GalleyHag, you are obviously impressed by Anthony Mule, but IMO, he is a big part of the problem in the customer service division.
He absolutely can not be trusted. He is all talk and show.
DellDude, There are many at HP who understand labor and collective agreements.
There are many who understand the reason for the clear division of labor.
I understand why you are so upset and fuming.
But, I think you are beginning to rant, that last post was just silly to me.
Perhaps West can learn a little from East and, of course, East can learn some from West.
It takes a bit of finesse to walk the fine line between labor and mgmnt.
Some people will never gain the ability. Some are naturals.
I'm not talking just those of us on the labor side, its a fine line for mgmnt as well.
I can think of one airline who has had tremndous success walking the tightrope.
They will leave us choking on their fumes if we refuse to adapt.
He absolutely can not be trusted. He is all talk and show.
DellDude, There are many at HP who understand labor and collective agreements.
There are many who understand the reason for the clear division of labor.
I understand why you are so upset and fuming.
But, I think you are beginning to rant, that last post was just silly to me.
Perhaps West can learn a little from East and, of course, East can learn some from West.
It takes a bit of finesse to walk the fine line between labor and mgmnt.
Some people will never gain the ability. Some are naturals.
I'm not talking just those of us on the labor side, its a fine line for mgmnt as well.
I can think of one airline who has had tremndous success walking the tightrope.
They will leave us choking on their fumes if we refuse to adapt.
If you don't want it (you) to succeed then don't let the door hit you in the a$$. :rant: