Facts:
The alteration reimbursements are taking on average 2 to 3 weeks to be reimbursed on your paycheck. In PHX FAs are paid on the 5th and 20th, so it could appear on either paycheck as an EXP (expense) and is NOT taxed. You do have to pay up front, and submit your original receipt. I suggest you make a copy of both your expense report and your original receipt for your records.
ALL Mens Wearhouse stores are to take the $25 gift card for either alterations, or as a gift certificate purchase. If you experience a store that says they are not allowed to, let your base manager know what store location and they can contact the representatives at Twin Hill or US Marketing to have that corrected.