A New Year

[Mach85ER]

From a customer service standpoint, I know customers disagree with your viewpoint here.

[post="240201"][/post]​

You have a vaild point. Too bad this "one size fits all/IRS/Post office/Amtrak" mentality company couldn't be agile enough to let the parties know that possibly a big customer is onboard, and clue the Captain onto it whether for J/S issues or even just to welcome them aboard. If it was a big customer, I'd probably defer and ride the cushy cockpit jumpseat. I am aware of situations like this. I gave up my B/C seat on a 8 hour night flight so a pax could use it for her 1.95 year old lap child, coach really can be cushy with the right imagination :blink: If you've received negative comments, my guess is that includes any employee traveling in F/C. I doubt it matters whether it was free for deadheaders or jumpseaters, or a NRSA pax who paid $40.00.

 

[eolesen]

You have a vaild point. Too bad this "one size fits all/IRS/Post office/Amtrak" mentality company couldn't be agile enough to let the parties know that possibly a big customer is onboard, and clue the Captain onto it whether for J/S issues or even just to welcome them aboard.

[post="240275"][/post]​

We used to do this on the transcons, but with all the cutbacks, the "meet and greet" folks who used to escort and talk with the crew about the VIP's have also seen their fair share of layoffs... I know we're working to have more of this information available to the agents at the gate as well as on the manifest given to the FA's. Then again, we also used to pay for business cards for captains, and encouraged them to go back and mingle with the passengers in the days before the cockpits became a bunker...

If you've received negative comments, my guess is that includes any employee traveling in F/C. I doubt it matters whether it was free for deadheaders or jumpseaters, or a NRSA pax who paid $40.00.

[post="240275"][/post]​

That's true, to the extent that some of the top tiers I know refer to the F cabin as the Employee Lounge, especially on a transcon where you can't double-upgrade from coach to first.

But as I said, these are also road warriers who are saavy enough to know a freerider from an employee. Jumpseaters really aren't too hard to spot, especially when they board at the very last minute, don't have a boarding pass for their seat, are carrying a FDX flight bag or are wearing portions of their UAL uniform....

 

[AA717driver]

If you have a worry about dehydration, buy your own water. <_< Don't like the crew meal or when you are scheduled to get one? Buy your own sandwich. Sorry but my "prima donna alert" went off...

Maybe the FDJ wouldn't take his or her seat in the cockpit because AMR made APA pay for the FC seat for deadheads in the contract. Or maybe it's because it's one small way to get back at the company for a couple of decades of doing everything they can to violate the contract. You'd never see this kind of behavior at SWA... But then again, you'd never see SWA management treat the employees like AMR has for the past 20 years.TC