East vs. West

[as the prop turns]

YugoDriver,
Its NOT the employees (Pilots, Fa's, GA's Ramp, Customer Service) that we have issues with, its the management. The way they are doing things, Yes I have a right to complain cause, YES I AM A CUSTOMER. Just like in my job, I have clients that are unique, I try to accommondate their needs. I do not try to piss them off, cause I can lose them to competition. Every client is valueable, whether they are a one time only, or an assist on site customer. Each an every customer adds to my salary. If they want to b!tch and moan about something, I try to resolve it in any way possible. Sometimes there are things that go wrong after a job may be complete, but we are right there to fix it. There are unforseen problems that come up, but as a whole we make sure our Clients needs are taking care of properly and efficiently, thus they never b!tch and moan. My clients are good customers.

The way Tempe is changing stuff, is it for the better? About East vs West, the East have been thru several givebacks, several different styles of management. But as a customer, I am paying good money to fly, if you just want the $49 fare people, see how long it works. Its like anything in, You get what you pay for. Pay cheap you get cheap. Pay alot, you get better quality/better product. Sure I know the company wants to make money, which it should. But treating a customer who spends $37k the same as a person who spent $49, is that right. I agree that everybody deserves decent service, but I don't want to be treated like sh!t either. How efficient is Your management? The web site, the cutover gone wrong, insufficient training of employees. It make me wonder how they are training their employees in safety.
Have a Good Day!

 

[320driver]

i wish this trailer park you call an airline would still be called AWA!!
"go play in traffic"? wow! you really are incapable of anything substantive aren't you?

ME TOO and you would be out of a job. So one less make mine a double wide trailer

 

[REACC1]

Piney..you loser you're at it again. First off, lets get this straight, East generated profits, but not without the merger...don't forget that. This company (combined) are getting revenue from the west operation that they didn't have before...so knock off your crap! The west operation never made money hand and fist, but they weren't losing money as fast as East was, therefore putting the two of them together brought profits.

CUT YOUR CRAP ABOUT EAST MAKING THE MONEY, it simply isn't all true. Here's more! East is not the East you once knew!!! NEVER WILL BE AGAIN!! It is not a new company with a completely different business model! Haven't you figured that out yet! If you didnt like America West, you will probably never like East again and it's apparent you don't like East right now anyway. You are far worse than other passenger that I have spoken to in your negative, "i have no life" bashing that you do.

Please jump ship unless you can start sharing good stories on a consistent basis.

Gosh, your a real advocate for the company.
Brilliant, just run right out there and aid the company in chasing off another real source of income for the company.
Support pissing off not just the higher fare paying passenger, but the masses paying 49.99 because you cannot operate your flights. He has every right to complain. The airline is pathetic at this point. I wouldn't fly them. You seem to be proud of ineptitude. Or just far too sensitive.
It is not acceptable for Sears, Walmart or any other service business. You're inane. How in the world did you get your job?!!!
Oh, I get it. 😉

 

[aquagreen73s]

Scofield, Wolf, Siegel = two bankruptcies and one very near liquidation.

East employees...the same.

Doug and AWA come along = profits.

 

[allegheny36]

AWA employees riding coat tails of East for their profits.

 

[as the prop turns]

Thank God for Pineybob!

This is what the AW people don't get and why we "original" US Air employees are so ANGRY!

I have 25 years with US Air and it was IMPOSSIBLE to get on with them. It took an act of congress. You didn't join US Air for a "job", it was your career and you took great care of your company. We were very well paid, had great benefits and flying privileges were the icing on the cake. However, not the main reason you wanted to work for the company. US Air had the reputation of being a great place to work. Fair management who took care of their employees who in turn took great care of their company. Voted "Airline of the Year" twice and was a Fortune 200 Company. No, we did not have "cake and ice cream nor barbies on the grill or even Hat Tricks". They showed us our value by putting it in our pay checks. A fair wage.
Our pilots were know as the "Best in the Business" and US Air was was approached by other major airlines to train their pilots. No revolving door here....the only time someone left the company was when they either retired or died. Our "bar" was set very high by our management and we were expected to surpass it yet alone reach it. Our on-board service was amazing.....even in coach from PHL to PIT. Very Nice. First Class WAS First Class. Envoy Class on international flights was voted best in the Industry by the European Community. Then 9/11 happened, and the Corporate Management/Boards all had a reason to start attacking the labor groups. One of our former presidents even testified that 9/11 had NO effect on major airline profits. Smoke and mirrors. Corporate raiders came into the company for a brief time, lined their pockets with hundreds of millions of dollars and left the airline less viable than when they got there. Rewarded for ineptness...I would have been shown the door! One CEO, Steven Wolf wanted US Air to purchase him, upon him leaving, 3 properties, a membership to the top 10 golf clubs in the country and a private jet to be maintained by US Air for the rest of his life. Thank God a previous CEO, who was contacted by someone on the board was asked his opinion on this, responded what the hell do you think I think. Thank God someone still had their senses! We built this company to what it was to have people come in and destroy what we created....your damn right we are angry and yes possibly entitled. US Air was built on our blood, sweat and ultimately tears. We LOVED our company and all of us who have been here for more years than most of you Westies have been alive will never give up the fight. We would have NEVER compromised our product. THAT is the difference between us.

