Flt cxls today

[Itestwell]

Are you kidding?

It happens at US Airways every winter.

Exactly! Listen, jetBlue will have a fare sale, $69 coast to coast, free TV and chips, and people will not remember this ever happened. Trust me.

 

[furloughednow psa]

maybe they can throw in some powdered cream

 

[john john]

And he said the current crisis, which has led to about 1,000 canceled flights in five days, was the result of a shoestring communications system that left pilots and flight attendants in the dark,

This 2007 every body has a cell phone

 

[DLFlyGirl]

It will be interesting to see if they get into another bind at the end of the month when the crews start reaching maximum flying time for the month.

 

[StraaightTaalk]

No matter the spin Neeleman, or any of the "Blue Crew" try to put on this fiasco, the bottom line is that it has exposed serious deficiencies in JetBlue's operating model.

We're almost a week past the minor Winter event, and Jetblue still doesn't seem to be able to ramp up a full schedule.

 

[BuffaloJoe]

No matter the spin Neeleman, or any of the "Blue Crew" try to put on this fiasco, the bottom line is that it has exposed serious deficiencies in JetBlue's operating model.

We're almost a week past the minor Winter event, and Jetblue still doesn't seem to be able to ramp up a full schedule.

Thank Goodness that their base isn't in Oswego. B6 would be catching up until labor day!

 

[hulagirl]

Exactly! Listen, jetBlue will have a fare sale, $69 coast to coast, free TV and chips, and people will not remember this ever happened. Trust me.

Unless this little "pattern" continues. Then, they'll start to hate JetBlue like they hate all the rest of of us...

 

[StraaightTaalk]

An airliners.net participant from Nashville just posted:

According to the local late newscast here in Nashville, B6 has cancelled tomorrow's (Tuesday) BNA flights, and may not resume until Thursday. There's something very wrong here. Regardless of my less than affectionate feelings towards JetBlue, this is a severe management failure unlike any at an airline I've seen in quite some time, if ever. I remarked to a friend a year ago, they were going to wind up like PeoplExpress. Too much expansion too fast could come back to bite them in the a$$. Looks like it's happened. Not getting this fixed a week after the snowstorm is disgraceful

I know that many don't put much stock in what they read on airliners.net message boards, but, evidently, this came right off the news program.

Something is definitely very wrong.

 

[flytchick]

At JFK they are referring to Jet Blue as Jet Glue (as in STUCK). The wheels are coming off this operation.....

 

[coolflyingfool]

I give Neeleman credit for going on "Today" to talk about it.

 

[BuffaloJoe]

I give Neeleman credit for going on "Today" to talk about it.

What do you expect him to do? He HAS to go on ALL the shows for repair of its image, "Damage Control". Maybe jetBlue will learn from this, especially in the winter where you don't run full utilization of all gates and planes, leave some slack. Its the winter months and slowing the operation down at that time doesn't hurt the company. Thats just a tiny bit of the problem. NW problem back in 1999 happened over the Christmas holidays, a time that is very vulnerable, but still not unexcusable.

How hard is it to back an empty plane out of the gate to let another one unload? How long does that take, 10 minutes. I can see waiting for a gate maybe 30 minutes, but longer than that it should be unacceptable.

 

[FM2436]

What do you expect him to do? He HAS to go on ALL the shows for repair of its image, "Damage Control". Maybe jetBlue will learn from this, especially in the winter where you don't run full utilization of all gates and planes, leave some slack. Its the winter months and slowing the operation down at that time doesn't hurt the company. Thats just a tiny bit of the problem. NW problem back in 1999 happened over the Christmas holidays, a time that is very vulnerable, but still not unexcusable.

How hard is it to back an empty plane out of the gate to let another one unload? How long does that take, 10 minutes. I can see waiting for a gate maybe 30 minutes, but longer than that it should be unacceptable.

