MarkMyWords said:
OK....to all the nay sayers on here....if you knew the holidays were coming, and your employees were disgruntled to say the least, what would you do to offer an incentive to ensure that the biggest revenue producing days of the 4th quarter went off without a hitch? And before you say it....returning the concessions is not an option and cash is extremely tight. They are usiing the resources that cost the company very little in cash to try and give the employees an incentive to come to work when they are supposed to.
The items listed in the lottery are probably corporate doantions and not something the company had to go out and purchase. Perhaps US donated space positive tickets to those companies to be used at their holiday parties. Again, paying out cash is not an option, so how would you motivate employees to work their shifts and get us through the holidays?
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I would think that many of the folks that still work here would like to be treated with dignity and respect. Something they have all earned, yet something that has been sorely lacking over the years.
The arrogance displayed by the management team at US is insulting and demeaning. The true arrogance lies in the fact that you don't even realize that you have been arrogant! You just appear to believe that you are all so much smarter than us, so we should simply deal with whatever you folks dish out. After all, you are here to save the airline, while we are just the necessary evils that do the front line work. You don't even understand the harm of that atttitude, towards the very employees that are being asked (forced) to give yet again.
The majority of the folks left here are relatively senior with a wealth of knowledge about what it takes to be successful in our customer's eyes. Even under the worst of conditions, a customer appreciates being told the truth, being treated with kindness and respect, having their troubles acknowledged, and being appreciated for their continued patronage.
Employees are the same! For years you have asked us to give, and we have. You are asking us to give again, but rather than acknowledging our experience about the business and what it will take to make us successful, we are still being treated as necessary evils. Our suggestions are ignored, our gripes go unanswered, our abilities are underappreciated, our loyalty is dismissed.
Some of us have been here 10+ times longer than some of you have. You'd think we would have learned something about the business at US Airways in that time!
Perhaps a statement from upper management that you guys have screwed up....BIG, in your treatment of employees, would go a long way towards bridging this huge gap. It's a monster of your own making and someone up there has to take credit for it! I'm not just talking about the cuts that we have been forced to endure, I'm talking about the punitive, uncaring attitude from the middle management team that we are forced to endure. And it seems to me that the supervisors and manager that survive in our company are the ones that are the most punitive. I'll just bet that as kids they spent a lot of time pulling wings off of house flies and turturing small animals. They are the ones that maintain their positions in the management ranks, and the front line employees know that.
Perhaps that is not the intent of upper management, but someone forgot to convey that to middle management.
Instead of working as a team, the employees have been continuously pitted against each other. Add to that the uncaring, cold, and punitive attitude of the supervisors we have to deal with, and you have built a lose-lose situation. It's the attitude of us against them, and we keep losing.
Free tickets are not going to fix anything. A return to respect for the front line employees is long overdue. What have you got to lose...other than an airline!
