I've had the opportunity to fly often on Hp metal and experience the FCFS system they use. First, WOW, I've had such a consistant positive experience with all employees. They are wonderful at AWA on the ground and in the air. On first come first serve...your able to list 12 hours prior and know that you have saved a spot for yourself and family, ok. Your number one. Your trip goes from point A to PHX then on to point B your final destination. (of course this is a connection issue) You woke up at 2:30 am to secure your #1 position. Your bumped off the first segment due to a full load. Here in lies the problem. Your automatically dropped off the whole segment and lose you spot down line. Even if the next flight gets you into to PHX with time to get the original second leg, you've lost your spot period. This sucks. Twice I woke up early to be bumped off the first flight. I rode jumpseat(first leg) to find that once I'd gotten to my second leg (PHX) I'd been dropped of the whole segmant and lost my SA1 status.
I was told the system doesn't allow for the originating agents to manually override this set up. What good is this if you can't roll it over?
I was told the system doesn't allow for the originating agents to manually override this set up. What good is this if you can't roll it over?