And you've been shown to be a self-professed know it all who actually doesn't know what he is talking about.
Do you know the difference between a 757-300 and an A330-300? Northwest absolutely does NOT use A330-300s on domestic routes. A330-200s were basically acquired for Asia routes while the A330-300 was acquired for Transatlantic routes.
You're so aggravating...you spend all of this time b*tching and moaning and posting on this website when you could be earning status on your new airline. You act as though US Airways reverted to an all coach airline with no FF program. If 25-30 people on average pay for Envoy and the rest are upgrades, and the company decides to match actual demand to supply, and then you don't like it because you might not get upgraded, then go to someone who will...and don't let the doot hit you on the way out.
Mmmmm, where to start on this one. Now God knows I don't need to defend those here that you find "aggravating", however a few things for you to know.
These "aggravating" FF's were so concerned and loved US Airways SOOOO much that they formed the group FFOCUS to let the company know of their concerns. I know of no other group that has had as much heart as this group. They have met with CEO'S, employees. They have been the eyes and ears of stupidity and have worked to change things to make US the best. And here that have offered advice and commentary for the most part with patience and intellect. YOU MAY GET YOUR WISH SOON!! I have seen patient intellect turn in to angry disillusionment. It shows with the frustration I get from theses so called "aggravating' FF's. They have had it. Just remember it will take 10 ma/pa's to make up for ONE "AGGRAVATING" FF. If you are in IT, you better get that crappy website working right to capture thsoe ten more customers and if inflight, kiss alot of assss to keep what is left of out FF's
Let me address the A330 and, well FC in general. I have to agree with an employees who wrote on FlyerTalk that the company isn't serious about "premium" service or they would spend the money to compete with the other carriers.
I have worked the A330. I KNOW the A330. Unless you have transferred to the West from the East recently, you know NOTHING about this a/c. This is a LONGHAUL a/c....7-10 hours flying. It was reconfigured for comfort...to prevent problems such a circulatory problems that have actually caused people to die. This WAS a nice plane. Do you realize that when the company added another row of seat in economy, the people on the last row literally could not put their tray tables down when the row in front of them reclined? PLEASE GET YOUR HEAD OUT OF THE ARIZONA SAND and STOP TAKING THINGS PERSONALLY!!! This is NOT about YOU or the WEST!! This is about STUPID decisions like this. Do you SERIOUSLY think the other international carriers would do this???
The removal of row 6 and 7 was a good move. I hated those two rows and the only good thing was when BC wasnt full and it could be the crew lounge. Adding extra economy seats is fine, but realize what you are doing to the customers. I have seen FEW decisions this management team has made FOR the company and they have alienated the FF's so much that they actually have to offer EnvoyUp. Did the company ever consider that if they made Envoy what it was when the ac first came out, they would have the highend BIZ travelors flocking to them.
I use to LOVE to work this a/c. Now it is a joke. The service is a joke. We are not the Walmart of the skies. We are BOJANGLES!! Take a trip to London, Paris, Madrid, Frankfurt, Rome. Look around the airports. Watch the pride of the worldwide crews. They are proud and they're look reflects it. Go fly BA, LH, Virgin, Swiss, Air France...other US carriers. Take a moment and see what they offer. Then come over to our economy seat during the meal service and you'll know why we are BOJANGLES in the sky.
Do you know what it is like to work a competitive flight like transatlantic and have 50-70% of the customer base at one time or another biitch constantly because of the poor service the COMPANY has provided? And a/c that are treated with little regard or respect looking like a Greyhound Bus that hasn't been serviced since its 4 day journey across America? I rarely work that a/c anymore as I have tired of apologizing to customers for people like YOU who think that our service is just fine...that feel if you don't like it, don't let the door hit your asss on the way out.
You know, I am sick of all the comments like that and the east would be gone if not for the West. That may or may not be true, but if this team continues to make these INSANE decisions, you won't have to worry about doors hitting asssses. There won't be anyone left.