Rate Airline Inflight Service.
- Thread starter cob777200
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Here's my two bits:
I don't like Southwest's service. I know people are flying on them for super cheap and all, and that is precisely what they get. I don't know how they get away with poking fun at the safety announcements ("if you don't know how to fasten your seatbelt you shouldn't be out in public", blah blah blah. I thought the FAA monitored stuff like that, but I guess not.)
And while I'm at it, I don't like the fact that the f/a's wear khakis shorts and tennis shoes. They look like passengers, not employees, and you should be able to tell the difference in the event of an emergency. (Although on SW, khakis and tennis shoes are overdressed.) I think they look and act junkie. Maybe I am just too much of a professional. So sue me.
I don't like Southwest's service. I know people are flying on them for super cheap and all, and that is precisely what they get. I don't know how they get away with poking fun at the safety announcements ("if you don't know how to fasten your seatbelt you shouldn't be out in public", blah blah blah. I thought the FAA monitored stuff like that, but I guess not.)
And while I'm at it, I don't like the fact that the f/a's wear khakis shorts and tennis shoes. They look like passengers, not employees, and you should be able to tell the difference in the event of an emergency. (Although on SW, khakis and tennis shoes are overdressed.) I think they look and act junkie. Maybe I am just too much of a professional. So sue me.
Just Plane Crazy
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No wonder you prefer CO, you are a CO employee! Are you asking the same or semi same questions in every airline category on this site? You must be hungry for some compliments or attention!cob777200 said:Rate which airline you feel has the best inflight service. I personally prefer Continental.
coB77200
As for CO passengers have to pay for headphones to watch a movie not so on UA. Food on all airlines is, if existing, a shadow of what it used to be. So what type of service are you talking about? When you ask me who is serving the better peanuts I have to go with SkyWest!
When it comes to international service, I give SQ, TG, LH, and so many other airlines a better rating than most US airlines.
FlyingHippie
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Fly, CO has some of the best service. My old lady flies for business and says while our service is great CO is better by a hair.
Prince of PAWOBs
Veteran
I have to say that I have never been treated better on a flight than by US mainline FA's. They are by far the best in the business.
Wow! So many definitive answers here. X has the best (even though I've never flown Y or Z). Here's my opinion:
US's domestic FC has gone way downhill in the last few years. It used to be on par with all the major USA-based airlines (neither a winner or a loser) but now it really is at the bottom with the cutbacks. The food service and the plastic are pretty cheap - particularly if you've flown another carrier in the last few days and then fly US - the decline is obvious. Many of my recent US flights have had cabins go out very dirty. I actually find domestic USA FC service to be nothing more than a bigger seat. This was not the case in the past. Additionally IMO, flight crews vary on all airlines. I've experienced good and bad. However, across the board I find US's FA's to be among the best of the USA carriers without a doubt.
Internationally, US Envoy on the A330 is a middle of the road business class offering. The 767 in Envoy is so outdated it is clearly at the bottom. I find Envoy and UA's business class to be about the same. US's Passport IFE does beat out UA's IFE (channel 9 offering notwithstanding). The determining factor on those flights ends up being the crew. I haven't flown CO in years so I won't comment on them. DL's BusinesssElite is superior to both UA and US. I've only flown it once but it is a very good product with subtlties (non FA related) that give it the edge over US and UA.
If any of the USA-based airlines want to see what international business class CAN be, they need to send a team to Asia and fly those carriers. I've flown business class on Korean, Thai, Singapore and Cathay Pacific and all of those beat the aforementioned offerings from US, UA, DL etc. hands down.
US's domestic FC has gone way downhill in the last few years. It used to be on par with all the major USA-based airlines (neither a winner or a loser) but now it really is at the bottom with the cutbacks. The food service and the plastic are pretty cheap - particularly if you've flown another carrier in the last few days and then fly US - the decline is obvious. Many of my recent US flights have had cabins go out very dirty. I actually find domestic USA FC service to be nothing more than a bigger seat. This was not the case in the past. Additionally IMO, flight crews vary on all airlines. I've experienced good and bad. However, across the board I find US's FA's to be among the best of the USA carriers without a doubt.
