Philadelphia Radical Towne Hall Meeting yesterday with Doogie and gang!

[kao]

SpinDoc replies:

And just what does that have to do with the current state of the airline, ie. contract negotiations, operational performance, and financial performance? Y'all make me laugh because instead of asking important questions about the direction of the airline, you have to beat a dead horse that has nothing to do with the meeting at hand. What a classless display of immaturity.

i agree...spent over 3 hours on an international ticket this evening...hope it all works...that is what is important....

 

[brown]

Get used to it. People still talk about Ted Kennedy. 🙄

I don't understand your political statements in all of your posts, they make no sense. Isn't FOX news (BNN Bush News Network) on or even better yet wack job Hannity and druggie Limbaugh, Your rightwing-craziness is seen by all.

 

[PHL]

Discussing ethics under that situation sounds appropriate to me. If Doug wants to use ethics as an argument, it is a double edged sword.

Yes, and no. If an employee gets a DUI, while not on company time, should they be terminated? Let me ask it differently...don't you think there are employees at US who have gotten DUI's and did not get terminated?

Pilots, FA's, mechs all fall under FAA regulations which call for possible suspension of their certificate(s) after a reported DUI. That's a different ball game. No certificate disqualifies one for work, which is grounds for termination.

But what if someone in accounting, or a reservation agent gets a DUI on some Saturday night? They'll be back to work. Just like Doug was. So let this one drop folks. He F***d up and paid for it.

If *ANYONE* at the company decides to go beat up on some fellow workers, on the other hand....don't you think they'd be terminated?

 

[PITbull]

Yes, and no. If an employee gets a DUI, while not on company time, should they be terminated? Let me ask it differently...don't you think there are employees at US who have gotten DUI's and did not get terminated?

Pilots, FA's, mechs all fall under FAA regulations which call for possible suspension of their certificate(s) after a reported DUI. That's a different ball game. No certificate disqualifies one for work, which is grounds for termination.

But what if someone in accounting, or a reservation agent gets a DUI on some Saturday night? They'll be back to work. Just like Doug was. So let this one drop folks. He F***d up and paid for it.

If *ANYONE* at the company decides to go beat up on some fellow workers, on the other hand....don't you think they'd be terminated?

If the DUI in your state consitutes a "feloney", you are terminated from USAirways.

 

[BoeingBoy]

Yes, and no.

Actually, it's not the DUI. There are two provisions of the ethics policy that Doug potentially violated, and neither mentions DUI's.

1 - A provision that employee's consume alcohol in moderation while representing the company, even outside business hours. You may remember Fly4Free mentioned being cautioned about alcohol consumption at a dinner - seems like it was something to the effect of only having one drink. Should Doug be held to a lower standard?

2 - A provision that an employee should not create unfavorable media coverage for the company. Doug's DUI received world-wide media coverage as "US Airways CEO Doug Parker....".

Violation of either is listed as a terminating offense.

Jim

 

[Dog Wonder]

If Doug wants to talk about ethics in dealing with any employee, he is fair game for his own conduct.

 

[Phoenix]

I don't understand your political statements in all of your posts, they make no sense. Isn't FOX news (BNN Bush News Network) on or even better yet wack job Hannity and druggie Limbaugh, Your rightwing-craziness is seen by all.

What?

 

[Dont call me Shirley]

i agree...spent over 3 hours on an international ticket this evening...hope it all works...that is what is important....

Yesterday an agent in Northeastern station spent almost an hour on an international reissue. This was after the customer flew in from DCA where he stated he had spent an hour with an agent trying to get the ticket PHL-ARN ticket reissued. He had to give up in DCA because his flight was boarding. So, after 35 minutes trying to get QIK/SHARES to reissue the ticket, (it was paper ticket and the change was only a date change, not a routing change) with calls to rates and the help desk, the agent was told to do an even exchange and handwrite an SST for the change fee. Then 10 minutes calling the supv back from lunch to unlock the SSTs.

