OldGuyinPA
Veteran
If you went to a grocery store to buy a few items...
When you went to checkout the only option you were given is a machine instead of a person. No options use it or else. I think most customers would walk away....remember the customer (who pays our salaries) has choices. Our management has decided that they know whats best for our customers. Unfortunately for us...US...the customers have other choices......
Are you listening.....whoever runs (ruins) customer service (no service) at USAirways.
Remember USAir doesn't begin with U (you), it begins with the customer.
When you went to checkout the only option you were given is a machine instead of a person. No options use it or else. I think most customers would walk away....remember the customer (who pays our salaries) has choices. Our management has decided that they know whats best for our customers. Unfortunately for us...US...the customers have other choices......
Are you listening.....whoever runs (ruins) customer service (no service) at USAirways.
Remember USAir doesn't begin with U (you), it begins with the customer.