Hey UPNAWAY... you can think and feel how you want on this board and hide as an anonymous writer, I bet you'd change your tune if you had to address your sentiments in person to the gate agents and rampers you belittle. Remember, they are the ones who issue your boarding passes and load your bags when you fly. If we "knew" you, perhaps you would always get assigned that awful seat next to the lav that doesn't recline or find that your bags were always sent to another destination than your intended one. Tread lightly on your "co-workers". If your signature of HP/US Proud is true, then perhaps you might humble yourself to include the other 31,999 employees at this company! Remember, "It is not WHAT you say, it is HOW you say it." If you truly despise the "menial" workers here, then perhaps YOU should move on to a form of self-employment where you can call all the shots and be as condescending as you wish without reprisal, just bear in mind that not too many people would patronize you with your attitude. Signed, an "illiterate" baggage handler.