Getting Ugly In Phl

[delldude]

If the attitude of 700 & Dell represented the majority US Airways would have shut down a few times in the last few years. They are already surrounded by good people who are ready to move forward in the spirit of cooperation.

They will never be happy, the company will never treat them fair, blah-blah-blah....

700 & Dell-If it is so bad do yourself a favor and move on...we have a new succesful airline work together rebuilding and shaping into the new US Airways.

[post="308632"][/post]​

and i suppose you are the black hole of reason??
all was proffered was a reasonable way for both sides to work together but it appears you are some union anti.......both sides sign contracts both sides should abide by them...if not then both sides should amend them.you can't run a company on a knee jerk today then change tomorrow....its what you and your company have done in the past that has gotten all into this mess in the first place.

 

[kao]

You people amaze me.

Do you actually think it is right for management to break the very contracts with employees they agreed too?

Let them violate yours and see how you react.

[post="308475"][/post]​

700-I agree with you 100 percent! Not to change the subject but my husband has been at UPS for 30 years this spring...he would b the first to tell all that if you let em do it once-they will do it again! And pretty soon-outsource city! UPS has somehow managed to get the post office to deliver some packages--you prob say-so what? As long as I get my package I don't care----wrong! This takes work away from my husband and he is the bread winner in this family!

 

[delldude]

700-I agree with you 100 percent! Not to change the subject but my husband has been at UPS for 30 years this spring...he would b the first to tell all that if you let em do it once-they will do it again! And pretty soon-outsource city! UPS has somehow managed to get the post office to deliver some packages--you prob say-so what? As long as I get my package I don't care----wrong! This takes work away from my husband and he is the bread winner in this family!

[post="308640"][/post]​

bravo....here...here

 

[crushed]

if it means the mom with a kid in each arm in a 120 degree jetways asks the pilot where her stroller is, then she gets a stroller...NOW.

IF DP gets PHL the "tools" they need to do their job, as he said he would, PHL ramp better step up and deliver...there'll be no excuses then.

[post="308638"][/post]​

No one can get a stroller out of an airbus/757/767 without a beltloader!
l
90% of the PHL ramp looks forward to the day when we have "no excuses"!
All we've ever asked for are the tools to do our job. A request that AC has repeatedly denied! However, he is quick to blame us when something goes bad!

The other 10%.....well, management won't fire any new hires because it's too hard to replace them.
So we just have to suck it up. (Another kick in the nuts.)

 

[usair_begins_with_u]

AHahah this is great... making my short position look better all the time!! Keep up the good work union people.

 

[kao]

bravo....here...here

[post="308645"][/post]​

I do not think--and JMO-that many understand what a union is for...some of you are slamming some that they do not know customer service and "how could you not let someone from management help you out...."---shame on you!! They do know customer service-they live it-but they are 100 steps in front of you others-they are also thinkin about job security! Yes we all need to work together --and we will--but a contract is a contract! It is what you fought for West when you voted in the union! You wanted rules and guidelines-not all these gray areas we have right now! My husband files when management works his job...he calls it his "free money"...cause when he wins-he gets paid! And guess what? His customer service skills are awesome...his customers love him....so see...abiding by a contract doesnt' mean you won't be able to give good customer service...

 

[elixir]

No one can get a stroller out of an airbus/757/767 without a beltloader!
l
90% of the PHL ramp looks forward to the day when we have "no excuses"!
All we've ever asked for are the tools to do our job. A request that AC has repeatedly denied! However, he is quick to blame us when something goes bad!

The other 10%.....well, management won't fire any new hires because it's too hard to replace them.
So we just have to suck it up. (Another kick in the nuts.)

[post="308649"][/post]​

Crushed, I understand...and my point is make your "tools" needs known to the management who are looking into this..whether "tools" means more people, or loaders, or tugs, or carts...you can't fix a car without a wrench, and you cant push a plane without a tug, or a tug driver...make sure they get it...in a constructive way. If you have proper staffing to work a flight, that lady with the screaming kids won't be waiting long for her stroller..the proper people would be able to address her needs.

 

[crushed]

Crushed, I understand...and my point is make your "tools" needs known to the management who are looking into this..whether "tools" means more people, or loaders, or tugs, or carts...you can't fix a car without a wrench, and you cant push a plane without a tug, or a tug driver...make sure they get it...in a constructive way. If you have proper staffing to work a flight, that lady with the screaming kids won't be waiting long for her stroller..the proper people would be able to address her needs.

[post="308654"][/post]​

You think that this is something that we have just kept to ourselves all these years?

EVERY new manager comes on the property and says first thing "I'm going to get you equiptment!"

Never happens!

 

[Harry Callahan]

The bottom line to all this is: THE COMPANY MUST FOLLOW THE CONTRACT! Wake up "Uncle Al"! If PHL needs more help. Lets get it. If you have people(new hires) who won't work get rid of them. If they need more eqp. lets get it !. WAKE UP!

 

[HPearlyretiree]

Sounds like the entitlement folks want to do to the new US what they did to the old US, piss everyone off, lower morale, and kill the airline.

