PHL Inflight Director has left the building

[Career Reserve]

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The Base Director is only as good as his/her Inflight staff. From what I've seen from PHL Inflight there leaves a lot to be desired in regards to professionalism, dedication, consistency, and over knowledge of the Supervisor position. Hopefully Hector will weed out the Inflight Staff in PHL next! B)
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I couldn't agree more.
One can only hope! 🙂

 

[bkrules49]

Maybe it’s because of the coffee drama in the crew room

Whatever happened with the coffee drama in the crew room? When was the pay pot taken out and replaced by the free pot?

 

[Be Careful What You Wish For.]

So who is worth keeping?

Wesley.

 

[SS255]

Etops- 100% right. Hector has hit a wall at every turn. Called SCOTT KIRBY. I really hope Hector stays classy and doesn't lower himself to the likes of Doug and Scott. If they ever ask him too I hope he packs his desk and tells us all how sorry he is but we are run by cheap morons with no sense of customer service. That said Hector is too classy for that. Some of us know him on another level and we know the score.

I thought I recalled reading posts on this board that one of the conditions under which Hector accepted the job is that he would be given a long leash to make the changes which he found to be necessary?

 

[iheartairbus]

He told me last Thanksgiving when he was in the crew room serving Meals to all the crews in PHX that Glassware, Qaulity & Quanity of Meals/Snacks (including med. haul light meals), Service training, Completed cabin updates were all approved by the company, but just on "hold" until US returns to profibility which they full expect in 2010(depending on fuel). He was a very very nice man that you can tell is groomed and has the "know how" of running a real Inflight product. Not much to "do" when the company has all the funds and the rubber stamp.

 

[ganesha]

So who is worth keeping?

Wesley.

Remember, shakedowns start out at the top and Inflight supervisors need to realize that their job is a dead end job. only a couple of folks upgrade to base supervisors, like SS and the former PHL base manager, the rest stay in that dead end, $34,000 a year job. The reason they hired so many new people from the outside is becasue the starting pay is 30,000, LESS then what F/A's make - so f/a's did not want the position. And the sup's should realize there are plenty of smart, educated f/a's who would qualify for the sup position, but didn't want it because of the pay...and the sup's should respect f/a's which I believe they don't........In my opinion first, they can't get very good talent for $30,000 a year, and second, I agree with someone earlier - there are many, many of the sup's that need to go - either they are unprofessional, rude, or, they are just not very smart. The sup's should be very, very afraid, unless they are like AP who really know's his stuff, the f/a contract, catering, service flow, and the job as a f/a............

 

[sharonstoneseat]

How many Inflight directors has PHL had in the last 5 years? It appears that since the merger this position has become a career killer.

Executive head hunters will have a hard time selling this job. No one with a high level business mind will believe that all former directors were not vetted well or deficient and that they will be the savior that PHL needs. Their take will be that corporate expectations and understanding of the base are disconnected from the actual operation and therefore PHL Inflight is not a career investment. Because of the body count the next short timer with any intelligence will demand a minimum time contract with a Great Big Signing Bonus and a Bigger Exit/Termination Severence. It's history makes it a full blown mercenary position now.

Not necessarily good news for flight attendants there.

 

[hp_fa]

The bean counters are in charge of this company and unless that changes management that oversees front line employees will constantly be on the chopping block.

 

[Be Careful What You Wish For.]

Someone in PHL Inflight (someone who has been there for a long time and knows where the skeletons are buried.) once told

me PHL needs to be handled not from afar but on sight. I am guessing that Isom was that guy.

But the hiring off the street for supervisory positions bodes poorly for the F/As. The uninformed will now run our lives.

Better the devil you know than the one you do not know - for 34K a year.

 

[cynic]

Someone in PHL Inflight (someone who has been there for a long time and knows where the skeletons are buried.) once told

me PHL needs to be handled not from afar but on sight. I am guessing that Isom was that guy.

But the hiring off the street for supervisory positions bodes poorly for the F/As. The uninformed will now run our lives.

Better the devil you know than the one you do not know - for 34K a year.

If it fixes the operation it's better to have someone that isn't looking to be there forever. You need to fix a dysfunctional environment, not make friends in it.

 

[Be Careful What You Wish For.]

If it fixes the operation it's better to have someone that isn't looking to be there forever. You need to fix a dysfunctional environment, not make friends in it.

I would prefer someone who knows what the job is like vs. someone who came off the street with "Supervisor" in their resume.

Unfortunately, I think it is moving in that direction.

It would be nice to have someone who is capable of separating the grain from the chaff, inside or outside.

And yes you are a cynic.

