T1 is out of control! If one security person turns their back for a nano second, a major collision will happen on those cramped esculators.
Have I missed the Southwest passager complaints or are there none? US Airways is a low cost carrier, and advertises itself as such. If Premium Terminal seeting is desired, there should be an additional charge.
As for the esculators, would it be US Airways or the airport's insurance that would pay is some shoving accelerated people downward?
I know we want more for less, but it is business!