SegmentKing
Veteran
Today I had the pleasure of experiencing 3 airport and joined friends for some drinks in Tempe; some of my friends had also experienced a variety of airports.
We all had the same comment:
"no waits, no lines, lots of empty seats"
I spoke with employees on most of my legs today, mostly afternoon & early evening flights -- flights that *should* have been jam packed, yet my mid-con had 40 open seats, my first leg had about 30. I felt that the flights would be packed so our Pass Bureau requested positive space for me, and I got it. But apparently I didn't NEED it.
Some employees are telling me that "it just feels like any other Friday.. we're heavy, but nothing like last year".
Before I jump and say we've dropped the ball so bad that people aren't chosing USAirways --- some friends also flying American & United said the same thing: they were amazed at how "empty" the airports felt compared to Thanksgiving days of the past.
Is it possibe.... that we, as airlines, have screwed up to the point that customers are now not flying like they used to out of fear of being stuck on some ramp for 3 hours, or not getting their bags for 2 days, or being told they don't have a seat and nothing open till new years??
anyone else out there notice that today???
We all had the same comment:
"no waits, no lines, lots of empty seats"
I spoke with employees on most of my legs today, mostly afternoon & early evening flights -- flights that *should* have been jam packed, yet my mid-con had 40 open seats, my first leg had about 30. I felt that the flights would be packed so our Pass Bureau requested positive space for me, and I got it. But apparently I didn't NEED it.
Some employees are telling me that "it just feels like any other Friday.. we're heavy, but nothing like last year".
Before I jump and say we've dropped the ball so bad that people aren't chosing USAirways --- some friends also flying American & United said the same thing: they were amazed at how "empty" the airports felt compared to Thanksgiving days of the past.
Is it possibe.... that we, as airlines, have screwed up to the point that customers are now not flying like they used to out of fear of being stuck on some ramp for 3 hours, or not getting their bags for 2 days, or being told they don't have a seat and nothing open till new years??
anyone else out there notice that today???