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First Eastern Winter Storm of Season

I guess the real question is why would such an evolved successful former UA person hang out on a US board? At least we work at an airline.


Run along and superior someone else. Passing judgment on a population that has gone through what USairways' work group has gone through leaves you arrogant and ridiculous.

Right now there is some poor reserve cooling their heels with very ticked off vacationers on a runway. This is just another replay of the many debacles we've seen over the years where everyone else has the sense to cancel and cut their losses and US ends up on the six o'clock news with a harried family with toddlers, who didn't get to Disney world, who cry on camera and bash the airline. Potential customers hear again how awful US is and all of the hard work, and yes they have done some work to make the airline better, runs down the drain.

Same thing eight millionth verse. You may be right on one thing, we're all a bit mentally ill, we keep thinking this management might learn from their mistakes.
 
Ugh:
http://www.philly.com/philly/news/breaking..._5_decades.html

‘Thundersnow’ and a milestone storm

By Anthony R. Wood and Sam Wood
INQUIRER STAFF WRITERS

With the snowfall reaching its peak intensity, chances are this will end up as the region's biggest December snow since John F. Kennedy was president-elect and baby boomers were sledding on their Flexible Flyers.

Already, over 10 inches has fallen in portions of South Jersey and Delaware, with 8.8 measured officially at Philadelphia International Airport, which was weathering a day of disruptions.

Accumulations varied wildly - from 13 inches in Chestertown, Del., to a trace at Allentown – but in general they were heftier to the south of Philadelphia, a reversal of the normal situation.

Rare "thundersnow" – literally a wintry thunderstorm that can wring out a quick couple of inches within an hour – has rocked parts of South Jersey, said Tony Gigi, meteorologist at the National Weather Service in Mount Holly.
 
In case anyone is sitting by the phone waiting for scheduling to call (ya, right...), as of 4:20pm here on the East coast we have had the following diversions - there are probably more, I just checked some of the big ones....

707 (MUC) divert to PIT
755 (CDG) divert to PIT
719 (FCO) divert to PIT

729 (LHR) divert to CLT

741 (MAD) divert to ALB

799 (AMS) divert to BOS

Looks like 701, 735, and 723 made it into PHL....

Be safe out there tonight everyone!!
 
Anyone know if DC is open yet?
DCA and BWI are Closed until tomorrow morning..... DCA will reopen at 6:00am tomorrow..

So they are saying on the news now.... a representative from MWAA was just on the news... <_<
 
The nation's capital, where both the city and the Federal Gov't pretty much shut down after two inches of snow, is getting hit badly.

http://www.washingtonpost.com/wp-dyn/conte...9121900741.html




GALLERY

Washington's winter wallop
The storm hitting the Washington region could bring the largest snowfall to hit the area in six years and the greatest December accumulation in over 70 years.


By Carol Morello and Ashley Halsey
Washington Post Staff Writer
Saturday, December 19, 2009; 3:49 PM
Road officials pleaded for residents to stay home Saturday as the greater Washington area was enveloped in a blinding blizzard-like storm, with gusts of wind driving snowfall sideways and covering streets faster than plows could clear it. Transportation was in a chokehold, as Metro shut down all bus and most rail service. Roadsides were cluttered with abandoned and stuck vehicles, and motorists were stranded on interstates closed by accidents.
 
Sorry for getting back on topic, but this is what the competition is doing, for comparison.

WN - Mrs. Atlantic Beach and I were scheduled JAX-BWI this morning at 8AM. Last night at 9PM, all of our phones starting ringing with the message that our flight was cancelled and then gave us phone tree options for cancellation, rescheduling, etc. We had decided earlier in the day to stay in Florida. Hit #1 and an agent picked up immediately. We had separate PNRs and the refunds were completed within 3 minutes.

DL - Mrs. AB's sister's family of 5 was on JAX-LGA for this afternoon. She got e-mails, text messages, everything except semaphore flags at 9:15 last night. They had been automatically rebooked for the same flight on Sunday. They are not FFs and wanted to try to get in late tomorrow morning. Called the gen reservation number. Was on hold approx 45 minutes. Got on the earlier flight with 3 of them getting an op-up.

Both companies did a really nice job. Hopefully, US has performed equally as well.
 
Sorry for getting back on topic, but this is what the competition is doing, for comparison.

