767 Envoy Seats

[US1YFARE]

Flew a 767 yesterday due to a maintenance issue with a 757. Was in first--fortunately the equipment change was not the reverse reducing the FC cabin to a mere 8FC which happened to me again recently...anyway...those seats are DISGUSTING. The cabin is worn and torn and if I paid for Envoy and arrived to see those seats and cabin, I would not be happy. I cannot believe more complaints are not received. I have only paid for Envoy on the 330, but after yesterday, I would not pay to fly US if the equipment is a 767--I'm not even sure I would waste miles on 767 Envoy.

 

[Travelpro72]

I must say that I agree with you. I find the Envoy cabin on the 767 old and definately in need of a make-over. It has always been said the company was broke and it wasn't it's main priority. Well that is no longer the case. If the 767 is going to be on int'l routes for next few years, it MUST have a makeover. The cost of a new cabin though expensive couldn't be anywhere near purchasing/leasing new a/c. With the galleys reconfigured (the center dry galley) wouldn't even be needed. That a/c while popular over the years is definately in need of repair. I would be very upset if I chose USAirways over another carrier to take me across the pond as well.

 

[Whatnow?]

I see the same thing on many other A/C in the fleet. I wonder if the company is doing anything to spruce up the image of these A/C. Unfortunately for the 767, they are entering their busiest time of the year with all the TransAtlantic crossings beginning. Hopefully something will be done in the future to restore some luster to these worn out birds!

 

[700UW]

That is what happens when you vendor the cleaning and overhaul.

The Utility in CLT use to properly clean Envoy on the turns in CLT.

 

[US1YFARE]

I see the same thing on many other A/C in the fleet.

Yes, but the expectations in Envoy are even greater. This is US's most premium product and it does not compare to other carriers. UA just overhauled its International Business Class and First Class.

That is what happens when you vendor the cleaning and overhaul.

The Utility in CLT use to properly clean Envoy on the turns in CLT.

It would not matter who did the cleaning. The cabin is not dirty, it is just old, old, old. The seats are threadworn and pilled beyond belief. There is orange tape on the outside of the overheads. It's really pathetic.

Why don't they board at the 2L door so that the entire Y cabin is not walking through the Envoy cabin...that may help with wear and tear.

And, US could never do RJ's to MCO. The weight of the pax alone would cause weight and balance problems. You would probably be able to load 3 people on those planes. I never saw so many seat extensions. I think two people needed TWO extensions--no lie--they were e-frickin-normous.

 

[jetmech01890]

Not quite!! This is what happens if you don't correctly monitor direct and inspect the quality of the work Contractors perform

correct piney bob, might I add martha stewart and the whole good housekeeping magazine staff supervising cannot turn old beat up interiors into some thing presentable for our customers who by the way pay us ,outside vendors or utility doing the work thats just 700 uw way of making things right in his own mind ( 700uw a legend in his own mind)

 

[etops1]

i will attend the state of the airline meeting in phx on tues . i will bring this issue up. i fly intl and i have to agree. not only are the envoy seats bad on the 767, the rest of the interior is in bad shape. they painted the outside but the inside still looks bad. it's just like painting a trash can.

 

[US1YFARE]

it's just like painting a trash can.

i couldn't have said it better.

Can't they change the location for boarding so that so many people aren't passing through the Enovy cabin.

 

[etops1]

i couldn't have said it better.

Can't they change the location for boarding so that so many people aren't passing through the Enovy cabin.

that would be very difficult since the 767's do not have a mid cabin entry door like the A330 does. they have 4 exits . two located in the front of the a/c and two located in the rear. they also have two emergency exits located at row 12. now if we had the 767-300 dpennding on the configuration , we could probrably board mid cabin. some airlines have a 2 doors in the front 2 doors mid cabin 2 emergency exits behind the wings and 2 dorrs in the rear or 2 doors in front 2 dorrs mid cabin 4 emergency exits overwing and 2 doors in the rear or 2 door exits infront 4 emergency exits overwing and 2 door in the rear. depending on what the airline wants. just an fyi . there were 767-200's that had 2 doors in front 4 exits overwing and 2 doors in the rear. i think ansett had these and american di as well. i could be wrong about that.

 

[PHL]

That is what happens when you vendor the cleaning and overhaul.

The Utility in CLT use to properly clean Envoy on the turns in CLT.

Well, in 2000 when those interiors were just 3 years old I flew in them often and had the same thoughts back then. Were those things contracted out then, too, 700?

They were worn, old "looking", dirty and the screens were in very bad shape. I recently flew up front in a 767 for the first time in a few years and see that they are even worse, but that isn't likely because of the "vendor the cleaning and overhaul" scenario that you suggest, 700. These issues go way beyond some 409 and vacuum cleaners. When they painted these birds, they really did just put lipstick on a pig.

 

[Boeing Boeing GONE]

767-300 or 767-400 would be great aircraft as we could board
thru 2L and then not having the usual stampede through envoy to
coach class. I hope they upgrade the 767's soon as they are not suitable for european business class service, they are a big letdown
and would expect a hell of a lot more if i was paying big $$ to sit there... Y class is very worn too and there is only so much duct tape
can do!! Will be interesting to see the inside of the new etop's 757's
they must be fresh enough as only a few years old..
Well at least the embarassment of the 767 is concentrated on the cabin, and have been painted on the exterior, they looked dreadful last year....

 

[CLTTPA]

I have not flown the 767 Envoy since 2001 CDG - CLT (or maybe PHL, I cant remember) and it was in poor condition back then. The seat cushion seemed to be so worn it was tilting forward and I felt like I was sliding off the seat all the way across the Atlantic. The only saving grace was that it was in December and they were playing National Lampoons Christmas Vacation. I decided that was the last time I was going to spend $6,000 for a good movie on a bad 767.

The A330 Envoy was always great, but I have not done Europe lately so I have not even been on those for a couple years.

 

[DCD]

The A330 Envoy was always great, but I have not done Europe lately so I have not even been on those for a couple years.
[/quote]

The A330 Envoy seat may look great but from a mtc stand point they are expensive junk. As a previous Int'l Usairways mech in PHL I do not remember a day where while accomplishing an ETOPS check that the aircraft didn't have a least 10 seats without some kind of problem. The seats were still usable but they would have a problem with an individual actuator that would not let the auto recline or stow switches work correctly. From delivery day one it was bad and so bad when I left in 2004 that I had for some time quit replacing high priced actuators and would move on to other less expensive problems to fix. The power seats are way to fragile and complicated to be trouble free enough to withstand daily torture from passengers across the pond. Airways should have long ago, while they were under warranty, scrapped them for solidly built manual control seats.
That being said I agree that the B767 cabins should be upgraded but not over complicated.

 

[Singleflyer]

I sat in one of those seats on thu night CLT_PHL.

When I first sat down, no padding, people fatter than me must be fling all of the time. The center armrest was heald togeather with packing tape.

Long & short of it all, spend money on upgrading the interior. NW & CO spend lots of money on the interior of their planes, and you would be surprised that the plane is soooo old.

Also 700,

your ultra pro-union is getting very old. While not pro union I am not anti union either. ANd all problems at US MTC is not due to vendoring out work. The 767 interiors are just worn out!

 

[700UW]

The 767s overhaul is outsourced, our own mtc does not upgrade nor repair the interior during overhaul.