So, how do those Brands get to the customer by the our employees doing this consistantly....
FRIENDLY – Take time to look each customer in the eye and offer a sincere smile.
SIMPLE – Find ways to make the traveling easier for our customers. Then go above and beyond what they expect so they will tell others about US.
FRESH – Help revitalize the airline by taking a new look at everything we do. Encourage creative thinking!
CONFIDENT – Exhibit a can do attitude and take pride in delivering great service. That energy will spread to our customers and make them feel good about choosing US.
RELIABLE – Strive to make every travel experience predictably good and every customer interaction exceptional,, especially during irregular operations.
PROFESSIONAL – Focus on doing a great job. Treat each other and our customers with respect.
PERSONALIZED – Recognize our best customers by name. Take a genuine interest in all our customers needs. Treat each one as an individual.
VALUE-DRIVEN – Look for innovative ways to provide the services our customers want at a fair price.
I think if we did these PINEY-BOB would be a happy man!
FRIENDLY – Take time to look each customer in the eye and offer a sincere smile.
SIMPLE – Find ways to make the traveling easier for our customers. Then go above and beyond what they expect so they will tell others about US.
FRESH – Help revitalize the airline by taking a new look at everything we do. Encourage creative thinking!
CONFIDENT – Exhibit a can do attitude and take pride in delivering great service. That energy will spread to our customers and make them feel good about choosing US.
RELIABLE – Strive to make every travel experience predictably good and every customer interaction exceptional,, especially during irregular operations.
PROFESSIONAL – Focus on doing a great job. Treat each other and our customers with respect.
PERSONALIZED – Recognize our best customers by name. Take a genuine interest in all our customers needs. Treat each one as an individual.
VALUE-DRIVEN – Look for innovative ways to provide the services our customers want at a fair price.
I think if we did these PINEY-BOB would be a happy man!
