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US 807 CLT-PHX-HNL today...and tomorrow

Charlotte Pilot said:
I know it's kinda fun to bash and find fault with how things are going when they don't go perfectly.

But you need to keep in mind that this is a new route for US and they are forging new territory here. There are going to be some hiccups. I have complete faith that the US management will be able to figure this route out. If the plane has to continue to stop for fuel on this route, they will make the necessary changes to eliminate the fuel stop.

Piedmont had the same fuel stop issues back in the 80's when they started flying from CLT-LAX. The aircraft often had to make an "unscheduled" fuel stop in New Mexico. Eventually they figured it out and put the proper aircraft on the route.

Give the guys a chance. This route represents real growth for the company. This company needs growth. It's good for the company and for the employees. The first quarter bookings on this route look very promising and show a potential monthly passenger count of 6000 each way.
Click to expand...

A question and a comment:

What "new territory" are they forging? They've been operating 767s transoceanic since 1987. You are suggesting that be heading west out of CLT instead of east it's equivalent to trailblazing? Somehow, in those 22 years they never figured out what the range of a 767 was?

And the comment:

A potential monthly passenger count of 6000 each way is meaningless unless the yield is known. Your statistic is equivalent to the mistaken notion that a high load factor automatically means profits. It doesn't. Never has. Never will. And this airline should know that at least as well as any other, probably better.
 
Don't Call me Sheila wrote
"...AFIAK when PI first bought these birds over 20 years ago they did not pay Boeing for the rights to us the full range, or something like that. (Boeing Boy can explain how this works.) Neither did US with the six post merger ships."

At the time they oribinally purchased these birds, they probably never though they would use the max range offered by Boeing, so they did not buy the planning data for that length of flight.

Kind of like July 1984 in PHX when the temperature was 122 three consecutive days. The Boeings operated by all airlines were grounded when the temp went over 121. At the time it was said that Boeing wanted $30k per flight to provide the data. And another multi million amount to issue a permanent database.

The McDonnell Douglas aircraft were able to operate at PHX, so AA TW AS and DL were running flights. Everyone else HP, US, PI, WN stayed on the ground until the temperature dropped.

No one saw it necessary to have a database that included temps over 120 for North America, so NO ONE purchased the extension. The same could be said of this CLT-HNL fiasco. In hindsight it was a mistake to not purchase the full range capability. At the time of purchase, it probably made perfect sense.

Hindsight is always 20/20
 
All companies have operational errors.
Most companies would work to correct the problem.

If all it takes to fix this one is to purchase a fix from Boeing. For heaven's sake buy it.
Fix it and be done with it.
It's past the point of embarrassment now.
If you can't fix it apologize, take back the claim of going Nonstop and move on.
Nothing like putting egg on the face of employees day after day and saying nothing.

December 21 - Showing Diverting again.
 
How easy would it be to sub out this particular 767 run with an A-330 in the short term until the weather conditions improve enough for the 767 to consistently make it nonstop? Outside of the next week during the holidays, I'm guessing the Trans-Atlantic loads are low enough that swapping a 767 for an A-330 run wouldn't creating undo oversold situations. Of course it's a pax inconvenience having to travel on a 767 to Europe knowing they had booked an A-330, but just in the interim, it would help the situation out.
 
flyJOE said:
How easy would it be to sub out this particular 767 run with an A-330 in the short term until the weather conditions improve enough for the 767 to consistently make it nonstop? Outside of the next week during the holidays, I'm guessing the Trans-Atlantic loads are low enough that swapping a 767 for an A-330 run wouldn't creating undo oversold situations. Of course it's a pax inconvenience having to travel on a 767 to Europe knowing they had booked an A-330, but just in the interim, it would help the situation out.
Click to expand...

To much forethought, planning and common sense for this bunch
 
I haven't checked loads but I'd think int'l flights would be packed right about now since many star airlines didn't fly in and out of the east coast. Ya know, having the foresight to cancel ahead of time and all. 🙄 That said, the company will leave the frontline employees to deal with the complaints of diverting a flight that is marketed as nonstop while they hide behind office doors. It's BS. Sub the a/c during the supposed high winds that's only affecting US to HNL or pull the G'damn flight already.
 
Looking back on flightaware. Yesterday Us 807 made it to Hnl Nonstop but was just over 3 hrs late.
 
It is a low yield flight so what's the big deal if it makes a fuel stop in PHX during the winter? Is not the purpose of the flight to burn up frequent flyer miles?
 
The purpose of that flight was NOT to give locals in CLT a nonstop flight. The purpose was to alleviate making the whole east coast CHOOSING to fly US not have to connect or stop twice. So now they advertise a NONSTOP flight from CLT to HNL only for it to stop all the time now? Though many may burn their accrued miles on HNL many on that plane are not flying on miles. They KNEW going into this that the plane would run into difficulty if the winds/weather were beyond a certain point. They know the limits of the 767er owned by US. So to me this is all totally avoidable. This crap of an airline only being ultimately responsible for getting you to your destination in one piece is just that, CRAP. You have people BUYING a service "regardless of price" yet the company doesn't deliver. They don't care and it shows. Hey, there is a slogan for US. 🙄
 
Thank goodness that wasn't a Pittsburgh paper printing that or they would be hung out to dry. Picking on USairways like that. That could be ANY airline in ANY city. :lol: Riiiiiiiight. 🙄 Just imagine how many people that happens to that are not part of a news article. Customer complaints are down....LOL yeah so is the number of people flying. :lol:
 
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