Twice this weekend, I had LUS gate agents try to convince me that there were no more First class seats available. In reality, in both separate cases, there were 3 seats available and I'm traveling with 4.
This last one, the agent told me that all First class seats were given out to people ahead me in the list.
Me: "I believe the non-revs were rolled to another flight".
LUS Agent: "Oh, there are revenue standbys ahead".
Me: "I thought there was only 1".
LUS Agent: "Oh, well, there are 3 seats, so you would have to split up".
Me: "Sure, we're willing to split"
It then took them quite a few minutes...to release the seats from the non-revs on the list BEHIND me...so they could issue them to me.
The first interaction went down pretty much the same way. Except this time, I challenged the agent asking if this was a standard for LUS, that they didn't offer to allow the party to split. She said "no" and that she DID offer it to me. Not wanting to continue the discussion at the gate...I let it go.
Wow...I really hope this isn't widespread, cause if I wasn't on my game...I'd be sitting in coach for a total of 6 hours this weekend.
This last one, the agent told me that all First class seats were given out to people ahead me in the list.
Me: "I believe the non-revs were rolled to another flight".
LUS Agent: "Oh, there are revenue standbys ahead".
Me: "I thought there was only 1".
LUS Agent: "Oh, well, there are 3 seats, so you would have to split up".
Me: "Sure, we're willing to split"
It then took them quite a few minutes...to release the seats from the non-revs on the list BEHIND me...so they could issue them to me.
The first interaction went down pretty much the same way. Except this time, I challenged the agent asking if this was a standard for LUS, that they didn't offer to allow the party to split. She said "no" and that she DID offer it to me. Not wanting to continue the discussion at the gate...I let it go.
Wow...I really hope this isn't widespread, cause if I wasn't on my game...I'd be sitting in coach for a total of 6 hours this weekend.