Ok...so now I'm trying to access my W-2 online. I can't get logged in. I thought I knew what my username and password are, but alas, it doesn't work. So I follow the "Forgot my user ID" link. It asks for my name, my birthdate, and my city of birth. I fill in the blanks and it tells me that I am wrong. Now as far as I know, those three items have never changed. It tells me to contact my administrator (you can see were this is going). So I call payroll and am told that only xxxxx knows how to fix this. So I am connected to xxxxx and get a recording that says she is on the line and that I CANNOT leave a message because her mailbox is full. Thanks a lot.
Can anyone refresh my memory on how the sign up worked for this online W-2? Did we choose our own username and password, or was it chosen by the system? I'm looking for any sliver of hope here.
Thanks