This crap has to stop, or US will be doomed by repeating the mistakes of the past.

Do you think at Southwest this crap happens?

Why do you think they make money?

 

[rjh]

The bottom line to all this is: THE COMPANY MUST FOLLOW THE CONTRACT! Wake up "Uncle Al"! If PHL needs more help. Lets get it. If you have people(new hires) who won't work get rid of them. If they need more eqp. lets get it !. WAKE UP!

[post="308658"][/post]​

That's probably what the trainers were doing there--trying to identify what is working and what isn't working, as well as what is needed to HELP do the jobs better & more efficiently. They can't do that by simply standing on the sidelines and watching. New managers can't instantly identify all that needs to be fixed--it takes time.

The employees should have taken advantage of the time the trainers spent to explain what they need to do their jobs, and WHY they need that. They should also listen to fresh ideas of how they might be able to work smarter. Maybe those ideas will work, maybe they won't. In addition, maybe the trainers will learn about good things in PHL, and bring those ideas back to PHX & LAS.

Maybe the trainers should have talked with the union about doing this first. Maybe they already did, maybe they didn't. Maybe union contracts should be negotiated to include procedures that allow management to help out during irregular ops. However, there's no way to predict every situation. You can define certain situations that would make it "okay" for management to take the initiative to ensure our customers needs are met. Any other situation, they need to get union approval first. But most irregular ops are caused by unforeseen circumstances. Should the customers wait around while managment and the union 'negotiate' about when its acceptable to step in and help our customers?

 

[multitasker]

Sounds like the entitlement folks want to do to the new US what they did to the old US, piss everyone off, lower morale, and kill the airline.

This crap has to stop, or US will be doomed by repeating the mistakes of the past.

Do you think at Southwest this crap happens?

Why do you think they make money?

[post="308686"][/post]​

HPearlyretiree, I agree with you. Attitudes have to change or we all could be out of jobs.

If you think the grass is greener over at WN guess again. People are let go if they complain loudly about mgmt. Bad attitudes are not tolerated at WN. Granted mgmt at WN has done a great job in creating the LUV perception for the general public.

The union complains that mgmt workers are taking over their jobs, so I ask that when Herb K helped out on the ramp or cleaned and A/C to extend good faith and teamwork to his WN team he violated the contract. I don't think I heard the WN unions complaining.

As I read the posts about the lack of tools for the PHL rampers have hopefully with US/West mgmt on the ground you can get the much needed tools to do your job. PHL needs to be brought up to the USA/West standards of 2 beltloaders,1 push tug, 3 rampers per gate and a lot more bag carts and tugs. Send your list to Doug Parker. Doug does respond back to e-mails.

Many things are going to change going forward, My poor IOM is turning from white to blue due to all the new bulitins with policy/procedureal changes comming to inflight. All of this will take time and will will survive. We all have choices in how we react to change and it is up to each one of us to make the best of each and every situation.

I don't remember who posted it regarding the DOH merging of the inflight senority list but my response is that IT SUCKS! As to what my additude toward it, is that there is nothing I can do about it and just have to live with it. It's out of my circle of influance and I choose not to get upset about it.

MAKE IT A GREAT DAY!!!!!!!!!!!!!!

 

[HPearlyretiree]

I agree, I look at US as a sick patient, we gotta get the blood flowing everywhere. This attitude is like a blood clot.

Imagine what the customers would say if this got reported? They would say, cut the crap, and run the airline, or I'll go fly someone else.

 

[rjh]

I agree, I look at US as a sick patient, we gotta get the blood flowing everywhere.  This attitude is like a blood clot. 

Imagine what the customers would say if this got reported?  They would say, cut the crap, and run the airline, or I'll go fly someone else.

[post="308696"][/post]​

So true!! Same with the people complaining so much about the changes to non-rev benefits. The customers would say "What a bunch of whiners! They get to fly for free, yet they complain because their parents now have to pay a measly $15 to fly"

But I digress ..sorry

 

[PHX-F/A]

Already have ACARS. Have for a quite awhile.

[post="308603"][/post]​

but HP does not subscribe to all the ACARS features. Of the 20 somehting available features, HP only subcribes to 4 or 5.

Example. On US aircraft, there is an ACARS terminal in the First Class closet. HP aircraft numbers 325, 326, & 327 came from US (EX PI eqp) and the terminals were removed. The cannon plug is still there in the compartment on at least two of those aircraft with a plastic bag covering it.

Even with Parker and company in command, there's the fact that US people need to realise. Internally HP has had a reputation for doing things differently. Reinventing the wheel only to have it turn out square. Always told to do the best you can with what you have.

I flew a few months ago with a former US F/A who got extremely upset at the outcome of a situation on a flight. A very long story, but he maintained that the situation would have happened at US. Better planning (if you can believe that). This FA could not believe how calm I was at the situation. My answer was that I've had 20 years of this and you cannot let it bother you. It's always been this way. Let it go. US uses technology, HP uses bedknobs and broomsticks and bailing wire.