IMPRESSIONS OF INCOMPETENCE

[pitguy74]

Just wait till EMBFA gets home from the Bar..... Someone is Toast

 

[USstew23]

You keep saying that the photos reflect on Tempe when in reality they reflect on the airline workers. If these airlines are in that bad a shape then the finger ponting goes to 'who's job is it?' 'who reports it?'

I'm sure that you are much too young to remember a rock band called The Who. Anyway in a song the lyrics go something like this:

It's the singer not the song
that makes us move along

FAs are the singers. If you beeotch that management makes you work in deplorable conditions, this rubs off on the customer. The customer may agree with you, but when all is said and done, the quality of service is underminded because you rubbed your problems on the customer. As much as customers sympathise, they eventually find that they have paid for lower quality service than they expected. Don't forget that air travel in itself is very stressful, THE CUSTOMER DOES NOT NEED TO BE A PAWN IN YOUR BATTLE! YOU, yes U, ARE CUSTOMER SERVICE. You can either keep your battles elsewhere or only you are to blame for customers going elsewhere.

If there isn't enough food and beverages, call the airport concessions that by contract supply the service 😛

If there is incompetence at US, then lets head for the lowest common denominator. That would be YOU...and by you I mean those who aren't doing the job they are paid to do. On these boards I have seen people so blinded that they would rather lose it all and drag everyone down with them rather than doing the right thing...which is THEIR JOB! Nothing like creating fear and adding more stress to an awkward situation that involves flying.

You have a freewill, don't you? Well if you can't stand the heat, get out of the kitchen, and don't let the door hit ya where the good lord split ya!

While you do attempt to make some good points, I think it's you that seems to be "blinded". Any person in this world with common sense and a slight knowledge of the airline industy (which this management seems to be lacking) knows what a joke this company has become. It's become a great big America West and so many people like to sit there and say "well they should've kept the America West name to keep everyone from having such high expectations". I'm sorry but that doesn't wash for the simple fact that the same problems that are being experienced now would still be occurring in large part because AWA was (for the most part) an uncomplicated regional carrier that wasn't very well known outside of PHX, LAS, and parts of California. Honestly, the freakin place speaks for itself starting with the QIK Shares debacle, seriously flawed A/C reconfigs, the excuses for not having the proper A/C lined up for China, all the way up to and including the very well publicized stunt that our CEO pulled in PHL last year with the gate situation. The government is on to it, the public is on to it, the media, and heck even the Clampet's are starting to get wise to what's going on around here so don't you even begin to try to shift the blame on to the hard working employees that have kept this titanic afloat for the last umteen (sp?) years.

 

[legacy-to-LCC]

"Plae" would be a typo. Not everyone can be a perfect as you.

Lately it seems they're not pointing fingers, they're pointing cameras. No one needs to PhotoShop a single thing all they have to do is fly US Airways. Not even a team of graphic artists could PhotoShop the number of pics I have.

All of us who post pictures and comment on the decline of US Airways as a viable carrier are concerned for many reasons. All of us who have taken the extreme step of posting photos and forwading them to the media want nothing more than to see US Airways succeed.

This is a Proactive and Positive move undertaken by Customers and Employees alike. Something unheard of in the airline business. NO ONE I'm associated with in this endeavor to improve the quality of the customer and employee experience has a hidden agenda of turning US into the next version of Eastern Airlines or Braniff. On the contrary these very actions were taken as a positive and proactive step to ensure that US Airways doesn't fall into the same traps that doomed the two airlines mentioned.

If it takes media exposure to enlighten those who manage US Airways, that's unfortunate. While this action is sure to cause some short term unrest in Tempe, over the long haul we believe that it will help restore US Airways to it's rightful place as a true full service airline that will offer a superior value to the flying public.

Now how can any of that be negatice or whinning??

incredible post!!
we are taunted as being "whiners"...when, in reality, we just want change...leadership that can actualize the potential that IS usair. nada mas, nada menos.
doug parker is the most insidious excuse of leadership i have ever seen. may he ROT in peace!!

 

[EastUS]

"
Now how can any of that be negative or whinning??

Piney..Many thanks for your concerned efforts sir. "Keeping the Faith" at any level's proved a daunting task around here in recent years.....and any impetus for positive change is more than welcome 😉

 

[YVINTERN]

EMBFA is on one of those overnight duty trips probably 🙂

 

[pitguy74]

They are called "All Nighters" he/she should be back soon 🙂

 

[YVINTERN]

They are called "All Nighters" he/she should be back soon 🙂

Yeah that too...now excuse me...I'm going back to the Bar and tell EMBFA He's wanted by Crew Scheduling Dead or Alive! (Preferably Alive so they don't need to recrew the E190 FCO trip.

