**Enhancement Alert** Passengers to tag bags
- Thread starter Sally4th
- Start date
Sounds like a possible grievance
Customer Service Agent work performed at airport terminals: 10
1. Work performed exclusively by Customer Service Agents includes: 11
issuing, reissuing, and refunding of passenger tickets; booking and 12
confirming flight reservations; accepting and checking passengers’ 13
baggage at ticket counters and gates;
I. The Company reserves the right to implement new technology or 1
equipment at the time and in the manner designated by the Company. 2
Work that falls within the scope of this agreement associated with the 3
operation of the new equipment or technology will be assigned to 4
employees covered by this agreement. If the introduction, modification or 5
expansion of new technology or equipment will result in a direct 6
reduction in force of Passenger Service employees, the Company will 7
consult in advance with the union regarding efforts to minimize the 8
impact of such changes on affected Passenger Service employees.
Customer Service Agent work performed at airport terminals: 10
1. Work performed exclusively by Customer Service Agents includes: 11
issuing, reissuing, and refunding of passenger tickets; booking and 12
confirming flight reservations; accepting and checking passengers’ 13
baggage at ticket counters and gates;
I. The Company reserves the right to implement new technology or 1
equipment at the time and in the manner designated by the Company. 2
Work that falls within the scope of this agreement associated with the 3
operation of the new equipment or technology will be assigned to 4
employees covered by this agreement. If the introduction, modification or 5
expansion of new technology or equipment will result in a direct 6
reduction in force of Passenger Service employees, the Company will 7
consult in advance with the union regarding efforts to minimize the 8
impact of such changes on affected Passenger Service employees.
signals
Veteran
Oh, this looks like a plan. Now you can blame the customer for his own lost luggage! 😛h34r:
N965VJ
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Who are the other two airlines the article hinted at doing this?
YVINTERN
Veteran
Skywest probably will buy Mesa out hopefully and end the nightmare of every Mesa employee who makes less than 50,000 a year.
US1YFARE
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My understanding is that it doesn't apply to Mileage Plus members with status, Star Alliance members with status, higher fare tickets, and international trips. I wonder how much more people will try to bring onboard with this new rule.
US AIRWAYS FAN
Senior
SpanAir has been doing this for the past 4 years actually when I fly out of BCN. When you check into the Kiosk the bag tag comes out of the front of the machine and then you throw your bag on the belt. However, if you choose to use a TA there is no charge. At the kiosks there are no lines when I was using it.
I would find this useful if I saw that the line was way too long and I was running behind schedule or if there was a schedule change and you did't want to wait.
The problem I have with this is that US would probably force people to use this and SpainAir does not. You get the choice at SpainAir. Also US would probably only have 1 kiosk for this and the line for that would be completely backed up.
T
I would find this useful if I saw that the line was way too long and I was running behind schedule or if there was a schedule change and you did't want to wait.
The problem I have with this is that US would probably force people to use this and SpainAir does not. You get the choice at SpainAir. Also US would probably only have 1 kiosk for this and the line for that would be completely backed up.
T
flybynite
Veteran
Well here's my two cents worth.
What's to prevent the passenger from claiming lost baggage?
I can see it now, check in..get 3 bag tags...don't attach bag tags to empty bags...then claim bags were lost and get whatever the going rate is for a lost bag.
Duh??
What's to prevent the passenger from claiming lost baggage?
I can see it now, check in..get 3 bag tags...don't attach bag tags to empty bags...then claim bags were lost and get whatever the going rate is for a lost bag.
Duh??
US AIRWAYS FAN
Senior
Sorry I fogot to mention. When you throw your bag on the belt someone is there to make sure there is a bag tag attached. They look at the final desination on the tag and they ask you if you are going to that destination.
flybynite
Veteran
Okay. Sounds good to me.
wwtraveler99
Member
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- Jan 31, 2003
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So who is going to moniter the tags being printed? Let's say I hav a bag to check-in but I ask for twp tags. I pocket one of them and put the other on my bag. Get to my destination and ask "where's my other bag?"
Where is the person to make sure that doesn't happen?
Where is the person to make sure that doesn't happen?
signals
Veteran
I hate to say this, but it almost looks like their going to make the passanger responsible for everything. If you don't know what's allowed past security, who gets blamed if that expensive bottle of wine or cologne gets taken away?
This may also turn a profit if they charge the customer to locate his bag that he lost. It looks like Uncle Sam found a way to tax one for being stupid!
