I really feel for you guys who work with some of these passengers face-to-face......I work in res so I just HEAR the craziness!
When I tell my non-airline friends some of the things that are said to me and others, they think I'm joking! NOT! In my humble opinion I feel that people today(not all, of course....but the percentage is growing) have no idea what the word "manners" means. The rudeness and demands and tantrums and attitude is unbelieveable. And remember, I am not calling these people, they are calling me! The attitude starts right away, and they do not even have a reservation! Phone etiquette should be mandatory training, like driver's license renewal. I do not want to hear you chomping your food or gum in my ear(remember, I did not interrupt their meal, they called me!) I do not want to hold 5 times during a conversation while you answer your annoying ringing cellphone(NOONE, except the Pope and the President is that important) Why do you call to do business on your crappy cellphone, driving 100 miles an hour on the road with the windows down and the radio blaring? And then when you have asked to check flights and fares, develop an attitude because " I AM DRIVING, I CANNOT WRITE ANYTHING DOWN!" Then why in the *&$! did you call? Hey, I am just like everybody else and have a cellphone......but NEVER do any business on it! I can't hear them, they can't hear me, calls dump....it is so disrespectful.
And oh yes, the seat assignments! Sometimes I forget that they are the ONLY person who wants an aisle! What? There are no aisle seats? HOW CAN THAT BE!
Well, you see there are usually three seats on each side of the aisle and EVERYBODY wants an aisle....do you ever go to a movie theatre? Lots of center seats there! And guess what? We do not sell specific seats......we sell TRANSPORTATION! And NO...moving someone out of their seat just because YOU have to have an aisle seat is not an option! Guess what? Everybody who has an aisle seat on this flight HAD to have an aisle! "You need to look and see who is single and move them so I can sit with my boyfriend/husband/wife, etc. I am not going if I am not seated with them/in a aisle/up front/by the lavatory/in the back/directly over the wing." Hey, sounds like you need to lease a private jet! Public transportion is not for you!
Here's the best one....true story....passenger asked for an aisle, I politely told him I had none available but did have a window seat, and he could always check at the airport to see if there were any aisles open. Told me he was handicapped and HAD to have an aisle. So, I asked all the appropriate and legal questions concerning what type of assistance he needed........response.......he is over 6 foot tall and that is his handicap and I had better put him in a aisle or else! WHAT THE?
Becoming more common these days are passengers who call to complain about a large person in the seat next to them.....I paid for the whole seat and only got to use 3/4's of it....I demand a refund for the other 1/4! Hey, been there, done that, I understand.....however, people come in all shapes and sizes, and airline seats are all the same! All public transportation....
Ok, I am spent..