WN - Mrs. Atlantic Beach and I were scheduled JAX-BWI this morning at 8AM. Last night at 9PM, all of our phones starting ringing with the message that our flight was cancelled and then gave us phone tree options for cancellation, rescheduling, etc. We had decided earlier in the day to stay in Florida. Hit #1 and an agent picked up immediately. We had separate PNRs and the refunds were completed within 3 minutes.

DL - Mrs. AB's sister's family of 5 was on JAX-LGA for this afternoon. She got e-mails, text messages, everything except semaphore flags at 9:15 last night. They had been automatically rebooked for the same flight on Sunday. They are not FFs and wanted to try to get in late tomorrow morning. Called the gen reservation number. Was on hold approx 45 minutes. Got on the earlier flight with 3 of them getting an op-up.

Both companies did a really nice job. Hopefully, US has performed equally as well.
I was told on Wn that I could not rebook.... at the same fare.... it was going to cost me 250.00 to rebook...
What kind of crap was that? At that time my son could have been home.... this morning they let me rebook for free...
but now 48 hours later...
 
I was told on Wn that I could not rebook.... at the same fare.... it was going to cost me 250.00 to rebook...
What kind of crap was that? At that time my son could have been home.... this morning they let me rebook for free...
but now 48 hours later...

I'm not quite sure of what you are saying, as it might help to write in complete sentences.

It appears that you tried to rebook before your son's flight was cancelled. There is no airline that will allow a non-refundable ticket to be altered without considering fare buckets unless a flight is changed, cancelled or if there is a weather related problem at a location. I understand your desire to be proactive, but there are so many inaccurate 2 and 3 day weather forecasts when it comes to winter storms (and hurricanes) that airlines seldom work more than 24 to 36 hours ahead for changes in operations.

WN's acronym for the is process is SODA. Once they instituted this procedure, you could make many types of changes. Unfortunately, it seems that you were ahead of this corporate policy.
 
I realize the other threads have been closed, but in keeping with the Hawaii diversion questions, did CO15 EWR-HNL divert to SFO today (12/19)? Am I reading that correctly?
 
PHL closed till noon sunday
NOTAMS for PHL as of 08:35, Sunday morning



!PHL 12/121 PHL RWY 27L SFH MU .61/.39/.38 WEF 0912201259

!PHL 12/120 (KPHL A2767/09) PHL RWY 9L/27R CLSD

!PHL 12/118 (KPHL A2765/09) PHL TWY 4 FT BERM INT TWY Y AND TWY S WEF 0912192132

!PHL 12/115 (KPHL A2763/09) PHL RWY 27R 24 IN SNBNK AT TWY K2 WEF 0912191845

!PHL 12/114 (KPHL A2762/09) PHL RWY 27R 24 IN SNBNK AT TWY E WEF 0912191845

!PHL 12/113 (KPHL A2761/09) PHL RWY 27L 18 IN SNBNK AER WEF 0912191712

!PHL 12/112 (KPHL A2760/09) PHL RWY 27L 18 IN SNBNK AT TWY Y WEF 0912191712

!PHL 12/108 (KPHL A2759/09) PHL TWY S2 HOLD SHORT SIGN AT 9R/27L UNLGTD

!PHL 12/104 (KPHL A2758/09) PHL RWY 8/26 CLSD

!PHL 12/103 (KPHL A2757/09) PHL RWY 17/35 CLSD

!PHL 12/100 PHL RWY ALL RWYS ALTNLY CLSD SNOW REMOVAL WEF 0912191107
 
I'm not quite sure of what you are saying, as it might help to write in complete sentences.

It appears that you tried to rebook before your son's flight was cancelled. There is no airline that will allow a non-refundable ticket to be altered without considering fare buckets unless a flight is changed, cancelled or if there is a weather related problem at a location. I understand your desire to be proactive, but there are so many inaccurate 2 and 3 day weather forecasts when it comes to winter storms (and hurricanes) that airlines seldom work more than 24 to 36 hours ahead for changes in operations.

WN's acronym for the is process is SODA. Once they instituted this procedure, you could make many types of changes. Unfortunately, it seems that you were ahead of this corporate policy.
Correct.... however the airport was already closed and WN had not cancelled yet.... USAiways website was already offering to rebook....way before WN
 

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