20YearsofJuniority
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- Joined
- Aug 13, 2007
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If an airline pax gets belligerent anywhere during the transaction (but after they pays their money to get that ticket of course!) then they will receive a smackdown by the TSA or other cops.
On the other hand, a walk-in customer to an ER doesn't need to fork over any cash, they can demand instant service, they won't be ejected because they go berserk and they can verbally (even physically) confront the nurse --- and they still will receive service!!
I don't think the proper or productive response in either situation is belligerence. If going berserk becomes an accepted method of obtaining any type of service, I may have to start packing (it in?, up and heading for the hills? heat?).