Internationally, US Envoy on the A330 is a middle of the road business class offering. The 767 in Envoy is so outdated it is clearly at the bottom. I find Envoy and UA's business class to be about the same. US's Passport IFE does beat out UA's IFE (channel 9 offering notwithstanding). The determining factor on those flights ends up being the crew. I haven't flown CO in years so I won't comment on them. DL's BusinesssElite is superior to both UA and US. I've only flown it once but it is a very good product with subtlties (non FA related) that give it the edge over US and UA.
If any of the USA-based airlines want to see what international business class CAN be, they need to send a team to Asia and fly those carriers. I've flown business class on Korean, Thai, Singapore and Cathay Pacific and all of those beat the aforementioned offerings from US, UA, DL etc. hands down.
PhillyFlyGuy
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I have been told and given compliments about US Airways employees are the most friendliest and personable. Every airline has a few bad apples but for the most part the employees at US Airways always shine 😀
Every airline has a few bad apples but for the most part the employees at US Airways always shine 😀
North by Northwest
Veteran
United Airlines
Sleeper Seats are available in First Class.
Available on all international three-cabin 747 and 777 aircraft, United First Suite is the first word in onboard luxury. This fully equipped reclining electronic seat features a Backcycler Motion System for lumbar support and back stimulation, and fully adjustable leg and head rests. Best of all, First Suite reclines to 180 degrees, transforming your home away from home into a soft, warm bed. Tuck yourself in with a larger, fluffier pillow, a cozy mattress pad and comforter, and a privacy screen, and enjoy the sweetest dreams in the sky. The suite also features an individual audio/video system lets you choose from a host of movies and audio channels. If you have work to do, this well-appointed private workspace features a personal phone for worldwide calls and fax/email access, a handy flex lamp and a laptop power source with modem connection.
Ours are nicer.....and, um, you mispelled your company's name.
Sleeper Seats are available in First Class.
Available on all international three-cabin 747 and 777 aircraft, United First Suite is the first word in onboard luxury. This fully equipped reclining electronic seat features a Backcycler Motion System for lumbar support and back stimulation, and fully adjustable leg and head rests. Best of all, First Suite reclines to 180 degrees, transforming your home away from home into a soft, warm bed. Tuck yourself in with a larger, fluffier pillow, a cozy mattress pad and comforter, and a privacy screen, and enjoy the sweetest dreams in the sky. The suite also features an individual audio/video system lets you choose from a host of movies and audio channels. If you have work to do, this well-appointed private workspace features a personal phone for worldwide calls and fax/email access, a handy flex lamp and a laptop power source with modem connection.
Ours are nicer.....and, um, you mispelled your company's name.
Attachments
North by Northwest
Veteran
Northwest World Business Class
The lie-flat World Business Class seat allows passengers to recline to 178 degrees, offering more recline than what is available on any other US airline and many international carriers.
Unlike other airlines, whose seats require travelers to conform to one of a few pre-set positions, Northwest's new World Business Class seat offers passengers a virtually infinite number of adjustments so that the seat is able to conform to the position that is most comfortable for the individual passenger.
The seat also offers a leather-wrapped privacy canopy and a 110-volt personal computer power port in every seat, eliminating the need for cumbersome converters or multiple rechargeable batteries.
Northwest's product enhancements, which will be offered on its entire Boeing 747-400 and new Airbus A330 fleets, offer several features that exceed what is offered by the airline's U.S. competitors as well as by many of its international rivals.
"When it comes to long-haul international travel, customers have told us that they often choose an airline based on seat comfort and in-flight entertainment," said Phil Haan, executive vice president-international, sales and information services, at a news media conference today in Tokyo. "These new investments will catapult Northwest's World Business Class product ahead of what is offered by our U.S. competitors in comfort and entertainment, and will enable us to offer a superior or competitive choice for customers considering international airlines."
