Management finally admits the reasons for the holiday customer disruptions.
January 2, 2005
In the Pittsburgh Post Gazette today, Jerry Glass finally admits that the Company had cut their "employment base" in an effort to fight for survival this year. Glass states, that "absences by employees hurt this airline's ability to cope with the circumstances. He maintains that foul weather was the primary culprit in US Airways' failing during Christmas."
Does anyone else with first hand knowledge of the operational meltdown believe that "foul weather was the primary culprit in USAirways failing"?
January 2, 2005
In the Pittsburgh Post Gazette today, Jerry Glass finally admits that the Company had cut their "employment base" in an effort to fight for survival this year. Glass states, that "absences by employees hurt this airline's ability to cope with the circumstances. He maintains that foul weather was the primary culprit in US Airways' failing during Christmas."
Does anyone else with first hand knowledge of the operational meltdown believe that "foul weather was the primary culprit in USAirways failing"?
