usairways.com

[ClueByFour]

I would have to disagree. I think it's a good idea to test the functionality of the main method of tickets sales before completely switching over. Work out most of the kinks that are found or reported that way our customers are not left hanging when they would like to purchase a ticket.

You may disagree. I make part of my fine living managing an e-commerce infrastructure that pulls in about 8 billion a year in revenue and clears a billion in profit. In a bad year And I'm telling you that it's well into stupid to be testing this way.

One does not test on customers. One may invite customers to test. But, one should know and have documented the various scenarios and every process one might use to, well, use said website and be able to regression test those without forcing unwitting and unwilling customers to do it. It's either stupid and/or illustrating a total lack of understanding of how the "big boys" do it.

Maybe they have learned a lesson from previous IT short comings?

Rolling testing windows on live customers? Very unlikely they've learned a thing.

 

[700UW]

Was looking at the web page and under fleet they have the A350 listed and says coming in 2014, now how lame is that a plane is five years away from delivery yet its on the web page under fleet.

 

[PHL]

Was looking at the web page and under fleet they have the A350 listed and says coming in 2014, now how lame is that a plane is five years away from delivery yet its on the web page under fleet.

Very lame, indeed. Especially considering the manufacturer hasn't even rolled out a working prototype yet.....