An Infinitely Adjustable and Private Lie-Flat Seat
Northwest unveiled its new lie-flat World Business Class seat, allowing customers to recline to 178 degrees, more degrees of recline than what is offered by any other U.S. airline, and many international airlines.
Northwest's new World Business Class seat is the result of a three-year effort involving overnight seat testing and discussions with customers, company officials and seat vendors. Northwest studied the best of the business class seats available worldwide, and then worked with outside designers and ergonomicists to adapt them for use at Northwest.
In doing so, the design team also added features only found on larger international first class seats, sold at a far higher price, and incorporated some of those into Northwest's World Business Class seat, which is offered at competitive business class fares.
For example, Northwest worked with designers to develop a World Business Class seat that is unique in the privacy it provides passengers. Northwest's design has a canopy framing the top of the seat, allowing customers a greater degree of personal privacy when the seat is reclined than competing products, and comparable to what is usually found on first class "pod" type seats.
International World Business Class travelers will have an array of features available to them on Northwest's new seat including:
Recline. Northwest's seat reclines 178 degrees, essentially converting to a lie-flat position, making sleep during flight far easier than in a partially reclined seat. At 178 degrees, Northwest's seat reclines more than its U.S. competitors.
Length. At six feet, seven inches, Northwest's new lie-flat World Business Class seat is longer than any other business class seat flown by U.S. carriers.
Privacy. Northwest's seat offers customers a leather-wrapped privacy canopy to provide a more private area of space.
60 inches of space between seats, a seat "pitch" providing customers with a generous amount of legroom and personal space.
110-volt personal computer power in every seat, eliminating the need for customers to carry on cumbersome converters or multiple rechargeable batteries.
Seats that are 20.25 inches wide.
Three pre-set locations on the seat control unit, including take-off/landing, flat and cradle, in addition to an infinite number of adjustments travelers can make on their own.
Cycling lumbar support, mitigating the effects of sitting for longer periods of time.
A dimmable personal snake reading light, providing softer light for reading that can be positioned closer to a book, magazine, or newspaper than overhead lighting.
A six-way adjustable headrest, eliminating the need for customers to "construct" a seat by arranging pillows.
A swivel cocktail table, furnishing travelers with a place to rest a drink without using their larger tray table.
Four seatback storage pockets, providing Northwest World Business Class customers with four different sized pockets to store items ranging in size from eyeglasses to reading materials.
Adaptability for the comfort of taller passengers, through an extendable seat cushion that can be adjusted to provide additional support for knees and lower thighs.
All-Digital Entertainment System Allows Customers to Start or Stop Audio and Video Programming on Demand
Northwest also debuted a new, fully interactive in-flight entertainment system, offering customers a wide variety of music, movies, short subject programs, games, shopping and in-flight information, all "on demand," giving customers the freedom and flexibility to start, pause or stop any of these options at any time.
Northwest is the first airline in North America to equip its aircraft with the newest model of this all-digital in-flight entertainment system.
Northwest customers will be able to view any of these features on a 10.4 inch video screen, 50 percent larger in size than the screens found in business class seats on other U.S. airlines, and many international airlines.
The gateway to all of these features is a convenient retractable controller, making it easy to access from any sitting position, as opposed to stationary controllers fixed on armrests.
Coach seats have an individual 6.5" screen.
"Now you flying Smart"...kinda catchy uh!
Thanks for the eye on the mis-spell.
The lie-flat World Business Class seat allows passengers to recline to 178 degrees, offering more recline than what is available on any other US airline and many international carriers.
Unlike other airlines, whose seats require travelers to conform to one of a few pre-set positions, Northwest's new World Business Class seat offers passengers a virtually infinite number of adjustments so that the seat is able to conform to the position that is most comfortable for the individual passenger.
The seat also offers a leather-wrapped privacy canopy and a 110-volt personal computer power port in every seat, eliminating the need for cumbersome converters or multiple rechargeable batteries.