a Very Proud USAir/PHL employee

 

[aquagreen73s]

AWA employees riding coat tails of East for their profits.

Total BS. Why is it then that I make more than an East f/o 20 years older?

 

[BuffaloJoe]

Total BS. Why is it then that I make more than an East f/o 20 years older?

And I spend more a YEAR than you make in a year on air travel, so whats your point?

 

[Whatnow?]

Total BS. Why is it then that I make more than an East f/o 20 years older?

Umm, hello....3 rounds of concessions and paycuts and 2 BK's! :unsure: And just for kicks and giggles I DEFINITELY will feel MUCH SAFER with the EAST guys piloting my A/C.....experience and years of flying WIN OUT in my book! B)

 

[aquagreen73s]

Umm, hello....3 rounds of concessions and paycuts and 2 BK's! :unsure: And just for kicks and giggles I DEFINITELY will feel MUCH SAFER with the EAST guys piloting my A/C.....experience and years of flying WIN OUT in my book! B)

Flying is VERY straight forward - only a moron can screw it up. It does not take a rocket scientist to fly a modern jetliner, especially an Airbus. If you think having two age 60 guys is better than a 40 year old and a 30 year old, then that's your opinion I suppose.

 

[as the prop turns]

Flying is VERY straight forward - only a moron can screw it up. It does not take a rocket scientist to fly a modern jetliner, especially an Airbus. If you think having two age 60 guys is better than a 40 year old and a 30 year old, then that's your opinion I suppose.

 

[aquagreen73s]

Thank God for Pineybob!

This is what the AW people don't get and why we "original" US Air employees are so ANGRY!

I have 25 years with US Air and it was IMPOSSIBLE to get on with them.

It was even harder to get on with UAL, AMR, DAL, or NWAC. A regional jet job was good but given the choice any pilot in their right mind would choose a number of other carriers before UAir. But when pilot jobs are hard to come by, you take what you can get and go with it.

 

[Whatnow?]

Flying is VERY straight forward - only a moron can screw it up. It does not take a rocket scientist to fly a modern jetliner, especially an Airbus. If you think having two age 60 guys is better than a 40 year old and a 30 year old, then that's your opinion I suppose.

You're right it's just my opinion and who knows it may change once the integretion occurs....I've sat up in the cockpit on many different types of A/C during flight....and the AIRBUS has got to be one of the easiest A/C to fly in our fleet....it practically flies itself! Not saying that ALL the East guys are in their 60's.....was just saying the years of experience flying was important for lots of reasons like the weather on the East Coast.

 

[as the prop turns]

It was even harder to get on with UAL, AMR, DAL, or NWAC. A regional jet job was good but given the choice any pilot in their right mind would choose a number of other carriers before UAir. But when pilot jobs are hard to come by, you take what you can get and go with it.

You poor pathetic thing...I think your disdain for USAir has to do with the fact that they overlooked your resume....not quite up to our standards. If I were you, I would get my facts straight before spewing your crap all over this website.

 

[UWCactus]

Nobody should dispute what US Air's history is and the employees that got it there. America West also has a history, with great people that started the company and a spirit within that kept the company alive. Both companies have exciting histories for those that lived it. The difference? America West was created post de-regulation as a "low far" airline competing head on with Southwest Airlines for over 20 years in the same hub and has survived. It is with that strategy that was needed to keep US Airways alive. Nobody saved anybody, but both parties together needed to happen no matter who likes it or who doesn't.