US Airways.com & 800-428-4322 A MESS!!

KCFlyer

Veteran
Aug 20, 2002
10,631
1,322
www.usaviation.com
My sister-in-law was supposed to fly back to AVL today...last night the web site was whacked out - today it was working, unfortunatly her 2:00 p.m. flight out of MCI was cancelled. So was the 5:40 flight. Tain't pretty.
 

FlyingHippie

Senior
Jan 27, 2003
283
0
I''d love to know when my wife arrives, but can''t. I went on the website tried to check status, came up with a blank page. Called the 800 number, pressed 1 for automated help, got hung up on. I did this 10 times between the website and phone over a 3 hour period. Is it THAT bad? Even the computers took a paycut and benefit concessions? Is Dave too cheap to buy more bandwidth? Will my wife arrive? Inquiring minds just want facts.
 

Non Rever

Member
Dec 20, 2002
88
0
Reservations is "snowed" under.
 

drifterreno

Veteran
Aug 21, 2002
611
3
You all are preaching to the chior!! First of all flifo has a special number--write it down next time don't press 1. Second the res agents are "snowed" under trying to help the passengers at the airport get on the plane. Third--next time you have a complaint write to Crystal City. Don't write customer service write a personal letter to David Segal!!!
 

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