NewHampshire Black Bears
Veteran
- Joined
- Aug 20, 2002
- Messages
- 10,153
- Reaction score
- 681
Wings,
US was profitable for two reasons only--one was paying the lowest wages in the industry, and the other was leading the way with ancillary fees and nickel and diming of customers. Parker told me to my face at one meeting with a large group of customers that their profit in 2009 was EQUAL to the amount collected in fees. Remember these are the "customer oriented" managers who tried to charge for soft drinks and water....
If all things were equal and labor was paid even close to the industry standard, US would not be a financial standout, and would likely be somewhat in the red or comparable to other major carriers.
To the fine folks at AA, I say be careful what you wish for...Parker considers both employees and customers as liabilities, not assets...
If only we could get Gordon Bethune out of retirement.... 🙂
Art.
If we could Only get..(uncle) Bobby CRANDALL out of retirement !!!!!!!!!!!!!!!!