This morning I did a day trip to CLT and back from LGA. Upon checkin, the agent told me there was an equipment change from a mainline A320 to a Shuttle A319 due to mechanical problems with the original aircraft. He looked to get me a first class seat on the earlier or later flights but there were none available. Since it was a Shuttle Airplane, I chose exit row window, shared a couple of laughs with the agent and moved on--first to the LGA club to say hi to my friends there, and then to board.
The gate agent boarding the flight mentioned first class as usual during the normal boarding announcement. About 4 of us who were originally in first class chuckled aloud there's no first class jokingly as we got up to board.
The gate agent as she took our boarding passes, discretely told us we needed to see the agent at the podium behind the gate. We went back and were each quietly handed $50 travel vouchers, with an apology and thanks for our understanding. Now I wasn't going to complain or make any issues--I was happy in my exit row seat..but that was a classy wonderful thing to do--goes to show you why US people are the best.
Once on the plane, the flight attendant came back to the two exit rows, and asked if we were all her first class passengers? We laughed that we were , and I pointed out another lady who was amongst us who chose row 2. The flight attendant laughed and said, Okay, I just wanted to know who my people are.
I congratulate my friends at US for a job well done--the situation was well handled.
By the way if anyone in ops reads this it was 1092 this morning..I am curious what the problem with the original aircraft was.
Thanks and best wishes to all.
The gate agent boarding the flight mentioned first class as usual during the normal boarding announcement. About 4 of us who were originally in first class chuckled aloud there's no first class jokingly as we got up to board.
The gate agent as she took our boarding passes, discretely told us we needed to see the agent at the podium behind the gate. We went back and were each quietly handed $50 travel vouchers, with an apology and thanks for our understanding. Now I wasn't going to complain or make any issues--I was happy in my exit row seat..but that was a classy wonderful thing to do--goes to show you why US people are the best.
Once on the plane, the flight attendant came back to the two exit rows, and asked if we were all her first class passengers? We laughed that we were , and I pointed out another lady who was amongst us who chose row 2. The flight attendant laughed and said, Okay, I just wanted to know who my people are.
I congratulate my friends at US for a job well done--the situation was well handled.
By the way if anyone in ops reads this it was 1092 this morning..I am curious what the problem with the original aircraft was.
Thanks and best wishes to all.
