TWU's Conley on leave following fuel comments

[TIME FOR CHANGE]

Productivity has everything to do with it. If you want WN wages then you'll have to adhere to WN work rules.

Oh right, didn't think so.

Lets implement the pay and the work rules
I am all for it

I'll be waiting to see the increase in my paycheck
🙄

 

[StraaightTaalk]

It's not so much work rules as it is the sheer number of management at AA doing nothing except being "VP of Customer Experience" x 1000 + all their minions, BTW, these are the same that give themselves the obscene bonuses and mismanage our great airline. Productivity has nothing to do with it. We have been working with less everything for a long time.

I know. What's with this new department, "Customer Experience." Aren't the managers of ALL the departments involved in providing customer service (ie Passenger Service, Flight, Flight Service, etc.) SUPPOSED to be working to enhance the customer experience?

Why do they need a separate department???

Never mind...Don't answer. I already know the answer. They all take care of themselves, ensuring themselves perpetual employment while they cut the front line employees to the bone.

What a joke!

 

[Bob Owens]

And WN has fewer employees per airframe. High productivity out of those fewer employees is why WN is successful and able to pay higher wages.

If AA were run under WN's workrules, you'd have a much different situation at AMR. For starters, you'd have cleaner cabins....

Here we go again. What are the onerous, productivity robbing workrules in place at AA that are not in place at SWA?

Management controls the operation and sets it up. If its not an operation that uses manpower efficeintly then thats managements fault.

You say that SWA has fewer employees per airframe, that means nothing since AA has tons of part timers.

When is the last time SWA sold a seat for $5000?

 

[Bob Owens]

Productivity has everything to do with it. If you want WN wages then you'll have to adhere to WN work rules.

Oh right, didn't think so.

Sure no problem.

The workrules are probably nearly identical but SWA's management simply has built a more efficent productive business model.

Two people could buy two identical Ferrari's if one cant figure out how to get it out of first gear he may feel that his Ferrari is slower than the other guys. Its not the car, its the driver.

 

[eolesen]

Yeah, and one can take it to any mechanic he chooses to, and the other is stuck taking it to the dealer for every little thing that needs to be done.

 

[TIME FOR CHANGE]

:blink:

Yeah, and one can take it to any mechanic he chooses to, and the other is stuck taking it to the dealer for every little thing that needs to be done.

:blink: :blink:

 

[The Goose]

I know. What's with this new department, "Customer Experience." Aren't the managers of ALL the departments involved in providing customer service (ie Passenger Service, Flight, Flight Service, etc.) SUPPOSED to be working to enhance the customer experience?

Why do they need a separate department???

Never mind...Don't answer. I already know the answer. They all take care of themselves, ensuring themselves perpetual employment while they cut the front line employees to the bone.

What a joke!

You know very well why the special department. Somebody's bit$$ needed a job.