Getting Ugly In Phl

[delldude]

It's not the FAA's job to get in the middle of labor relations. Let's stay on track.

[post="308531"][/post]​

FAA reports reveal maintenance issues at Northwest: Reports by Federal Aviation Administration inspectors describe training problems among replacement mechanics at Northwest Airlines as well as staffing shortfalls, the Minneapolis Star Tribune reported. Northwest mechanics are on strike, and the carrier has hired replacement workers to maintain its jets. The company declined to discuss the FAA reports, and said it is "confident in the quality of its maintenance program." It has conducted "refresher training" for replacement workers.

funny though no one at NWA wants to talk about the possibiliy of the flying publics safety.

 

[N924PS]

Hey, USA/East ramp union,GET OVER YOURSELVES! and welcome to the USA/West way of WORKING TOGETHER! It in not uncommon that USA/west senior mangement help out and get out and work with the front line employees. You people would not know a good will jester if it hit you in the face. Get use to it we are now a new carrier and the old attitudes NEED TO GO.

If we need to remind you that it is not the UNION who pays your salary, it is the people who own those bags you throw that pay your salary. Without the customer above the wing there are no jobs under the wing.

Also if I want to retrieve a stroller for a passenger I WILL RETRIEVE IT!

[post="308481"][/post]​

Regrettably, this is just one more example of the PHL "culture" and the deep rooted Pennsylvania union mentality at work.

As a former original PSA worker I can tell you that the work ethic in PHL is unlike any we had at PSA prior to the merger. (We were more like AW)

If the new USAirways is ever to go forward with success this will be Mr. Parker's greatest challenge. Many before have tried and failed. These are not simply airline employee attitudes in Philly, it's the regional culture.

The good news is it is mostly just a Philly culture. You will find that the other USAirways Hubs operate more efficiently and with less attitude.

Good luck Mr. Parker.

 

[700UW]

If you all don't respect yourselves enough to uphold the contracts, why don;t you vote a union out and become employees at will, management will love that.

Or better yet just lets just have the company pay you $5.15 an hour and see how fast you will run to the union saying they can't pay me that.

 

[US1YFARE]

The good news is it is mostly just a Philly culture.

Good luck Mr. Parker.

[post="308611"][/post]​

I am from Philadelphia and I think it is a PHL US culture. I fly on other airlines including UA, MX, AA, and DL out of PHL and do not experience the customer service problems that I experience on US in PHL.

 

[delldude]

so we surgically nuke PHL and start greenfield??

 

[EyeInTheSky]

It's comments like the above which illustrate the following:
1. You appear to have little understanding about this business.
2. You appear to have even less understanding about O&D
3. You are proposing a plan which would very likely lead to Chapter 7.
4. You more than likely got hit hard as part of Pittsburgh downsizing and now need to vent your anger on a public message board with emotional, irrelevant  comments.

Suggest you provide us with a detailed plan, including the financial benefits (don't forget to include a Landing Fee analysis) as to how you would Dump PHL and move all of it's traffic, including International to PIT and turn the airline profitable. Also, why not send your Plan to Doug Parker.

[post="308549"][/post]​

defender, have another cheesesteak. It's time to move some traffic OUT OF PHL!!! I don't care if it goes to PIT, CLT or PHX, but get it out of that hell hole! It's just not working for our employees and more importantly our customers. If you ASK THE CUSTOMER they would be the first to tell you they would rather avoid PHL because its just such an unpleasant experience. And, as you can see by, as you say the "emotional, irrelevant comments" on this forum it's a nightmare for the employees to work in. There comes a point in any crackerjack manager's life when they have to ask themselves: Will this ever work? What you're likely to hear from those in PHL is, "Yo, Rome wasn't built in a day!" What it means in PHL is that it will never be built. Those of us who live in the great state of Pennsyltucky have known for years that the City of Brotherly Love is an endless moneypit where you can put all the resources in the world and still end up with nothing.

Speaking of "Landing Fee analysis", I suggest you start reworking those Excel spreadsheets pronto as landing fees will be the least of your worries. FUEL, that's what you really need to be concerned about. We're never going to get back below $40 a barrel days, not with China's massive infrastructure development continuing for the next 20 years. Here's a point for you crackerjack management boy or wannabee, considering the average taxi time in PHL is over 30 minutes, and the average taxi time in CLT and PIT is under 8 minutes how much fuel could US Airways save by shifting some flights into hubs where taxi time is so much less? Something to consider.

 

[bwipilot]

And to think Gary Kelly, SWA CEO, is really worried about the new U. Looks like there is no new U, just the same old worn out story. Best of luck to those who work hard, the other side of the boat is putting down their oars.

