Non Reving Priority on USAirways

[lpbrian]

So everyone can have a friend to do this for them then...
How fair is that?

Against the rules....

 

[USCREW]

Against the rules....

Seems like there is a way around this rule. Much harder with DOH since it's easier to trace.

 

[lpbrian]

Seems like there is a way around this rule. Much harder with DOH since it's easier to trace.

Either way, someone is always watching. Not worth risking your job or flight benefits over.

 

[LCC_#1]

To change the subject a bit, I miss not having my mom/dad meet me on long layovers in fab places like SFO or PHX. They would hop on the airplane if there was a seat and go home if not. Now the cost is waaaay toooo much for a 24 hour layover. Since my parents are retired, it was just getting fun. I would give up my guest pass and registered traveler passes for my parents to fly free like it was. Geez, just pay the $15 a seg, but the taxes and throwing them on the bottom like a guest pass. Please. Oh well, new group who doesn't value senority, mustless age. :down:

 

[USCREW]

Either way, someone is always watching. Not worth risking your job or flight benefits over.

My point is that FCFS can be questionable while DOH is clear.

 

[USCREW]

(PS- You can also clear "out of order" on Shares by reshuffling the standby list. 😛h34r: )

I was non-revving to LAS from PHL and this flight happened to have quite a few seats available. The agent waved all of his friends (a large group of non-revving agents) on before me. They were all junior to me on the list.
I wrote a letter to the station manager, my supervisor, and the union. Shuffling out of order is not O.K. If and when we go to FCFS, then you can treat us like cattle.

 

[Dog Wonder]

What numbers? I thought they just asking for 2cents?

They asked for opinions, and it is overwhelmingly in favor of seniority

 

[hp-csr-phx]

When you actually had to get up and go checkin at the airport--fcfs meant somthing. Now its just who clicks their mouse the quickest--or gets lucky enough to have the ETC work for them.

 

[US1YFARE]

Dog Wonder, he said they were asking for 2 cents. Isn't that the value they put on the employees and their opinions? A penny for each?

 

[Dog Wonder]

Dog Wonder, he said they were asking for 2 cents. Isn't that the value they put on the employees and their opinions? A penny for each?

we will see.

 

[SegmentKing]

Question for someone who knows the US/Sabre/Seniority clearing of non-revs system -- Can you clear stand-bys, manaully, out-of-order? And, this question ONLY applies when you have enough, or more than enough, seats for all non-revs to get on board.

Yes, you can clear out of order. but there is a paper trail. the PALL list (standby) lists all S3-S5's based on seniority, everyone else is time of check-in (imagine that!!!). The list also has revenue passengers, and I find it easier to do it manually (GA1,2,3 etc - number being the line # on the list) while others do GALL and spits out BPs for everyone.

For example, you have 10 available seats and 8 non-revs checked in. Of those 10 seats, there's 3 together and a bunch of singles. Say you're first 3 most senior non-revs are traveling alone, do you clear them first, or do you clear the family of 3 further down the list (mom, dad, 4 year old kid) and give them the 3 seats together and then take care of everyone else? Or do you just use 1 command and let the computer clear the list automatically in seniority order and possibly have the family split-up?

I have been the gate agent and have had this. I will call the more senior passengers to the podium and explain I have a family / group and want to seat them together, and if its OK I do that, and here are the seats I can offer them. I'll also sometimes print off a seatmap so they can select their own seats (GA1/18F, for example). Most of the time the passengers are OK with it... but I've had a few sticklers...

Also, can you please advise when do you "release" seats? 10 minutes before departure?

I would do it at the 30 minute cut off, but I have a different way of doing things. I assign a dummy printer to save time & boarding pass stock (GAXXX) and if its wide open, i give everyone their seats and let them board with their respective group. If its tight, I'll still clear the list to protect my NRSAs but not hand out seats until 10 minutes prior, in case someone shows up at the counter and they let them thru... this way I still give the revenue passengers the best seats available.



I think we will have something similar to the US-East system that mixes it.

