avek00 said:
I'd use oneworld's BA, IB, and QF along with SkyTeam's AF/KL as exemplars of business models that are working.
While those are fine carriers that have all made a great deal of progress recently (although I believe that KLM is still losing money), IMHO it's not really an "apples-to-apples" comparison. All of those carriers derive a much larger percentage of their system revenues from long-haul international operations that have little, if any, direct LCC competition. Indeed, it's to such an extent that United couldn't possibly match their ratios without massively shrinking its domestic operation, which would likely have the perverse effect of ruining the economics of the carrier's long-haul international service and thus cause United to disappear completely. Moreover, the scope of the domestic LCC competition faced by United and other U.S. carriers dwarfs that seen by four of the above carriers -- all but Qantas -- on the domestic networks from their hubs (of course, KLM doesn't even have a domestic network). Even regionally throughout Europe, BA/IB/AF/KL don't see the concentrated LCC operations faced by United and other U.S. carriers. And let's not forget BA's fortress hub at LHR where there is
no LCC competition while United sees such competition to at least some degree at all five of its hubs, and that competition is growing. So while the business models of BA/IB/AF/KL/QF are working for
them, and United should absolutely strive to make the profits now being recorded by some of those five carriers, I believe there are enough differences in the scope and type of their operations and competition vs. United's so as to make a direct comparison of their respective business models not very meaningful.
avek00 said:
All five of the aforementioned carriers have adapted/are adapting their domestic/regional operations to compete with LCCs while simultaneously preserving (and indeed IMPROVING) their long-haul offerings.
What part of this is United not doing? United lowered its CASM across the board through the bankruptcy process by 20-25 percent to generally improve its competitiveness,
then lowered its CASM a further 12-15 percent in domestic leisure markets through "Ted" to meet the growing LCC competition. And in the near future, "Ted" might be applied to some Mexican and Caribbean destinations as well. Internationally, United is narrowing its focus to routes from its hubs which can be supported with vast connecting traffic flows (and thus dropping unprofitable MIA-GRU/EZE service), and it's returning to several long-haul business routes that the carrier had abandoned in recent years (ORD-KIX, ORD-EZE, IAD-ZRH and SFO-PEK). And from nearly everything that I have read (which is admittedly second-hand information since I haven't flown one of United's international flights recently), United's inflight service has also improved in the past year. So clearly, United is making significant progress in the international arena as well.
Of course, this is all JMHO. YMMV!