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Parker, Kirby, Christ, Mule, Bonanno

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What must the management of all the major airlines think of these incompetent people? THEY ARE THE LAUGHING STOCK OF THE INDUSTRY!!!
 
I think they may see a group of upper management folks getting seriously PAID for a less than impressive business plan though the folks that make this crappy operation run. That is what I think the other management folks see. They probably view them as quite smart.
 
What must the management of all the major airlines think of these incompetent people? THEY ARE THE LAUGHING STOCK OF THE INDUSTRY!!!
They do not care. Its YOUR face that the customer sees. Its the Ticket Agent they see 1st, then stumble across the idiot TSA's, then down to the Gate and the Agent there is having a tough time as its a flight to St. Maarten. Finally you are able to board, only to find out you have seat 17B. You take your seat in the newly enhanced reconfig'ed A320. Being 6 foot 3, you find yourself all squashed in as you are sitting in a toddlers chair. The plane leaves the gate and you become restless and wanting to get up and walk around. But your leaving Philly and the Captain states that We are Number 22 for departure. You try to think of something to get your mind off being so cramped, then the next face you see is the Flight Attendant walking by. Finally your plane gets to take off, and when the plane levels out, you try to get up and go to the restroom, so you can walk around, only to discover that the FA's are coming down the aisle with their cart. So you decide to go sit back down and wait till after the beverage service. Twenty minutes later the FA's finally get to your row, then just right before they ask you what you want, the FA's are called away to the back to fetch something for the FC FA. Another ten minutes go by and they come back. Finally your order your drink, and you ask for a Tangueray and Tonic. The FA says that will be $5 sir. OK, you hand the FA a $20 and she states is that all you have? You reply I have nothing smaller, I do have a Credit Card though. The FA says, sorry we don't take plastic, we'll have to come back and give you your change. OK you said. They finish their beverage service and try to sell some Lunch Kits. You are thinking hmmmm, I can eat something. By the time they get back to your Row they ran out of all the Lunch Kits. We have a snack box available and the kid on the other side of the aisle yells that he wants it. So his Dad got him the snack box. You are sitting there wondering what next, then you sit there waiting for them to bring your change from the $20 bill back. You want to get up and walk around but then you think that is when they will come with the change. Time goes by and they start informing everybody to prepare for landing. Then the one FA walks down the aisle, you ask her where your change is at, and she just gives you a look. Then she said I'll go back and ask the other FA about it. Then You think to yourself you asked the wrong FA about it. Then another FA comes back and hands you your $15 change back. OK, Thank You you say, then you try to get up and go to the lavatory. Then she says you must take your seat, we are landing, you will just have to wait till we get on the ground. By this time you are sitting in the seat restlessly. And finally the plane lands and taxi's to the gate. You get off and the FA's Thank You for your business. You are thinking they are thanking me for my business, hmmmmm. I got a center seat, waited for my drink, waited for my change, they ran out of lunch kits, then when they finally brought back my change and I wanted to go to the lavatory and couldn't. And you being a nice person as you are, you say Have a Great Day! All the way in the cab you are thinking to yourself, They are screwy, they are incapable of doing their jobs. What a lousy bunch of people they are.

Now that guy doesn't fly all that often, so he doesn't know what can be causing the troubles. He believes that it is the GA for not knowing her job and sticking him with a center seat. These FA's don't know their job. Its their faces he puts with US Airways, its their faces that he believes that all that happened was their fault.

OK The GA, was probably improperly trained on the new computers, which in turn are causing other issues beyond the GA control.

The FA's on board were stocked short with supplies from catering, and when the person had to wait for his change, he thought that they were ignorring him, while the FA's were trying to get things acceptable for the remaining passengers.

Who is to blame for ALL of this? Management. Some are easy fixes that they continue to ignore. But the passenger sees the faces of the company in its GA, FA's and other ramp workers down the line. Parker, Kirby and the rest look at their piece of paper and see that flight as a succesful flight, it was full, nothing ran out and you are doing your jobs easily. The average flier doesn't know who or how things are run. Its YOU the FRONTLINE personel that they see, that the b!tch and moan at, BUT IT'S YOU THE FRONTLINERS THAT DESERVES A BIG THANK YOU for putting up with all the problems cause by this dillusional management!
Thank You ALL!
 
Porter's Model is the rock. Nothing any CEO can do will alter the underlying economic forces in the airline industry, the forces which cause profits to shrink to zero over time. The arrogance of these guys thinking that they can some how transform LCC or any other carrier into a long term profit generating enterprise absent regulation is just mind boggling.

These guys are the wall street equivalent of the snake oil salesmen of the 21st century. I truely don't know whats more embarrasing? The intention to syphon off as much cash as you can and run, or the morons who seemingly follow flawed stratgey hoping to make out along with them? It's really no more than a panzi scheme.
 
What must the management of all the major airlines think of these incompetent people? THEY ARE THE LAUGHING STOCK OF THE INDUSTRY!!!

LAUGHING ALL THE WAY TO THE BANK AND SIGNING AUTOGRAPHS AS THE WALL STREET DARLINGS they are.
 
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