OH, and by the way did you know......

[BuffaloJoe]

How long did Japan last? 11 months.

 

[Sthrnboy]

Obviously you must be mistaken...America West was not a regional carrier. I think you should do your homework and see that we used to fly to Japan and flew a 747. What regional carrier would fly that? I dont think you even know any of the routes that America West flew and continue to fly...you probably are the one that stated in another posting that we never flew to cold weather climates!
The stepford wife remark is uncalled for...at least we provided and still continue to provide a service to our passengers that would run circles around your lazy assed FAs that represent the poorly service that "US Scareways" bad reputation of treating the passengers terribly. I still am embarrased to be known as USAirways even though it is a NEW version of what you drove into the ground.

I look forward to the day that Christine Jordan Lutz returns as the FAA inspector and she fines your lazy ass for incompetence and not knowing your job!

We take pride in our operation, just ask any passenger and they know who is a America West employee and who is of the lazy bunch from US Scare!

It was an embarrasement flying around on East metal and receive ONE beverage service in a 4hr flight. And hearing your B flight attndt ridicule the passengers over the PA for putting a small carry on item in the overhead compartment. Or yelling at a passenger for looking for an overhead bin space because your lazy ass crew closed all the bins 20 mins prior to closing the ac door. Instead you should of offered to locate space, or move bags around to make room for the passenger. Not Yell at them!.

Better yet, lets put two ice cubes in the glass and think that is quality because you wont follow procedure to put an ice bucket on the top of the cart. Not in 20yrs has an ice bucket fallen off a cart on the West. I guess you would rather open the ice drawer 200 times during a beverage service...and run to the aft galley 5 times to get more ice for your drawer. Or ask the passenger who requests a can of Diet Coke if they want a glass w/ice? The list goes on and on about how poor quality some of the East FAs provide...I would be embarrased to say that was acceptable.

I so look forward to the ghost riding process to restart in the coming months...maybe then we can rid the company of those that give US a bad reputation once again.

So US1yfare get your facts right before you start pointing a finger!!!! I think its time for you to drop the attitude and find the closest floor exit. We do not need your negativity. Buh bYe!

I am SICK AND TIRED.... SICK AND TIRED of all this S$IT!!! I am so sick and tired of you guys/gals... EAST AND WEST!!!

None of you can drop the feelings and change... All of you still have feelings for : America West Airlines/US Airways/Piedmont/PSA/Allegany/and others...

We have one goal to make US Airways the best it can be for our employees, and customers. We can't go back we can't change our past. We can not change all these past airlines to who they were. We are all US Airways for better or worse. If we hate it we should leave, however I feel most of us should want to come together and put these sad rude comments behind us.

EAST vs. West post make me sick. WE are not east/west... We are all US Airways... Now lets come together to make a great airline with a great product and great contracts.... We can do this but it starts with each and everyone of us.

😀

 

[BuffaloJoe]

I am SICK AND TIRED.... SICK AND TIRED of all this S$IT!!! I am so sick and tired of you guys/gals... EAST AND WEST!!!

EAST vs. West post make me sick. WE are not east/west... We are all US Airways... Now lets come together to make a great airline with a great product and great contracts.... We can do this but it starts with each and everyone of us.

😀

It should be ALL Employees and Frequent Flyers vs Management to make the Company better. Employees want better pay, working conditions and the FF just want to be treated fairly, compareable to the other airlines. WE ALL need to make US Management learn how to listen. If they want to keep attracting the $39 fares, so be it. But a traveler who spends alot during the year, should get some fair treatment.

 

[john john]

What about Rudy Bartholmy (sp) came over from Air Tran?

Met him prior to the meltdown.

what meltdown
meltdown I
meltdown II
meltdown III

I think you should do your homework and see that we used to fly to Japan and flew a 747. What regional carrier would fly that?

http://www.psa-history.org/awa/history.html
America West managed to stave off bankruptcy in 1990, but 1991 would not be so kind. Beauvais, continuing the Asian strategy, pursued a route application to Tokyo which was not approved. Honolulu was designated a hub, and the Bird of Paradise service was instead extended to Nagoya on February 27. Nagoya, instead of leading passengers into the "Heart of Japan", would prove to be the breaking point for America West. The route proved to be a money-loser, with the first flight carrying one passenger to Nagoya, leading to an almost immediate service reduction to three weekly flights (from daily).