The parting words from the customer (an SK *A gold member) "You are in the Star Alliance?

So here is a transaction that Sabre could have done in maybe five minutes (even allowing for a call to rates to confirm the add collect). You have the DCA agent spending an hour, plus the time for the people he called at help desk and rate. Then a replay at the outstation. How much did those staff hours cost? (not to mention the customer's time).

Tell me again how QIK/SHARES saves money?

 

[Jetsetter2Ord]

Tell me again how QIK/SHARES saves money?
[/quote]

Think about it, when a company has two long term contracts for their reservations systems, and you are exiting bankruptcy, eliminating the contract that was with the ailing airline (old US Airways) without having to honor the original contract. You are able to continue with one contract with the surviving (new USAirways)and use Shares.

I have heard that Shares actually has been updated with many of the Sabre techniques, to make it a bit easier for those East agents to work the system.

All I ask is for a with seats list and my final report and I will be happy!

 

[USstew23]

Tell me again how QIK/SHARES saves money?
Think about it, when a company has two long term contracts for their reservations systems, and you are exiting bankruptcy, eliminating the contract that was with the ailing airline (old US Airways) without having to honor the original contract. You are able to continue with one contract with the surviving (new USAirways)and use Shares.

I have heard that Shares actually has been updated with many of the Sabre techniques, to make it a bit easier for those East agents to work the system.

All I ask is for a with seats list and my final report and I will be happy!

That "with seats list" is a waste of paper, the only major airline (possibly the only airline period) wasting all of that paper, I know the AWA folks have this thing with dupe seats but if US would actually use a Res system that was useful and worked, there would be no need for that list. It's way too big of an airline now to be doing that on every flight and especially on a 767 or 330. I say keep all of that paper and save the money for the employees.

 

[zethya]

Actually, it's not the DUI. There are two provisions of the ethics policy that Doug potentially violated, and neither mentions DUI's.

1 - A provision that employee's consume alcohol in moderation while representing the company, even outside business hours. You may remember Fly4Free mentioned being cautioned about alcohol consumption at a dinner - seems like it was something to the effect of only having one drink. Should Doug be held to a lower standard?

2 - A provision that an employee should not create unfavorable media coverage for the company. Doug's DUI received world-wide media coverage as "US Airways CEO Doug Parker....".

Violation of either is listed as a terminating offense.

Jim

Your logic would be valid IF Parker was an "employee" and subject to the employee code of conduct. Parker is an (the) Senior Executive and subject to a separate, usually vaguely written rule system, based on his contract, reporting only to the Board of Directors.

 

[Dog Wonder]

Your logic would be valid IF Parker was an "employee" and subject to the employee code of conduct. Parker is an (the) Senior Executive and subject to a separate, usually vaguely written rule system, based on his contract, reporting only to the Board of Directors.

Nonsense

 

[BoeingBoy]

Your logic would be valid IF Parker was an "employee"

The Code clarifies our standards of conduct in potentially sensitive situations; it makes clear that US Airways Group expects all employees, officers and directors to appreciate the ethical considerations of their actions, and it reaffirms our long-standing commitment to not merely obey applicable laws, but also to do business with integrity and without deception.

These principles apply to all employees, officers, directors and agents of US Airways Group, Inc. and its wholly owned subsidiaries (collectively, the “Company or “US Airways Groupâ€￾). In accepting and continuing employment within US Airways Group, or serving on the Board of Directors of US Airways Group, or otherwise acting on behalf of US Airways Group, each of us becomes accountable for compliance with this Code and with all of the laws and regulations discussed here. References in this Code to employees are intended to cover all employees (including officers) and, as applicable, directors.

What was that you were saying, zethya?

Jim

 

[awausairtech]

And Its A Long Hard Hit Into Left FIELD And zethya going back, back, back, back and its out of here! BoeingBoy Home Run 1-zip game over.

 

[BoeingBoy]

What was it somebody said - everybody is entitled to their own opinion but nobody is entitled to their own facts?

Jim