 

[pitguy74]

With a few fuel stops on the way I hope (Canada, Greenland, Iceland..Etc..) ..... Tell HER pitguy74 said to get down from the bar 🙂

 

[EMBFA]

Hi I'm Senor Douchebag, I don't work for the airline or in Tempe at all, but I'm concerned enough to write TWENTY SIX posts in a lame attempt to get a thread closed. I'm so stupid I don't realize that even if it's closed it's still accessible, we are not known for our smarts out here in the litterbox. My anonomous internet ramblings will surely put those nasty airline employees in their place, they are so replacable, unlike unoriginal internet trolls who are one in a million.The fact that I think someone who has heard of The Who is old proves that I am in my twenties and a recent ASU graduate, hitting the big time with my desk job at trailer trash airways.

==================================================================
Back on topic, any guesses as to what the vomit/tuna burrito-like substance is?

Keep the pictures coming! The more posts, the more pages, the more attention. Thank you to each and every poster that keeps this topic at the top of the page! 😉

 

[WCT]

Hi I'm Senor Douchebag, I don't work for the airline or in Tempe at all, but I'm concerned enough to write TWENTY SIX posts in a lame attempt to get a thread closed. I'm so stupid I don't realize that even if it's closed it's still accessible, we are not known for our smarts out here in the litterbox. My anonomous internet ramblings will surely put those nasty airline employees in their place, they are so replacable, unlike unoriginal internet trolls who are one in a million.The fact that I think someone who has heard of The Who is old proves that I am in my twenties and a recent ASU graduate, hitting the big time with my desk job at trailer trash airways.

==================================================================
Back on topic, any guesses as to what the vomit/tuna burrito-like substance is?

Keep the pictures coming! The more posts, the more pages, the more attention. Thank you to each and every poster that keeps this topic at the top of the page! 😉

Are you getting hate mail again? :blink:

 

[SegmentKing]

Duct Tape won't fix US!

(although a HAZMAT team should have been called for that cart....)

 

[Q2DETX5]

Oversight, control, and accountability. You get none of the above when you sit in your office cruising the internet, writing checks to outside contractors to do the work, then hitting the links with the boss. That was a hard day at the office.
Aircraft equipment and furnishings are maintenance items. Yet they are directly affected by much bigger decisions from elsewhere in the organization. ( eg. Envoy seats, parts availability, staffing, staffing and staffing)

On another note;
Beery's 'blue collar' comment was insulting, disgusting even, yet the truth is he (and his people) ARE doing work, and getting 'dirty' in a relative way. What put them in this position was a series of bad decisions at the begining.

The reason I put both coments together is that I find it ironic that the IT guys are 'blue collar' and get 'dirty' while the maintenance guys just want to farm it all out and not 'do the work', just the paperwork.

 

[2clippedwings]

All of these posts about cleanliness and properly working tools prove just how important having OSHA protection is. It's hard to believe that airline employees do not have this protection.

As frontline employees we sometimes overlook a lot of the minor disrepair we see every day on the job, i.e. duct tape on first class seats and holding galley equipment together because if we wrote everything up (or even some of the things up) this operation would come to a grinding halt. We usually hold out hope that when it goes into a hangar that these items will be fixed. Guess not.

There have been many posts on this board in the past that point toward improperly working/nonworking tools to do our jobs.
As an example, several days ago on the weekend our caterer, LSG, could not provide one a/c with implements to handle hot items. No tongs, hot pads, no spatula. They were "out". This begs the question, why were they out? It is not my responsiblity to monitor quality control of a subcontractor that my employer hires. It IS my responsibility to report it.

So "signals" ,despite your plane rediculous [sup]tm[/sup] hallucinogenic ramblings the front line is NOT the "lowest common denominator".
That honor would go to our sterling top management and their failure to see how this operation looks to its passengers and employees.

The media is our friend when it comes to putting pressure on this company to correct something. No, it may not be safety related to the actual operation of the airplane but it is certainly safety related to USAirways employees and consequently our passengers.

Piney, I agree that this is a positive move. EMBFA, thanks for starting this thread.

We're doing the best we can out here, every day.

 

[Travelpro72]

Well, well, well it looks as if we lost signal! ! ! ! Anyway I sure hope we get some more pics. As soon as I hit the air I'm sure we'll have plenty to post.

 

[YVINTERN]

Well, well, well it looks as if we lost signal! ! ! ! Anyway I sure hope we get some more pics. As soon as I hit the air I'm sure we'll have plenty to post.

Got any room for a fun intern to tag along with and stir the pot up...and I'll even help out with angry passengers 🙂