 

[DesertFA66]

I am SICK AND TIRED.... SICK AND TIRED of all this S$IT!!! I am so sick and tired of you guys/gals... EAST AND WEST!!!

None of you can drop the feelings and change... All of you still have feelings for : America West Airlines/US Airways/Piedmont/PSA/Allegany/and others...

We have one goal to make US Airways the best it can be for our employees, and customers. We can't go back we can't change our past. We can not change all these past airlines to who they were. We are all US Airways for better or worse. If we hate it we should leave, however I feel most of us should want to come together and put these sad rude comments behind us.

EAST vs. West post make me sick. WE are not east/west... We are all US Airways... Now lets come together to make a great airline with a great product and great contracts.... We can do this but it starts with each and everyone of us.

😀

I also am sick and tired of this back and forth quarreling!! This board is designed for whining and complaining and it shows. I fly for the west and I have flow on east metal a lot because my parents live in PHL. The East FA's have been fantastic to me and my kids, but the service to the rest of the cabin isn't the greatest. They won't help a passenger when the bins are full, they just close it, and tell the passenger to take the bag up front (west helps much more). Here is what I have witnessed: We both have work to do, but we have to make this work, I need the money!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

-East: Great at using customer last names:
- West: needs work
-East: Great at greeting you when you walk on:
West not bad.
-East: Poor at consistent cabin service:
-West: good at consistent service.
-East: water setup outside of the galley:
-West: we'll pour you a glass, just ask.
-East: Resists change:
-West: much more adaptable to change
-East: Customer Service Agents: Very knowledgeable, but short.
West: Not as knowledgable, but very nice.
-Regulations:
-East: Don't care at all:
-West: Too anal about stuff

This board doesn't reflect the excellent people in the East that I've enjoyed. The west people on here, are either "too young" or frustrated with what they see happening with how the east hates everything that is happening when their company was once close to liquidation. I think most West feel like people would be a little more forgiving to still draw a paycheck, though small, still have check and benefits.

 

[700UW]

PIT does not have the O&D to support the International flights, that is why they were placed in PHL.

Sorry to say this but all of you PIT lovers, PIT is gone and will never be a hub again.

 

[Jimmy Neutron]

That's good then they will just keep on getting this kind of public press..............

http://www.thebulletin.us/site/news.cfm?ne...76361&rfi=6

And if you ever noticed that any suggestion of pulling PHL down as a hub is not what's suggested...

The problem lies with subjecting all of your northeastern connecting traffic to the absolute worst kind of traveling experience you could get in the states.....PHL....

There is no reason that some of the connecting traffic can't be moved back to PIT.....This would do two things....

1. Create a much more pleasant traveling experience for many customers....

2. Alleviate some of the overwhelming pressure from the PHL operation so you can get these originating PHL customers and Intl. flts. actually worked in a more civilized manner..

It's not that difficult to see that more and more customers are booking away from US due to PHL.....

How long can we sustain this loss before it affects our bottom line, if it hasn't already!

 

[BuffaloJoe]

That's good then they will just keep on getting this kind of public press..............

http://www.thebulletin.us/site/news.cfm?ne...76361&rfi=6

And if you ever noticed that any suggestion of pulling PHL down as a hub is not what's suggested...

The problem lies with subjecting all of your northeastern connecting traffic to the absolute worst kind of traveling experience you could get in the states.....PHL....

There is no reason that some of the connecting traffic can't be moved back to PIT.....This would do two things....

1. Create a much more pleasant traveling experience for many customers....

2. Alleviate some of the overwhelming pressure from the PHL operation so you can get these originating PHL customers and Intl. flts. actually worked in a more civilized manner..

It's not that difficult to see that more and more customers are booking away from US due to PHL.....

How long can we sustain this loss before it affects our bottom line, if it hasn't already!

40% of US entire revenue comes from PHL, O&D. 40%. That is almost half of the entire revenue. Take 1 flight away and it will cost. PIT doesn't have that draw. I know PHL has its problems, but the revenue it generates makes PIT impossible. Even the other carriers DL, UA, CO, AA, go out full. I agree PIT has a nice airport, but they do not have the business.

 

[Jimmy Neutron]

Come on give me a break, you didn't read what I said......

