Getting Ugly In Phl

[multitasker]

Pitbull. That's where you are wrong. It is their job to rally the membership and work together as a unit to get the tool they need. We at US\West know how this works and how we have gotten policies,procedures and tools we need to get our duties done. Maybe that is why you had to do what you had to do.

Things are different at US/East. Doug does listen to us and sometimes we get what we need and sometimes we don't. Bottom line is making money for the shareholders and taking care of our customers who pay our salarys.

MAKE IT A GREAT DAY....

 

[PITbull]

multi,

I'm all about customers, but my primary focus is on the employees. Happy employees make loyal employees; make happy, satisfied customers. That's how the equation works.

I don't give two cents about maximizing shareholder value. :angry: That's the Execs job. After all, their tied to increasing the share price for their own gain.

You know how it works on the West???? Yippie.

Working on base PHX doesn't make you guys magical.
PHX is NOT PHL.

And you say maybe that was why we had to do what we had to do???? You must be a Kool-aide junkie, dude. B)

 

[barbeetantrums]

multi,

I'm all about customers, but my primary focus is on the employees. Happy employees make loyal employees; make happy, satisfied customers. That's how the equation works.

I don't give two cents about maximizing shareholder value. :angry: That's the Execs job. After all, their tied to increasing the share price for their own gain.

You know how it works on the West???? Yippie.

Working on base PHX doesn't make you guys magical.
PHX is NOT PHL.

And you say maybe that was why we had to do what we had to do???? You must be a Kool-aide junkie, dude. B)

[post="311657"][/post]​

I remember there was once an equipment shortage in PHX and the only reason they rustled up some equipment is because rampers were about coming to blows when others stole their equipment from their gates. If you started early on the AM shift, you had to station someone on a push tug to scare off the "vultures". Not good for building up teamwork.

 

[multitasker]

And you say maybe that was why we had to do what we had to do???? You must be a Kool-aide junkie, dude. B)


Pit, The comment was ment for you only. Not for the rest of the team at US\East. Your are correct Happy employee = happy customers=happy shareholders. If you look at the way Herb K ran WN when he was CEO and the success WN has. Herb built a coroporat culture that valued employee input and lets have fun at work. AWA had the same concept when Mike and Ed were here and then lost it during the Franke era. Doug is trying to rebuild that type of corporate culture.

You primary focus should be the customer. You co-workers are second to the customer. Because the customer does not care how much you have to work or get paid to do your job. They just want to get from point A to point B on time, with their bags, and be treated as a guest in you home. Not that I would invite half the people we carry into my home.

You need to let go of the past damage the previous management and begin again. Also you need to stop drinking the AFA Kool Aid. We all know how much Pat Friend is liked. I know change is not easy and it takes time for wounds to heal.

My goal is to see this airline succeed and become the best airline in the counrty. So you have the choice to join the team and make this airline succeed or move on.

 

[crushed]

Hello!!?

"ask for equiptment", "just tell Doug", "have union leaders get you the tools you need"

Do you people really think that none of these things have been tried?
Do you think that agents...and the union reps alike .... haven't bothered asking for the tools to do your job?

And (for the kool-aid drinkers)
DO YOU THINK DOUG DOESN'T KNOW?

This isn't "dry heat"....this is Philly!
Don't say "I'll get you the tools"...many have come before you with empty promises.......
SHOW US!

Do SOMETHING!

We can't get flights worked with promises......we need the new managemant to SHOW us that they are different.......until then....it's same old bs.

 

[barbeetantrums]

Hello!!?

"ask for equiptment", "just tell Doug", "have union leaders get you the tools you need"

Do you people really think that none of these things have been tried?
Do you think that agents...and the union reps alike .... haven't bothered asking for the tools to do your job?

And (for the kool-aid drinkers)
DO YOU THINK DOUG DOESN'T KNOW?

This isn't "dry heat"....this is Philly!
Don't say "I'll get you the tools"...many have come before you with empty promises.......
SHOW US!

Do SOMETHING!

