USAirUnited
Advanced
- Joined
- Dec 17, 2002
- Messages
- 235
- Reaction score
- 0
Pack your bags kids....
Customer Service Agent
Company: US Airways
Location: Birmingham, AL
Salary/Wage: 8.86 - 8.86 USD /hour
Status: Part Time, Employee
Shift: Rotating
Job Category: Customer Service and Call Center
Career Level: Entry Level
Education Level: High School or equivalent
Use the employer's preferred method to send your resume - click Apply Now!
Job Description
Requirements
You must be customer service oriented and able to interact with customers and fellow employees in a professional manner.
You must be able to lift up to 70lbs.
You must be comfortable using a computer and keyboard.
You will be required to pass a background, drug and fingerprint screening, as well as a physical capacity screening.
Hours
The hours of this position will vary.
This position will be full or part time.
Full time means eight (8) hour shifts and part time typically means four (4) hour shifts, however there are locations where part-time shifts could be slightly longer (4.5 to 5 hours).
Your shifts will be rebid on average every three (3) months.
The shifts could start anytime from 5AM to 1AM.
Due to the changes with the position hours and shifts, there is little flexibility to meet outside schedule constraints
Salary
$8.86 per hour
You will be paid for training.
Training
You will be required to attend four (4) weeks of training either in Pittsburgh, PA or Charlotte, NC.
You will leave for training on Sundays and return home on Friday evenings. Class is conducted on a Monday through Friday schedule.
Air transportation will be provided to and from the training location.
You will stay in a hotel at the Company’s expense
You will be given a per diem of $23.00 per day while in training to cover the cost of meals. You will be responsible for purchasing your own meals while away at training and will be reimbursed at the rate of $23.00 per day for each day of training. Per diem reimbursement is paid in one lump sum at the end of training.
You will be required to pass tests during the training. If you do not successfully complete training, you will not be offered a position.
Actual job offers are contingent upon the successful completion of training and the needs of the company.
Dress code for training is business casual.
Uniforms
You will be responsible for purchasing the initial basic uniform pieces, except where laws require the Company to pay for costs of providing and replacing uniforms. Payroll deductions in the amount of $10.00 per pay period for full-time employees, and $5.50 per pay period for part-time employees will be made for purchase of basic issue uniform items.
Appearance Standards
You will be required to adhere to US Airways professional appearance standards for uniformed employees. You may be requested to make changes in your personal grooming and appearance (e.g., hairstyle, makeup, and nails) in order to conform with these standards and to maintain a crisp, professional, and polished image.
US AIRWAYS IS AN EQUAL OPPORTUNITY EMPLOYER M/F/D/V.
Customer Service Agent
Company: US Airways
Location: Birmingham, AL
Salary/Wage: 8.86 - 8.86 USD /hour
Status: Part Time, Employee
Shift: Rotating
Job Category: Customer Service and Call Center
Career Level: Entry Level
Education Level: High School or equivalent
Use the employer's preferred method to send your resume - click Apply Now!
Job Description
Requirements
You must be customer service oriented and able to interact with customers and fellow employees in a professional manner.
You must be able to lift up to 70lbs.
You must be comfortable using a computer and keyboard.
You will be required to pass a background, drug and fingerprint screening, as well as a physical capacity screening.
Hours
The hours of this position will vary.
This position will be full or part time.
Full time means eight (8) hour shifts and part time typically means four (4) hour shifts, however there are locations where part-time shifts could be slightly longer (4.5 to 5 hours).
Your shifts will be rebid on average every three (3) months.
The shifts could start anytime from 5AM to 1AM.
Due to the changes with the position hours and shifts, there is little flexibility to meet outside schedule constraints
Salary
$8.86 per hour
You will be paid for training.
Training
You will be required to attend four (4) weeks of training either in Pittsburgh, PA or Charlotte, NC.
You will leave for training on Sundays and return home on Friday evenings. Class is conducted on a Monday through Friday schedule.
Air transportation will be provided to and from the training location.
You will stay in a hotel at the Company’s expense
You will be given a per diem of $23.00 per day while in training to cover the cost of meals. You will be responsible for purchasing your own meals while away at training and will be reimbursed at the rate of $23.00 per day for each day of training. Per diem reimbursement is paid in one lump sum at the end of training.
You will be required to pass tests during the training. If you do not successfully complete training, you will not be offered a position.
Actual job offers are contingent upon the successful completion of training and the needs of the company.
Dress code for training is business casual.
Uniforms
You will be responsible for purchasing the initial basic uniform pieces, except where laws require the Company to pay for costs of providing and replacing uniforms. Payroll deductions in the amount of $10.00 per pay period for full-time employees, and $5.50 per pay period for part-time employees will be made for purchase of basic issue uniform items.
Appearance Standards
You will be required to adhere to US Airways professional appearance standards for uniformed employees. You may be requested to make changes in your personal grooming and appearance (e.g., hairstyle, makeup, and nails) in order to conform with these standards and to maintain a crisp, professional, and polished image.
US AIRWAYS IS AN EQUAL OPPORTUNITY EMPLOYER M/F/D/V.
