So I've finished catching up on Britney, Brad, and Ashlee Simpsons pregnancy when I get to my propoganda Inflight newsletter. April to be exact. We've always had these in PHX and I love to hate them. If you want to trim the fat let's start with these people putting this together. Its the usually BS reading until an article about the new bag fees catches my eye. We (employees) are exempt from the 2nd Bag but after that we are subjected to extra fees.... WHAT!!!!! Not that I non-rev much anyway and not that many of us check bags too. Its standby and we like to carry on. Its the point that we shouldn't be charged at all!!! Here it is from page 7 April inflight newsletter. If you go to inflight on theHub and scroll down you can find the archived issues.
Like sands thru the hour glass, so are the days of checking a second bag at no charge. Beginning May 5th, US Airways
will begin assessing a $25 fee for a passenger’s second checked bag. Certain passengers are exempt, such as:
This policy change, like others recently announced, is due to rising fuel costs. With fuel hovering around $100 per barrel,
we have to be proactive. This change is anticipated to affect only 8% of our customers, yet generate $75 million in
cost savings and new revenue.
So what do you need to know as an F/A?
■ This change is not expected to increase the number of carry-on bags (remember, only 8% of passengers check
more than one bag). Continue to monitor the One Plus One policy.
■ If asked a question by a Customer and you are uncertain of the answer, direct the passenger to usairways.com.
FAQs can be found by selecting “Baggage†from the “Travel Tools†drop down. They can also send an email to
[email protected].
■ Employees and dependents are exempt from the $25 charge. However, they will be charged an extra fee for three
or more bags.
■ Active military personnel in uniform with ID
■ Unaccompanied minors
■ Customers checking assistive devices
■ Employees and dependents
■ All Dividend Miles Preferred members
■ Confirmed First Class and Envoy passengers (at
time of check in)
■ Star Alliance Silver and Gold status members
Like sands thru the hour glass, so are the days of checking a second bag at no charge. Beginning May 5th, US Airways
will begin assessing a $25 fee for a passenger’s second checked bag. Certain passengers are exempt, such as:
This policy change, like others recently announced, is due to rising fuel costs. With fuel hovering around $100 per barrel,
we have to be proactive. This change is anticipated to affect only 8% of our customers, yet generate $75 million in
cost savings and new revenue.
So what do you need to know as an F/A?
■ This change is not expected to increase the number of carry-on bags (remember, only 8% of passengers check
more than one bag). Continue to monitor the One Plus One policy.
■ If asked a question by a Customer and you are uncertain of the answer, direct the passenger to usairways.com.
FAQs can be found by selecting “Baggage†from the “Travel Tools†drop down. They can also send an email to
[email protected].
■ Employees and dependents are exempt from the $25 charge. However, they will be charged an extra fee for three
or more bags.
■ Active military personnel in uniform with ID
■ Unaccompanied minors
■ Customers checking assistive devices
■ Employees and dependents
■ All Dividend Miles Preferred members
■ Confirmed First Class and Envoy passengers (at
time of check in)
■ Star Alliance Silver and Gold status members
and say,"REALLY"? I simply had no idea.
LOL