You can keep enough flts. in PHL to pick up all of the originating traffic you want....It's the people that move through PHL that don't need to be there....You know the one's we screw daily by subjecting them to that horror-fest...Yea these people don't care about how much $ US makes in PHL...But they do care when you stick it up their a##es daily by giving them a very bad experience....

And I certainly don't know what your talking about with PIT not having the draw...Guess you havn't see the loads out of PIT lately, have you!

Trust me we lose tons of customers and revenue from folks that will no longer fly US because of the connx. through PHL....I personally know quite a few and I know many people I talk to know a lot also, you probably know some yourself....

It's not brain surgery, just common sense.....

If this mess is not straightened out soon you will be back in BK sooner then you think!

 

[aredeeyou22]

Come on give me a break, you didn't read what I said......

You can keep enough flts. in PHL to pick up all of the originating traffic you want....It's the people that move through PHL that don't need to be there....You know the one's we screw daily by subjecting them to that horror-fest...Yea these people don't care about how much $ US makes in PHL...But they do care when you stick it up their a##es daily by giving them a very bad experience....

Trust me we lose tons of customers and revenue from folks that will no longer fly US because of the connx. through PHL....I personally know quite a few and I know many people I talk to know a lot also, you probably know some yourself....

It's not brain surgery, just common sense.....

If this mess is not straightened out soon you will be back in BK sooner then you think!

Unfortunately, you do need to route connecting pax thru PHL. An infusion of O&D on a flight balances out the low yielding connecting traffic. This was one of the problems with PIT: too much low yielding connecting traffic, and not enough [higher yielding] originating passengers. I s'pose people could argue sending more connecting traffic thru CLT, but the revenue generated in CLT (O&D) is nowhere near the level PHL is. I agree it's a mess, and I am sure the Company would love nothing more than the option of sending 99.9% of its connecting pax thru PIT/CLT/IND/MCI/etc.....

 

[Whatnow?]

What most of you "new" or former AWA posters fail to realize is that most if not all the negative posters on here are very passionate about their jobs. These are employees that have been through hell and back soo many times it isn't even funny anymore! For about the last 15 years or so the enviroment USAir/USAirways has been in has been volatile and unsecure. These employees have stuck it out through thick and thin, years and years of continous contract negotiations and threats from the company about reductions, seen the loss of jobs of many of their friends and co-workers, taken extreme paycuts, seen their work enviroment deteriorate year after year, and have listened over and over again to analyst saying USAir is done! There have been at least 3 CEO's that have taken over the helm with promises of better futures for everyone only to take the money and run from the sinking ship! While many employees took buyouts or just simply left the company after 9/11, many have stuck it out for the true passion of the job/airline. So yes, the posters on here are negative and harsh at times, you can sum it all up to "been there done that" theory and easy to point out all the stupidity coming down the pike. Hence, Doug Parker and his drone of fools! Sorry, couldn't resist! AWA employees while they too have a history, it in no way compares to the saga of USAir/USAirways! And yes, while most of that is in the past, it's still there and and won't go away until the enviroment at USAirways does indeed improve and things actually do get better which has not started happening yet. Again, I'm not making excuses for anyone on here, just hope you can see through the a lot of the negativity.
All Legacy carriers have a history, USAir/USAirways just has a rough one! Welcome aboard! 😉 JMO

 

[Jimmy Neutron]

Unfortunately, you do need to route connecting pax thru PHL. An infusion of O&D on a flight balances out the low yielding connecting traffic. This was one of the problems with PIT: too much low yielding connecting traffic, and not enough [higher yielding] originating passengers. I s'pose people could argue sending more connecting traffic thru CLT, but the revenue generated in CLT (O&D) is nowhere near the level PHL is. I agree it's a mess, and I am sure the Company would love nothing more than the option of sending 99.9% of its connecting pax thru PIT/CLT/IND/MCI/etc.....

Like I said before PIT generates much more O & D traffic then even CLT, the Flt. schedule at PIT still flies to many destinations, some are just express flights and others just have less frequency....This easily could be done by switching some equipment on certain routes and or adding/upgrading equipment on others.....Then all that's left is to sit and watch as these flights fill to capacity on a regular basis...Like I said it's not brain surgery, just common sense...

PIT continually wins awards in many travel publications for the travel experienced by customers...There's a reason for that and US needs to find a way to take care of long and ex-long term customers while still pulling the O & D revenue from PHL before it's too late...

