US Airways.com & 800-428-4322 A MESS!!

[KCFlyer]

My sister-in-law was supposed to fly back to AVL today...last night the web site was whacked out - today it was working, unfortunatly her 2:00 p.m. flight out of MCI was cancelled. So was the 5:40 flight. Tain't pretty.

 

[FlyingHippie]

I''d love to know when my wife arrives, but can''t. I went on the website tried to check status, came up with a blank page. Called the 800 number, pressed 1 for automated help, got hung up on. I did this 10 times between the website and phone over a 3 hour period. Is it THAT bad? Even the computers took a paycut and benefit concessions? Is Dave too cheap to buy more bandwidth? Will my wife arrive? Inquiring minds just want facts.

 

[phillyguy]

check travelocity or expedia or one of a bunch of other sites with flight status capability.

 

[Non Rever]

Reservations is "snowed" under.

 

[drifterreno]

You all are preaching to the chior!! First of all flifo has a special number--write it down next time don't press 1. Second the res agents are "snowed" under trying to help the passengers at the airport get on the plane. Third--next time you have a complaint write to Crystal City. Don't write customer service write a personal letter to David Segal!!!

 

[nycbusdriver]

[blockquote]
----------------
On 2/18/2003 4:40:27 PM drifterreno wrote:

...First of all flifo has a special number--write it down ...
----------------
[/blockquote]

1-800-94-FLIFO

 

[drifterreno]

thanks busdriver--guess i've been retired too long.