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On 8/21/2002 2

40 PM
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On 8/21/2002 2:00:07 PM
"Bloomington-Normal is one of 19 markets losing service, Bailey said, as American Eagle shifts planes to cover routes that American Airlines is dropping."
The quote above (which comes from the link provided by Real Deal) indicates 19 markets losing Eagle service...anyone know the other cities??
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It is so sh**ty to see AE having to withdraw from markets and surrender market share to other carriers. Request from AA customers to AA mgmt and the pilots unions: Please lock yourselves together in a room and don't come out until you reach an agreement that allows AE to expand as needed in the current environment. It is NOT in the long term interest of either the mainline service or the regional service for AA as a whole to be giving up market share. I understand that the mainline pilots' rights need to be protected, but from this customer's perspective, all that this current situation is producing is lost business and the chance for other carriers to develop loyalty in markets that you formerly served. And once you let another carrier (especially if it's a low cost guy) win customer loyalty, it's hard to get it back. I'm very concerned that this scope issue, if not resolved in a manner that allows AE to expand, could be the long-term killer of AA.
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