Breakthrough Event

Hopeful

Veteran
Dec 21, 2002
5,998
347
August 25, 2006

To: Management and Union Representatives

SUBJECT: LINE MAINTENANCE BREAKTHROUGH COMMUNICATION

American Airlines Maintenance is in a unique position today. On the one hand, we face severe competitive pressures as an
M&E organization, and, on the other hand, we have a rapidly growing opportunity as a third-party maintenance provider.

Over 65 TWU and management leaders from across the company met in the Dallas area from August 14 through 16. The
purpose was to identify our opportunities, to understand our challenges, and to discuss how to enhance our competitiveness
while maintaining our current network of line maintenance stations.

The group first reviewed data on our historical best performance, which occurred in 1995, as well as best-in-class industry
competitors. Together, the group then developed the vision and established the breakthrough goals that would allow AA Line
Maintenance to achieve best-in-class. We agreed that by working together, union and management could achieve best-in-class
and attain our breakthrough goals. We defined our vision and breakthrough goals this way.

Vision: Work together to build on our proud and professional history; provide high value to our customers and employees; be
the first choice for high quality Line Maintenance Services worldwide.

Breakthrough Goals: Through employee involvement, exceed AA 1995 performance levels, attain $95M in recurring savings
by year-end 2008, and achieve Best-in-Class by year-end 2010.

The group has chartered several teams on topics that were critical to achieving the goals:

1. Leadership/Incentives/Culture 5. Dependability
2. Communications 6. Inventory, Supplies and Equipment
3. Third-party work 7. Workload/Processes
4. Information Technology 8. Metrics (performance tracking)
The teams will develop a work-plan for engaging and empowering front-line employees, aligning the interests of the company
and the employees, and achieving the goals developed by the teams. More information will follow as the work stream teams set
their charters and identify areas that need improvement.

On the last day of our conference, Bob Reding addressed the group and reiterated his commitment to transforming AA Line
Maintenance into a best-in-class operation, and he reinforced his commitment to the maintenance organization employees.
This is a pivotal event in our future, as Line Maintenance aligns itself with the rest of the Maintenance and Engineering
organization in our common goal of transforming ourselves in to the best in class aviation maintenance provider.


Danny Martinez Donald Videtich
Vice President Air Transport Division - Project Coordinator
Line Maintenance Transport Workers Union

 
Together, the group then developed the vision and established the breakthrough goals that would allow AA Line Maintenance to achieve best-in-class. We agreed that by working together, union and management could achieve best-in-class and attain our breakthrough goals. We defined our vision and breakthrough goals this way.
Well SWA is best in class and they make $10 more an hour and better benefits, I would assume if they are serious about this, the money will be in the next paycheck. :shock:

The group has chartered several teams on topics that were critical to achieving the goals:

1. Leadership/Incentives/Culture 5. Dependability
2. Communications 6. Inventory, Supplies and Equipment
3. Third-party work 7. Workload/Processes
4. Information Technology 8. Metrics (performance tracking)

8 things that we have heard over and over again but never have been implemented in the past, I wouldn't expect anything new this time.

Donald Videtich Air Transport Division - Project Coordinator Line Maintenance Transport Workers Union
Yes the would have been booted leader who hasn't turned a wrench in 12 years is making the rules. The same guy who got into the union job because he hated midnight shift and the workload that came with it. :shock:
 
Our "Working Together" teams are made of mostly low producers also. Workers that joined the FLT,PLT, ALT just to get out of doing any work.

And they think their decisions to have everyone work harder for less has any credibility?

All of the hitters and common sense workers that join these teams soon resign and get back to thier toolbox. They shake their heads in disgust when asked what they learned and why they resigned their team member position.

Just let the idea play itself out and watch for more TWU supporters to rapidly become supporters of changing unions.

In the end, they may well be the best organizers for a union change to ever work for AA.

In Tulsa, it is no longer Union vs Management, it has now become Union Member vs AA/TWU Lovefest.
 
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The beauty of all this PLI crap is that WE GET NOTHING IN RETURN!

Just like the pilots who helped AA save $90 million in fuel saving in 2005 only to have those savings diverted directly into management's wallets and purses!

I say call their bluff and start shrinking to profitablity.
 
The beauty of all this PLI crap is that WE GET NOTHING IN RETURN!

Just like the pilots who helped AA save $90 million in fuel saving in 2005 only to have those savings diverted directly into management's wallets and purses!

I say call their bluff and start shrinking to profitablity.
Its time for a new T shirt slogan. Working Together For Less, or Working Together For Management Bone-uses
 
The beauty of all this PLI crap is that WE GET NOTHING IN RETURN!

Just like the pilots who helped AA save $90 million in fuel saving in 2005 only to have those savings diverted directly into management's wallets and purses!

I say call their bluff and start shrinking to profitablity.


//////////////////////////////////////////////////////////

Hopeful,

Your RIGHT.
I've been advocating that, for years !!

NH/BB's
 
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I hear this Break Through Event is real popular with the Line Rank and File.

Oh yeah!
The local pres, maint mgr and the PLI salesman took a beating at the dog and pony show I sat in on.

These guys' main function is to "feel" us out.

Well they know how we feel now!
 
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Yeah, something about how we're tired of doing all the pulling, while management gets all the winnings. We keep pulling, they keep winning. :down:

When asked "what do we get out of this?", the local pres said "When contract time comes around, we will have leverage!"

What a crock!!!!!!!!!

Leverage for what? AIP payout increase to $75?
 
When asked "what do we get out of this?", the local pres said "When contract time comes around, we will have leverage!"

What a crock!!!!!!!!!

Leverage for what? AIP payout increase to $75?

:lol: :lol: :lol:

Leverage

Like the leverage we used for the last three concessionary contracts
 
Our "Working Together" teams are made of mostly low producers also. Workers that joined the FLT,PLT, ALT just to get out of doing any work.

.

Ours tend to be sycophants and ego-boosters. The good guys who want to make a positive contribution end up being disillusioned and even disgusted, as you mention.

They are almost a laughing stock.
 

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