Northwest's product enhancements, which will be offered on its entire Boeing 747-400 and new Airbus A330 fleets, offer several features that exceed what is offered by the airline's U.S. competitors as well as by many of its international rivals.
"When it comes to long-haul international travel, customers have told us that they often choose an airline based on seat comfort and in-flight entertainment," said Phil Haan, executive vice president-international, sales and information services, at a news media conference today in Tokyo. "These new investments will catapult Northwest's World Business Class product ahead of what is offered by our U.S. competitors in comfort and entertainment, and will enable us to offer a superior or competitive choice for customers considering international airlines."
An Infinitely Adjustable and Private Lie-Flat Seat
Northwest unveiled its new lie-flat World Business Class seat, allowing customers to recline to 178 degrees, more degrees of recline than what is offered by any other U.S. airline, and many international airlines.
Northwest's new World Business Class seat is the result of a three-year effort involving overnight seat testing and discussions with customers, company officials and seat vendors. Northwest studied the best of the business class seats available worldwide, and then worked with outside designers and ergonomicists to adapt them for use at Northwest.
In doing so, the design team also added features only found on larger international first class seats, sold at a far higher price, and incorporated some of those into Northwest's World Business Class seat, which is offered at competitive business class fares.
For example, Northwest worked with designers to develop a World Business Class seat that is unique in the privacy it provides passengers. Northwest's design has a canopy framing the top of the seat, allowing customers a greater degree of personal privacy when the seat is reclined than competing products, and comparable to what is usually found on first class "pod" type seats.
International World Business Class travelers will have an array of features available to them on Northwest's new seat including:
Recline. Northwest's seat reclines 178 degrees, essentially converting to a lie-flat position, making sleep during flight far easier than in a partially reclined seat. At 178 degrees, Northwest's seat reclines more than its U.S. competitors.
Length. At six feet, seven inches, Northwest's new lie-flat World Business Class seat is longer than any other business class seat flown by U.S. carriers.
Privacy. Northwest's seat offers customers a leather-wrapped privacy canopy to provide a more private area of space.
60 inches of space between seats, a seat "pitch" providing customers with a generous amount of legroom and personal space.
110-volt personal computer power in every seat, eliminating the need for customers to carry on cumbersome converters or multiple rechargeable batteries.
Seats that are 20.25 inches wide.
Three pre-set locations on the seat control unit, including take-off/landing, flat and cradle, in addition to an infinite number of adjustments travelers can make on their own.
Cycling lumbar support, mitigating the effects of sitting for longer periods of time.
A dimmable personal snake reading light, providing softer light for reading that can be positioned closer to a book, magazine, or newspaper than overhead lighting.
A six-way adjustable headrest, eliminating the need for customers to "construct" a seat by arranging pillows.
A swivel cocktail table, furnishing travelers with a place to rest a drink without using their larger tray table.
Four seatback storage pockets, providing Northwest World Business Class customers with four different sized pockets to store items ranging in size from eyeglasses to reading materials.
Adaptability for the comfort of taller passengers, through an extendable seat cushion that can be adjusted to provide additional support for knees and lower thighs.
All-Digital Entertainment System Allows Customers to Start or Stop Audio and Video Programming on Demand
Northwest also debuted a new, fully interactive in-flight entertainment system, offering customers a wide variety of music, movies, short subject programs, games, shopping and in-flight information, all "on demand," giving customers the freedom and flexibility to start, pause or stop any of these options at any time.
Northwest is the first airline in North America to equip its aircraft with the newest model of this all-digital in-flight entertainment system.
Northwest customers will be able to view any of these features on a 10.4 inch video screen, 50 percent larger in size than the screens found in business class seats on other U.S. airlines, and many international airlines.
The gateway to all of these features is a convenient retractable controller, making it easy to access from any sitting position, as opposed to stationary controllers fixed on armrests.
Coach seats have an individual 6.5" screen.
"Now you flying Smart"...kinda catchy uh!
Thanks for the eye on the mis-spell.
