Okay. For those who do not understand the OT process for fleet service, I will explain how it is done in stations that have Workbrain.
Agents sign up for OT on the overtime sign-up sheets located in station administration. They can choose to sign up for any classification they are qualified to work, such as fulltime, part-time, lead agent, catering, tower, etc. Station administration then inputs the names from the OT sign-up sheets into Workbrain and a list is printed along with the number of hours of OT worked in the current quarter. Agents with the least number of quarterly OT hours go to the top of the list.
For example, if I held fulltime status in CLT or PHL, and I had accumulated zero hours of OT in the quarter, then I would be called first to fill OT or shift extension. Regardless of my seniority, I would still be called before another fulltime agent who has more than zero hours of OT in the quarter. The last person to be called would be the agent with the most amount of hours of OT worked in the current quarter.
Workbrain keeps track of all OT worked and cannot be manipulated to allow an agent with more hours to go to the top of the list. The only weak link in this entire process is transferring names from the sign up sheets into Workbrain. Since Workbrain keeps track of this information, it is very easy to determine when someone has been bypassed, either intentionally, or not. If a bypass is discovered and proven, there is a remedy available under the IAM fleet service contract.
Hope this is helpful to all of those who do not understand how the process works.