www.azcentral.com/arizonarepublic/business/articles/0229biz-usairways0229.html
US Airways boosts spending, staff at Philadelphia airport
9 executives to oversee efforts at business-travel hotbed
Dawn Gilbertson
The Arizona Republic
Feb. 29, 2008 12:00 AM
US Airways is creating a regional headquarters in Philadelphia, another acknowledgement that it can't manage its most critical and complex hub from its Tempe headquarters.
In addition to the two executives it recently hired to run the Philadelphia hub, the airline now plans to add seven executives in support areas including human resources, real estate, finance and information technology. Some will be transfers, others new hires.
"We recognize that we need more executive leadership on the ground, there all the time," President Scott Kirby said Thursday at the airline's annual media day.
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The Philadelphia hub, which US Airways dominates, has 441 daily departures (compared with 296 in Phoenix) and 6,300 employees.
It is the airline's international gateway and a business-travel hotbed.
It also has been US Airways' longtime problem child, partly because of East Coast congestion, partly because of its own missteps and lack of spending.
The airline's on-time performance and baggage handling in Philadelphia are significantly worse than in the rest of US Airways' system.
Since the America West-US Airways merger 2 1/2 years ago, the new US Airways has invested $15 million in equipment and facilities at the airport. It will spend nearly double that this year in Philadelphia.
The airline hopes the additional management focus on Philadelphia helps it run a smoother operation, as well as develop better relationships with the airport authority and the community.
"We've done a poor job of that from here," Kirby said.
The airline has had some high-profile tussles with the airport and Philadelphia's former mayor over gates and other issues.
US Airways is due to start service between Philadelphia and Beijing next year, but executives said Thursday that they are having a hard time leasing the planes they planned to initially use on the route because of heavy demand for the long-range planes.
Andrew Nocella, the airline's senior vice president of schedule planning, said the airline's Airbus A330s aren't ideal for the route but could make the trip, so that might be a temporary solution.
The newly formed US Airways Labor Coalition, which involves all major labor groups at the airline except the splinter US Airline Pilots Association, staged a morning rally and picketed at the airline's Tempe headquarters to coincide with the start of media day.
US Airways CEO Doug Parker acknowledged the picketing and said, "We're well aware of each others' issues and are working hard to get them resolved."
Reach the reporter at dawn.gilbertson@arizonarepublic.com or 602-444-8617.