 

[aptboeses]

Remember, shakedowns start out at the top and Inflight supervisors need to realize that their job is a dead end job. only a couple of folks upgrade to base supervisors, like SS and the former PHL base manager, the rest stay in that dead end, $34,000 a year job. The reason they hired so many new people from the outside is becasue the starting pay is 30,000, LESS then what F/A's make - so f/a's did not want the position. And the sup's should realize there are plenty of smart, educated f/a's who would qualify for the sup position, but didn't want it because of the pay...and the sup's should respect f/a's which I believe they don't........In my opinion first, they can't get very good talent for $30,000 a year, and second, I agree with someone earlier - there are many, many of the sup's that need to go - either they are unprofessional, rude, or, they are just not very smart. The sup's should be very, very afraid, unless they are like AP who really know's his stuff, the f/a contract, catering, service flow, and the job as a f/a............

Not to poke a few holes in that argument but I think you're painting with VERY broad strokes. First of all there are f/a's that earn less than $30K on the East contract. I'm one of them. I work ETB every month and I still earned less than $28K for 2009. I was encouraged to apply for a supervisory position but chose not to because I still love to fly and I see how some of the supervisors are treated by some of my fellow coworkers. I can't speak for all of the supervisors but the one I have is very considerate and I find this person to be very knowledgeable about our job. The same can't be said for some of our coworkers.

That being said there are some less than stellar supervisors. Hopefully they'll change for the better or be let go.

 

[ganesha]

Not to poke a few holes in that argument but I think you're painting with VERY broad strokes. First of all there are f/a's that earn less than $30K on the East contract. I'm one of them. I work ETB every month and I still earned less than $28K for 2009. I was encouraged to apply for a supervisory position but chose not to because I still love to fly and I see how some of the supervisors are treated by some of my fellow coworkers. I can't speak for all of the supervisors but the one I have is very considerate and I find this person to be very knowledgeable about our job. The same can't be said for some of our coworkers.

That being said there are some less than stellar supervisors. Hopefully they'll change for the better or be let go.

Yes, there are f/a's that make less than 28,000 on RSV, but if you had taken a Supervisor Position, you would be required to work 20 to 21 days a month, depending on the month, and that is 8:30 plus hours a day, and give yourself at least 30-45 min back and forth to the parking lot, so, you re looking at 10 hours day five days a week, for just a little more money - which, as I said before, no one want's to do it for that amount of starting pay (30,000).

I agree with you, there are a FEW good sup's, but there are some that are just BLOCKHEADS - especially one, and have no clue how to manage or deal with people, and, they don't even see the big picture. Look at all the sup's that left the position, why? Because they changed the program and now all it is is a program to brainwash them to send this sick letter out and this late letter out and your third sick call, uh oh, twice late, that's this letter. I was asked twice by DW to apply for the supervisor position and I told him I needed to make more money - he said I could get "mid thirties' since I have years of f/a experience with the company. Mid 30's, sorry, can't do it when I can make more flying........plus, there is no creativity with the position, they just want to be able to brainwash drones to send this letter out and that letter out and count your No sign in's and late's and unable to commutes........don't feel "chosen" to be asked to apply for Sup's, they couldn't get anyone so they were begging - they were asking everyone with a great record. DW had holes to fill and had trouble filling them, six, he needed to fill six new positions and look how long it took, and not one is from inside...even in this bad economy with folks out of jobs....one guy (very educated) walked out and laughed when he was told what the salary would be.....

 

[bkrules49]

Just for fun over a cup of coffee (the $1.00 kind from the crew room), build your perfect Inflight Staff. As flight attendants, we know the kind people we want in their managing us. So if it were left up to us, who would it be. Start from the director's position down.

 

[jimntx]

I agree with you, there are a FEW good sup's, but there are some that are just BLOCKHEADS - especially one, and have no clue how to manage or deal with people, and, they don't even see the big picture. Look at all the sup's that left the position, why?

I loved your post. It's comforting (in a warped sort of way) to know that AA hasn't cornered the market on useless Flight Service supervisors. I had one at DFW that redefined useless for our generation. If I walked into her cubicle and said...

Me: "Janice, you are standing on my foot." (BTW, Janice is not her name, but she is still working at AA.)
Janice: (looking up from her People magazine with a profoundly bored expression on her face) "I'm sorry. There's nothing I can do about that."

It was her first answer to ANY question you asked or statement you made. And, you are right. A supervisor's pay should be at least a little higher than the average take home for the people being supervised. I'm still amazed at the chutzpah of airline upper management who come to people and want them to take on more hours, substantially more responsibility, and take a cut in pay at the same time. You had me at cut in pay.