It's called exploiting your strengths and fixing your weaknesses....

 

[as the prop turns]

Sorry to say that when it comes to consistent service in flight you just can't beat Midwest.

It's almost frightening actually. You wonder if they are human. It's ALWAYS the same.

I have been equally well served is first on east and west flights compared to Midwest, but never the same from one flight to the next. Midwest is the SAME day in day out. I don't know how they do it but damn they sure do win the consistency battle.

Right on PB

We need to dump our frustrations flat on the lap of the people that created it and NEVER take it out on the pax...It's not your fault!

PIT does not have the O&D to support the International flights, that is why they were placed in PHL.

Sorry to say this but all of you PIT lovers, PIT is gone and will never be a hub again.

HHHMMMM...maybe not a hub, but I still think it will be a major player.

 

[PHL BULL]

I also am sick and tired of this back and forth quarreling!! This board is designed for whining and complaining and it shows. I fly for the west and I have flow on east metal a lot because my parents live in PHL. The East FA's have been fantastic to me and my kids, but the service to the rest of the cabin isn't the greatest. They won't help a passenger when the bins are full, they just close it, and tell the passenger to take the bag up front (west helps much more). Here is what I have witnessed: We both have work to do, but we have to make this work, I need the money!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

-East: Great at using customer last names:
- West: needs work
-East: Great at greeting you when you walk on:
West not bad.
-East: Poor at consistent cabin service:
-West: good at consistent service.
-East: water setup outside of the galley:
-West: we'll pour you a glass, just ask.
-East: Resists change:
-West: much more adaptable to change
-East: Customer Service Agents: Very knowledgeable, but short.
West: Not as knowledgable, but very nice.
-Regulations:
-East: Don't care at all:
-West: Too anal about stuff

This board doesn't reflect the excellent people in the East that I've enjoyed. The west people on here, are either "too young" or frustrated with what they see happening with how the east hates everything that is happening when their company was once close to liquidation. I think most West feel like people would be a little more forgiving to still draw a paycheck, though small, still have check and benefits.

glad we are nice to you and the kids...I will go out of my way for a non-rev but a pax that brings to much crap you better take it back up yourself they don't staff us so we can't get off the airplane...if you lifted the bag from your house to the plane then you can put it up yourself...you pax oh sorry customers wanted low wallmart fairs that's the service you get...when the fairs go up and the rigs or pay go up then you can expect the service to go up...YOU GET WHAT YOU PAY FOR...try fed-x for your bags and bring you own blanket...It's the bus baby move over is this seat taken...help yourself to some to some water and PS the seatback pocket is not a trash can so pass it to us or take the bannapeal and newspaper with you... :angry:

 

[as the prop turns]

glad we are nice to you and the kids...I will go out of my way for a non-rev but a pax that brings to much crap you better take it back up yourself they don't staff us so we can't get off the airplane...if you lifted the bag from your house to the plane then you can put it up yourself...you pax oh sorry customers wanted low wallmart fairs that's the service you get...when the fairs go up and the rigs or pay go up then you can expect the service to go up...YOU GET WHAT YOU PAY FOR...try fed-x for your bags and bring you own blanket...It's the bus baby move over is this seat taken...help yourself to some to some water and PS the seat back pocket is not a trash can so pass it to us or take the bananappeal and newspaper with you... :angry:

I hate to say this Mr. or Ms. flight attendant, I'm an East employee and your comments just made me cringe. I understand that you don't want to put pax bags in overheads because if you get hurt the company really doesn't want to help you out and you are pretty much on your own. However, do you, as a consumer expect to pay the highest price for everything? If a business offers a discounted price for a product you want to purchase, do you say "no thank you, I think I'll pay the higher price". Of course not. Our pax are only being good consumers. Employees need to realise that when they give bad attitudes or bad service they are representing THEMSELVES first not the company. And believe me, there are more pax paying $500.00 to $1000.00 per ticket than are paying $49.00. I actually did see a F/A telling pax (CLT to PHX on US Air) to bring their bags up front to be checked. I sunk into my seat, I was so embarrassed. What does it take just to wheel a bag up front and to help our pax out. If it's a heavy non-wheel bag, then I get it. But *please* just help these pax out and try to make room in the overheads for them. A little means a lot....random acts of kindness go a long way.