We can't get flights worked with promises......we need the new managemant to SHOW us that they are different.......until then....it's same old bs.

[post="311678"][/post]​

If you don't have the equipment then you don't have the equipment. Do what you can but do it at a SAFE pace. 😉 If you have only one beltloader then empty and fill one bin at a time. It is all you can do and be expected to do. Do everything safely and in accordance with a ground operations manual. Follow that manual to the letter. Never run on the ramp. That's not safe - WALK. Don't hurry because that can lead to injuries or worse. Haste makes waste. Look around to make sure there are no cuts or gouges in the bin floor. Is the rubber seal coming out in the bin floors? Look for hydraulic and fuel leaks. If you note any of those call maintenance even if you are not sure. A stitch in time saves nine. If you have any muscle cramps be sure to work them out real good because that can lead to back injuries and such. Just stop what you are doing and work that cramp off.

Does everyone understand? :cop:

 

[radarman]

You can not operate a Hub and Spoke efficiently with the presence and magnitude of flights US Airways has in PHL. PHL runways are not capable of handling all the traffic. 70% of the countries population lives EAST of the Mississppi. US Airways did much better operationally when they were operting two HUBs out of the East, taking traffic from the largest populated cities on the East Coast and connecting that trafffic through both PHL and PIT.

Someone should conduct a study on this very issue above. No matter how much Parker or any ex CEO professed PHL's importance to the operation, we failed time and time again to make money out of this so called "money making city". :down:

The major evidence blatantly showed how PHL unsuccessfully mishandled the traffic, bags etc during the xmas holiday when PIT was downsized last October to a "focus City, no longer helping PHL connect traffic on the East to the Mid-West to the West. Of course that is the busiest, most conjested time of year for travel, but again PHL obviously couldn't handle this,specifically with weather i n the equation. And it hasn't really improved. It effects US Airways much more than other carriers because of the huge presence we have there.

A major part of being successful in this business is doing the opposite of what your competitors are doing or thinking and invent yourself. Problem with Parker is the same problem with Lakefield, Siegel, Wolf, Gangwal, Scofield....NO VISION for CHANGE. Just "same old/same old", chasing the competition.

So, defender, the above is one logical solution I offer.

[post="311329"][/post]​

Just to add a bit more to this HUB argument is this cached article from the local paper here in BGM:

http://216.109.125.130/search/cache?p=MONE...&icp=1&.intl=us

We haven't had any USAirways options of avoiding PHL since last Nov.

 

[PITbull]

And you say maybe that was why we had to do what we had to do???? You must be a Kool-aide junkie, dude. B)
Pit, The comment was ment for you only. Not for the rest of the team at US\East. Your are correct Happy employee = happy customers=happy shareholders. If you look at the way Herb K ran WN when he was CEO and the success WN has. Herb built a coroporat culture that valued employee input and lets have fun at work. AWA had the same concept when Mike and Ed were here and then lost it during the Franke era. Doug is trying to rebuild that type of corporate culture.

You primary focus should be the customer. You co-workers are second to the customer. Because the customer does not care how much you have to work or get paid to do your job. They just want to get from point A to point B on time, with their bags, and be treated as a guest in you home. Not that I would invite half the people we carry into my home.

You need to let go of the past damage the previous management and begin again. Also you need to stop drinking the AFA Kool Aid. We all know how much Pat Friend is liked. I know change is not easy and it takes time for wounds to heal.

My goal is to see this airline succeed and become the best airline in the counrty. So you have the choice to join the team and make this airline succeed or move on.

[post="311667"][/post]​

Multi,

First, let me clear some air on by position...I may not have a love affair going on with AFA International, and I have never ever drank THEIR Kool-aide, BUT, I have a profound respect for Pat Friend. She is a polished, professional leader and does us proud, specifically her work on the 'HILL", where it counts!

Secondly, LABOR is FIRST. In my book. I susbcribe to the WN Herb Kelleher model. I DO NOT SUBSCRIBE to the ruling Elitists who try to jam their reality for our ingestion. "hiccup". :blink: I tend to throw it back up.