 

[EyeInTheSky]

N924PS, the PHL "attitude" is definitely not a statewide issue. PIT may have its "union issues" but you will not find a finer, more hard-working group anywhere than in PIT. I didn't grow up around here, but US Airways brought me here and one thing I've learned over the years by living here is that these folks are adapatable and know there are more important things in life than US Airways. That's why so many PIT employees have left US Airways when they could have easily transferred somewhere else. They've moved on to some other company that is damn lucky to have them. When US left PIT, they turned their back on the best workforce in the system.

 

[EyeInTheSky]

And to think Gary Kelly, SWA CEO, is really worried about the new U. Looks like there is no new U, just the same old worn out story. Best of luck to those who work hard, the other side of the boat is putting down their oars.

[post="308619"][/post]​

Don't worry. US Airways will get its #### together and will look forward to pounding the snot out of Southwest. 😀

 

[mlt]

Someone help me out...

It appears to me that many of the former AW employees who are posting on this board think the PHL workers should allow the former HP employees help out on the ramp.

It also appears that these same former AW employees believe that a fence should surround the PHX base. Therefore, if a snafu develops this winter in staffing airplanes on former HP routes, I assume it will be ok with these employees to give the trips to the east coast bases.

Am I interpreting correctly? Or, are there two sets of rules?

 

[crushed]

US management turned it's back on the Philly ramp workers a long time ago.

Until the "post meltdown" hiring bananza in Philly, 2/3 of the ramp were transfers in from other cities.
They are the same agents that worked along side you in CLT, BWI, DAY, SFO, LAX, PIT, ect....
Were they bad apples then?
What made them that way? Could it be the repeated swift kick to the nuts by management?
Not being given the tools to do your job can wear on even the best.
Do you know what it's like to have to sit out in your tug all day just so that it's there when your flight comes in? (step inside to go to the bathroom...and it's gone.)
Or to have to drive 5+ miles in a tug (freight to commuters) looking for a cart?
Eventually you just give up and wait until the flights at the gate before trying to steal equiptment from your co-workers.

Granted.....the new hires don't want to work....but that is where management comes in as well.

 

[UseYourHead]

If the attitude of 700 & Dell represented the majority US Airways would have shut down a few times in the last few years. They are already surrounded by good people who are ready to move forward in the spirit of cooperation.

They will never be happy, the company will never treat them fair, blah-blah-blah....

700 & Dell-If it is so bad do yourself a favor and move on...we have a new succesful airline work together rebuilding and shaping into the new US Airways.

There's really nothing more to be said. 700 Unhappy Worker and the Dude will soon find themselves and their outmoded ideas strangers in a strange land not of their making. They'll either adapt or move on, but the culture will not support them and their quest to turn back time. Labor relations will not be dictated by the past because the past has betrayed almost everyone at the new U. Instead, a fresh approach to cooperative problem solving will emerge as the dominant paradigm. Unions will accept that the chains have been moved further from the goal post and that the purpose of the union is not to recapture lost glory, but to improve the present and the future in ways they've never tried.

[post="308520"][/post]​

 

[kao]

So if it's a really busy day, it would be better to delay flights & make passengers wait for bags rather than allow management to help out?? I can understand if there are constant shortages--management would obviously need to hire more people. But if management is just there to help out on an unusually busy day--or even help out to find out better how the job is done and to get an idea of what can be improved--that would still be unacceptable/?

[post="308434"][/post]​

A contract is a contract!

 

[700UW]

UYH,

Why don't you let the company violate your contract?

Have Mesa fly all the planes except the widebodies, that will save the company a lot of money.

If it is ok for the company to violate the ramp's contract, it should be ok if the company violates yours, that is your way of thinking.

 

[elixir]

I remember reading Doug's letter saying he would give the employees the "tools" to do their job. I can't comment on the "incident", but it IS the customer experience that will fund this whole airlines future...if it means the mom with a kid in each arm in a 120 degree jetways asks the pilot where her stroller is, then she gets a stroller...NOW..I don't care who carried it up the stairs. I can see it now...(pilot) I'm sorry ma'am, I see you're hot, and those screaming kids sure look heavy, but see those guys down there 2 feet from your stroller? they say I can't go get it for you...I'm sure they'll get it here soon. Thanks for flying!....come back and see us! Bye!

Now, thats not to say it was OK for mgmnt to "step-in" last week. Actually, correction, with proper prior communication, as a fact-finding mission, I'd say it's fine. IF DP gets PHL the "tools" they need to do their job, as he said he would, PHL ramp better step up and deliver...there'll be no excuses then.