Would one mobile transport lounge vehicle (like what was once used at Dulles) have worked well in this situation? One such mobile lounge could have gone from aircraft-to-aircraft deplaning passengers. Would have taken some time but would have shown passegners that at least something was being done.

 

[FM2436]

Would one mobile transport lounge vehicle (like what was once used at Dulles) have worked well in this situation? One such mobile lounge could have gone from aircraft-to-aircraft deplaning passengers. Would have taken some time but would have shown passegners that at least something was being done.

Just to satisfy my interest I went to the Dulles Airport web page and read that Dulles still uses the mobile transport vehicle. Scrole down the page and makes for some interesting reading. One such vehicle can carry 102 passengers.

http://www.metwashairports.com/dulles/abou...nal_2/history_2

 

[Skymess]

What do you expect him to do? He HAS to go on ALL the shows for repair of its image, "Damage Control". Maybe jetBlue will learn from this, especially in the winter where you don't run full utilization of all gates and planes, leave some slack. Its the winter months and slowing the operation down at that time doesn't hurt the company. Thats just a tiny bit of the problem. NW problem back in 1999 happened over the Christmas holidays, a time that is very vulnerable, but still not unexcusable.

How hard is it to back an empty plane out of the gate to let another one unload? How long does that take, 10 minutes. I can see waiting for a gate maybe 30 minutes, but longer than that it should be unacceptable.

Snow happens. It's not about backing out of the gate in normal weather. You have ice and snow closing down a few runways, causing flight delays in and out of the airport, and all the planes having to be deiced.

If you have a wintery place where it snows all the time, like DTW and MSP, then they know how to handle it. And they handle it well. JFK sucks for that. The larger airlines have figured that out and they cancel their stuff in advance and don't fly the planes in there to get stuck.
They find ways to route people through other hubs to get where they need to go. You can't really manage that if you don't have other major hubs to work with.

The thing with Jet Blue is that they have always tried to be a new style airline in the same old airline industry.

They used to brag that they would get people there when the rest of the airlines would just cancel the flights in advance during bad weather or a snowstorm. It never seemed like a great business decision, or a safe decision, to the rest of us. Thus far, it worked for them. Most of the time it worked because other airlines cancelled in advance and the storms blew over and weren't as big as they were supposed to be.

A passenger bill of rights will get B6 in more hot water. Neeleman should have apologized and just let it be. It is one giant clusterf*ck and he should have apologized externally and chewed some a** internally. There would have been a bigger news story in a few days that wiped it out of most people's minds. Have you heard anything about the diaper wearing astronaut once Ana Nicole kicked the bucket? No. Neeleman should have let this go.

The lessons learned should be when bad weather is coming cancel some of your stuff and try to rebook people before it hits. But this is where people who pay a little less find out why people pay a little more to fly a larger airline with more possibilities for alternate flights and more rebooking availability on other airlines.

In the meantime life will go on as long as the fares are low and the planes keep flying. When B6 works, which is most of the time, they have a great product. I do think the PBOR has the potential to sink them, though. You get something like that and the only people who want rights are the ones who make a living out of b*tching for compensation (whether it be at a store, restaurant...wherever)and people who have no company loyalty anyway. It will bring more barracudas into the mix. Good luck to the poor customer service people who will have to deal with these nightmares.

And thanks in advance from AA for taking them off our hands. This should surely make the a-holes swarm to B6 looking for free stuff.

 

[NewHampshire Black Bears]

After the MAJOR "Corn-Holeing" that the B6 employees just took, at the hands of JB management, they'll be trampeling over each other to sign Union Cards !!!!!!!

I'm sure that there were the usual pro company "suck A$$'$", who worked huge amount of hours(at "tiny" pay),who went without SLEEP, for GOD knows how long,
BUT,

What about other HARD working people, who were willing to "help out", BUT after say 16 hours on duty, would have prefered to "walk off", to go home to SLEEP for 8 hours ???


NH/BB's


Absolutely NO ONE was chuckling more than WN. 🙄 🙄