And finally...I don't give a damn about no GD shareholder OR investor. Employees provide a product and that is their service. Management can spend their time concerning themselves with shareholder value. When employees are loyal, shareholder value increases as a consequence.

For the record:

The United States needs to decide what kind of an air transportation system they are willing to support - one that provides service to all communities so that those communities can attract business and have a thriving economy? Or the kind that is created by the JetBlue or SW business model - an air transportation system that only serves communities of sufficient size to provide enough ticket purchases to justify the cost of service? And if they decide they want an air transportation system that contributes to a vibrant economy, then they have to accept that safe and reliable air transportation has a cost and part of that cost is a livable wage, affordable health care and retirement security for the workers who provide the service.

 

[PITbull]

My goal is to see this airline succeed and become the best airline in the counrty. So you have the choice to join the team and make this airline succeed or move on.

[post="311667"][/post]​

[/quote

Now that line is my favorite managment schpell...LOL.....Whoa, way to go....Kool-aide maker. 😛

 

[EricLv2Fish]

My goal is to see this airline succeed and become the best airline in the counrty. So you have the choice to join the team and make this airline succeed or move on.

[post="311667"][/post]​

[/quote

Now that line is my favorite managment schpell...LOL.....Whoa, way to go....Kool-aide maker. 😛

[post="311902"][/post]​

Got a good kool-aide story for ya....yesterday at the 2nd annual jet pull folks had a blast. 30 teams entered, most teams decked out in creative costumes representing a theme (Devo, Jetsons, Paratroopers etc.) It was truly a "carnival" type atmosphere. City of Phoenix partnershipped with us to sponsor the event. All the proceeds for the event (profit) was donated to the United Way. Food was great, music was too, and best of all the weather was B-E-A-U-T-I-F-U-L! DP lead one of the first teams to pull a A319 15ft. Prior to starting he jokingly confessed his team wasn't any good and didn't have a chance to win. I know it doesn't fix jets, load cargo, or sell tickets directly, but we all had a good time. I hope that someday all US Airways employees can experience this type of atmosphere someday....if my wish comes true that's a good thing cause it means we're still in business. Check out Compass...pictures should be posted soon if not already posted.

 

[LGA / 037]

Ok so let Dougie have Mesa Pilots fly your plane and see what you do then.

[post="308480"][/post]​

Or let the I.A.M doyour job at LGA and see what you do then !

 

[cwa037]

Exactly!!!! Instead of "going at it" with management, why not let them help. Let them experience how difficult the job is with their limited resources. Take them aside and say "look at the lack of equipment--that's a big reason why we had such a meltdown last Christmas. Here's my suggestions for how we can do things better. If you want 2 beltloaders per plane, then we need newer, more reliable equipment".

[post="308444"][/post]​

I agree, nothing wrong with them helping out if there are UTC shifts on the roster. If the company would just fire all the fake OJI employees and replace them, we would be better off. I remember before the union came in, I was making more money, and there was no whining..... Be patient, we are hiring, and soon , we should be staffed a lot better, but I also agree, they should downsize PHL to make it more profitable, and focus on some other cities with higher yeild...

 

[RedOne]

Ok, let's recap the situation.
This thread started on Oct 03. Today is Oct 14. ...11 days later.

Has anything been resolved? Is there now equipment in PHL? Anybody been repremanded or guidance/ directives been given from "above?" Or, is the situation "the same?" Just curious.

 

[crushed]

It's "the same" in Philly.
Trainers are gone, no new equipment, and no one has been repremanded.
Also, none of the desert dwellers have so much as put out a memo saying that they acknowledge Philly's situation and what their plans are to fix it.
New names....same old, same old.

 

[FWAAA]

Anyone who checks a bag this holiday season with USAirways after all the publicity following last year's baggage debacle deserves what they get.

But invariably, LCC will feature the lowest fare (by a dollar or two) and a whole new crop of suckers will entrust their checked bags to an organization wholly unable to carry out the task. Tens of thousands of checked bags will pile up at airports; employees not given sufficient equipment or staffing will be blamed. Some things don't change.