I'd like to see S1/S2 based on time of check-in, while S3/4/5 remains DOH. this way it puts value on my S1 passes. S6-9 will also be time of check-in.

 

[Breath_of_Fresh_USAirways]

Ok, since mid-last week, the non-rev list for ANY Hawaii flight has been at least 30 NRSA, with one I know of, personally, hitting 69, listed (and many, many getting on thanks to the talented and skillful GA!) You cannot clear 30 stand-bys and get them boarded in less than 30 minutes, these days, and still leave on-time -- with all the other interruptions and drama going on with regular customers. So, what happens if you clear a bunch of SA3, and oh, wait, I just checked in, 25 mins before departure, and I have seniority (SA3) over all these folks you've already cleared? And, oh, I'm a family of 4 and you have 1 seat left, now. What do you do? Pull 3 off? And we're pushing back in less than 15, now. Just isn't right.

Personally, I could live with seniority on 2 condiditions:
1) You must list at least 24 hours before the flight. This way, even the newest employee knows what his/her chances are. Also, with US Airways covering something like 12 times-zones, now, it's only fair to those trying to make connections. With seniority should also come some personal responsibility and consideration for fellow employees in far-flung places. Also, this prevents those with more seniority from listing for a flight at the last minute just to "bump" those with less (and then never showing up for the flight, even, and stopping some poor kid from trying to get on.) Seniority can be abused, too. Plus, if you've been planning a trip for at least a day or 2 or longer, you shouldn't have to be bumped by someone that decides today, oh, gee, let's go to XXX for dinner, there's plenty of seats! Oh, sure, if you've got seniority you probably think you've earned that priveledge to make a last minute decision like that -- but c'mon -- I'm not saying you can't list -- just that you will go to the bottom of your SA category. If you just decided to go, that should be the risk you take.

And 2) You must check-in at least 30-minutes before departure, or go to the very bottom of your stand-by class. (NW had a rule like this -- still does as far as I know...) This is so the GA can get non-revs on and prevent the seating and unseating, just because somebody shows up at the last minute -- it just makes sense. And it doesn't look good in front of the customers and makes everyones life more difficult as well as puts an on-time departure into jeapardy if those with more seniority show up at the last second -- remember, if you're making a connection, you'll be all checked-in, so you don't have to worry. And the GA has the conx list, too. Also, if you are waiting to get on, it gives you a 30-minute jump on Plan B, should you need to put that into effect or not. I know, commuters won't like that rule, but it's just a suggestion. Thirty minutes really isn't asking for too much.

If there can't be some basic "rules" to make seniority somewhat civilized for all, in every location and most situations, and to prevent abuse by those that can "work the system", then forget it, it should be FCFS.

Also, you can tell in FCFS if someone abuses the "order" as EVERYTHING is recorded in your record regarding check-in time, etc. Maybe the GA should print the Standby list at 1 hour and post it -- like CO (they used to anyway -- wonder if they still do...) so all can see where each and everybody is on the list. Everyone knows who should be called first, and in what order, then.

 

[BoeingBoy]

tadjr,

Now that you've answered the easy question - clearing order when there are more available seats than there are non-revs (everybody gets a seat no matter which way you clear) - here's the $64 million question.....

Is it possible to clear the standby's out of order under the seniority priority system when there aren't enough available seats? Not implying that any agent would be tempted to do this, but just wondering if it's possible. In other words, if none of the non-revs catch it, is it possible for an agent to board a junior non-rev and a more senior non-rev not get on?

[Edit to add] I meant to add "assuming the non-revs had the same priority - SA1, SA2, etc"

Jim

 

[Elevation]

So everyone can have a friend to do this for them then...
How fair is that?

fair or not it's the entrepreneurial spirit that the company wants, not more entitlements attitude (see philly townhall lol. 😛

 

[USCREW]

(see philly townhall lol. 😛

I was there.
And I hate to break it to you , but DogWonder was right...The overwhelming majority of the responses were in favor of seniority. It's not about entitlement; it's about respect, and doing what is inherently right.